Vaccines Not Yet Spurring Business Travel RecoveryBy Chris Davis Covid-19 vaccines are here and being administered, however sluggish and ham-handed their rollout, and most buyers say they’re key to their... KEEP READING
American Airlines to Expand Mobile Health Passport App AvailabilityBy Michael B. BakerAmerican Airlines this month will expand the availability of a mobile health passport app to cover all international travel, the carrier announced.... KEEP READING
Trondent Adds Covid Controls to Pre-Trip Approval ToolsBy Adam PerrottaCorporate travel technology specialist Trondent Development Corp. has added a new Covid-19 messaging add-on to its Authorizer AI and Authorizer Pro... KEEP READING
U.S. CDC to Require Covid-19 Tests for All Inbound International FlightsBy Michael B. BakerThe United States in the next few weeks will begin requiring all inbound travelers on international flights to show proof of a negative Covid-19 test,... KEEP READING
New Canadian Covid-19 Test Requirement Prompts WestJet to Slash CapacityBy Michael B. BakerWestJet is cutting nearly a third of its planned capacity for February and March in light of stricter entry requirements for Canada announced in recent... KEEP READING
2021: A (Covid) Case OdysseyBy FCM Travel Solutions director of technical solutions Peter PsaltakisDespite the industry's efforts to increase cleanliness and consumer confidence, travelers cannot truly escape the virus until society achieves the CDC's... KEEP READING
EmpireCLS Adds Chauffeur Covid-19 Testing OptionBy Dawit HabtemariamChauffeured transportation supplier EmpireCLS last month began offering in select cities rapid Covid-19 testing for chauffeurs as an option for... KEEP READING
Congress Passes Covid Deal With Travel Supplier Aid, Meal Expense DeductibilityBy Chris DavisThe U.S. House and Senate on Monday approved the $900 billion Covid-19 relief legislation, which would allow business travel suppliers access to a... KEEP READING
Covid-19 Testing Requirements for London-New York Travelers Begin This WeekBy Michael B. BakerBritish Airways, Delta Air Lines and Virgin Atlantic will require negative Covid-19 tests for all passengers traveling from London to New York per an... KEEP READING
Reports: U.S. Covid-19 Relief Deal Includes More PPP Loans, Airline SupportBy Chris DavisThe $900 billion Covid-19 relief package agreed to by U.S. congressional leaders Sunday includes a second, larger round of Paycheck Protection Program... KEEP READING
Survey: Vaccine Availability Key to Business Travel ResumptionBy Chris DavisThe availability of a Covid-19 vaccine will be a "significant factor" in more than six in 10 organizations' decisions to resume business travel,... KEEP READING
American to Expand Testing, Verification App in Latin AmericaBy Chris DavisAmerican Airlines beginning Dec. 22 will expand preflight Covid-19 testing availability and the use of a mobile app for verification to flights from... KEEP READING
Marriott Adds Optional Covid-19 Testing to Meetings ProtocolsBy Donna M. AiroldiMarriott International will offer new optional health protocols for meetings and events as part of its Connect with Confidence program, beginning in... KEEP READING
AHLA Survey: 8 Percent of Americans Have Taken Overnight Business Trip Since MarchBy Donna M. AiroldiShowing just how severely business travel has been affected by the pandemic, just 8 percent of Americans report that they have taken an overnight... KEEP READING
Alaska Airlines Creates Preclearance Program for Hawaii TravelBy Michael B. BakerAlaska Airlines has developed a preclearance program for travelers to Hawaii, speeding up their processing upon arrival.... KEEP READING
JAL to Provide Covid-19 Coverage for International TravelersBy Michael B. BakerJapan Airlines will provide free insurance that covers costs for travelers who test positive for Covid-19 while traveling, the carrier announced. ... KEEP READING
American Airlines Expands Domestic Preflight Covid-19 TestingBy Michael B. BakerAmerican Airlines is expanding its preflight Covid-19 testing program to cover all domestic flights to destinations with travel restrictions related to... KEEP READING
Aon's Global PreparednessBy Chris DavisTravel managers the world over shared the mad scramble to identify and repatriate business travelers on those March days when the brutal consequences of... KEEP READING
Business Travel by the NumbersFollowing September and October demand levels that slightly exceeded projections, STR and Tourism Economics boosted their forecast of U.S. 2020 hotel... KEEP READING
Delta, KLM to Launch 'Covid-Tested' U.S. Flights to AmsterdamBy Chris DavisDelta Air Lines and KLM on Dec. 15 will begin operating 'Covid-tested' flights from Atlanta to Amsterdam, on which all passengers will have completed a... KEEP READING
U.K. to Allow Quarantine Exemption for Some Business TravelersBy Mark FraryThe U.K. government has announced an exemption from quarantine for business travelers arriving in England who "deliver significant benefit" to the U.K.... KEEP READING
Delta to Ask International Arrivals for Contact Tracing DataBy Michael B. BakerDelta Air Lines on Dec. 15 will begin asking travelers arriving from outside of the United States for data to assist in contract tracing efforts, the... KEEP READING
BTN's 2020 Innovate ConferenceBy Adam PerrottaLondon-based green-tech travel startup Thrust Carbon last month captured The BTN Group's Innovator of the Year award. By simplifying the path toward... KEEP READING
Survey: Business Travelers Becoming Less Comfortable About TravelingBy Dawit HabtemariamBusiness travelers are becoming less comfortable with resuming travel, according to a new survey from industry advocacy group Travel Again, even as... KEEP READING
Despite Vaccine News, Covid Spike Sours DemandBy Chris DavisSome business travel supplier executives in recent months have resigned themselves to the notion that a full return to pre-pandemic volume levels... KEEP READING
American to Provide Covid Tests, Verification App for Travelers to ChileBy Michael B. BakerAmerican Airlines soon will provide testing and a mobile app for document verification for travel to Chile, the carrier announced. ... KEEP READING
'Covid-Tested' Flights Between Italy, U.S. to Begin in Mid-DecemberBy Michael B. BakerDelta Air Lines and Alitalia will begin operating "Covid-tested" flights between Rome and the United States that allow select travelers to avoid... KEEP READING
The Path to Purposeful TravelBy Festive Road managing partner Caroline StrachanIn a column for BTN in May 2020, I shared this line: "They say you don't truly know the value of something until it's no longer there. Well, the ability... KEEP READING
U.K. to Allow Shorter Quarantine for Inbound Travelers, After Negative TestBy Mark FraryTravelers arriving in England beginning Dec. 15 from countries not on the United Kingdom government's travel corridors list will be able to cut short... KEEP READING
United to Launch Covid Testing for 10 Latin American, Caribbean MarketsBy Michael B. BakerUnited Airlines on Dec. 7 will begin making Covid-19 tests available for travelers to 10 destinations in the Caribbean and Latin America.... KEEP READING
WestJet Partners for Covid-19 Testing Program for Travelers to HawaiiBy Michael B. BakerWestJet is offering travelers to Hawaii access to Covid-19 testing, following a decision by the state to allow visitors from Canada to skip the required... KEEP READING
Etc.venues Sees Group Bookings Increase on News of Covid-19 VaccineBy Donna M. AiroldiMeeting and event space provider Etc.venues, which has spaces in the U.K. and New York City, saw a "noticeable increase" in bookings for in-person... KEEP READING
Enterprise to Equip All Rental Cars with Clorox WipesBy Dawit HabtemariamEnterprise Holdings on Thursday announced a partnership with disinfectant manufacturer Clorox and said it will provide one Clorox disinfecting wipe in... KEEP READING
JetBlue Opens JFK Testing Center, Supplies Self-Testing KitsBy Michael B. BakerJetBlue has partnered with state and health authorities to open a Covid-19 testing site for both travelers and airline and airport employees at New... KEEP READING
Shep Plugs into Automated Safety Data from SitataBy Adam PerrottaTravel messaging specialist Shep has entered a strategic partnership with duty-of-care provider Sitata. Under the alliance, Sitata will source health... KEEP READING
Egencia Debuts Travel Advisory, Trend Tracking ToolsBy Adam PerrottaEgencia has added a duty-of-care feature to its online booking tool, designed to give corporate travel managers and travelers access to alerts and... KEEP READING
Delta to Block Middle Seats Through March 2021By Michael B. BakerDelta Air Lines has extended its policy of blocking middle seats through the end of March 2021, which would leave it the sole U.S. carrier with such a... KEEP READING
Cornerstone Launches Covid-19 Data Messaging ServiceBy Adam PerrottaTravel data technology provider Cornerstone Information Systems has rolled out an automated email communication platform that enables corporate travel... KEEP READING
American, British Airways to Launch Covid-19 Testing for London PassengersBy Michael B. BakerAmerican Airlines and British Airways will begin a Covid-19 testing program on select flights to London later this month, the carriers announced.... KEEP READING
Lufthansa and Swiss to Trial Touchless Airport TechBy Mark FraryLufthansa and Swiss passengers on selected flights through Frankfurt and Munch airports this month will be able to pass through both security and the... KEEP READING
Delta Adds Map Search Tool with Travel Restrictions DataBy Michael B. BakerDelta Air Lines has added a map search tool to its website with which travelers can view travel restrictions and requirements by region prior to booking... KEEP READING
Industry Reassesses as Covid-19 SurgesBy Chris DavisThe startling increase in the number of Covid-19 cases in the United States, Europe and some other parts of the world appears to be denting not only the... KEEP READING
American Adds Three Countries to Covid-19 Testing ProgramBy Michael B. BakerAmerican Airlines is extending its pre-flight Covid-19 testing program to include travel to Belize, Grenada and St. Lucia. ... KEEP READING
Entertainment Industry Provides Lessons in Traveling Safely During PandemicBy Michael B. BakerThe designation "essential worker" usually brings to mind medical professionals, delivery services, grocery store employees and others who have been on... KEEP READING
Adapting Technology for the New NormalBy Coupa Software Product Management VP Valerie LaymanThe impact of the Covid-19 pandemic on corporate travel has been seismic, to say the least. The landscape has shifted suddenly and the ecosystem—more... KEEP READING
Delta to Install Antimicrobial LightingBy Michael B. BakerDelta Air Lines next month will begin installing antimicrobial LED lighting in its lavatories. ... KEEP READING
United to Run Month-Long Free Covid Testing for Select Newark-London FlightsBy Michael B. BakerUnited Airlines next month will begin a pilot program requiring free Covid-19 testing to all passengers aboard select flights from Newark to London.... KEEP READING
TravelPerk Launches Standalone Covid-19 Data ToolBy Adam PerrottaEurope-based travel management specialist TravelPerk has rolled out a new API-based service that allows third-party providers to offer their clients its... KEEP READING
Canada Pilots Covid-19 Testing in Alberta for Arriving International TravelersBy Dawit HabtemariamThe Canadian federal government and the province of Alberta will pilot a joint initiative that tests international and transborder travelers arriving in... KEEP READING
WestJet to Refund All Passengers on Flights Canceled Due to Covid-19By Michael B. BakerWestJet is refunding all passengers who had tickets on canceled WestJet and Swoop flights dating back to the onset of the Covid-19 pandemic in March,... KEEP READING
BLS Adds Driver Covid-19 Testing as Chauffeured Service OptionBy Michael B. BakerGround transportation supplier BLS is offering on-demand rapid Covid-19 testing for drivers as a customer offering in New York, Atlanta and Los Angeles,... KEEP READING
U.S. CDC 'Strongly Recommends' Air, Rail Passenger Face MasksBy Chris DavisThe U.S. Centers for Disease Control and Prevention on Monday issued what it called a "strong recommendation" for air and rail passengers to wear face... KEEP READING
U.S. Transportation Command Study Finds Risk of Covid-19 Transmission Very Low on AircraftBy Dawit HabtemariamThe risk of exposure to Covid-19 on aircraft is very low for masked passengers, according to a study by the U.S. Transportation Command, which is part... KEEP READING
National Car Rental Extends Free Days ValidityBy Michael B. BakerNational Car Rental is extending the validity of Emerald Club Program Free Days by a year, with benefits set to expire on Dec. 31 now good through Dec.... KEEP READING
Carriers, Organizations to Test International Covid-19 Digital Travel PassportBy Dawit HabtemariamSwitzerland-based non-profit The Commons Project Foundation and the World Economic Forum this month plan to start trialing a digital pass that certifies... KEEP READING
Trump Ends Covid-19 Relief Package Discussions Until After Election, But Pushes for Airline FundsBy Chris DavisPresident Donald Trump in a series of tweets Tuesday rejected the possibility of a Covid-19 relief package and instructed his administration to stop... KEEP READING
Air Canada 'Encouraged' By Initial Passenger Covid-19 Testing ResultsBy Michael B. BakerAir Canada executives are "encouraged" by initial results of a program of Covid-19 testing for arriving passengers in Toronto. ... KEEP READING
Travel Assistance Firm Launches 15-Minute Coronavirus Tests in DenmarkBy Amon CohenNordics-based travel assistance organization SOS International has launched a coronavirus testing service that promises to deliver results within 15... KEEP READING
Hawaiian Airlines to Add At-Home Covid-19 Testing OptionBy Chris DavisHawaiian Airlines this month will offer passengers an at-home Covid-19 testing option, helping them to avoid Hawaii's 14-day quarantine requirement for... KEEP READING
Alaska Airlines to Provide Discounted Covid-19 Testing for PassengersBy Michael B. BakerAlaska Airlines later this month will offer Covid-19 testing for passengers in a pop-up clinic in downtown Seattle via a partnership with health care... KEEP READING
American Plans Covid-19 Testing for Travel to Hawaii, CaribbeanBy Michael B. BakerAmerican Airlines next month will begin offering passengers Covid-19 testing prior to travel to Hawaii, Jamaica and the Bahamas, with plans for further... KEEP READING
JetBlue to Give Passengers At-Home Covid-19 Testing AccessBy Michael B. BakerJetBlue is partnering with at-home Covid-19 testing supplier Vault Health to give passengers access to testing prior to travel, the carrier announced.... KEEP READING
Qatar Airways Begins UV Treatment for AircraftBy Michael B. BakerQatar Airways has begun employing an ultraviolet light treatment system for its aircraft, the carrier announced. ... KEEP READING
Hawaiian Airlines to Offer Drive-Through Covid-19 TestingBy Michael B. BakerHawaiian Airlines next month will begin offering drive-through Covid-19 testing in labs near Los Angeles and San Francisco airports, the carrier... KEEP READING
United to Offer Pre-Flight Covid-19 Testing for Hawaii Travel Next MonthBy Michael B. BakerUnited Airlines on Oct. 15 will begin a Covid-19 testing program for passengers traveling to Hawaii from San Francisco, allowing passengers with... KEEP READING
Lufthansa to Give Frequent, Premium Travelers Priority for Rapid Covid-19 TestingBy Michael B. BakerAs Lufthansa looks to expand Covid-19 testing for passengers, the carrier plans to make faster testing options a "premium service," according to a... KEEP READING
AHLA Survey: Half of U.S. Hoteliers Say Foreclosure PossibleBy Donna M. AiroldiHalf of U.S. hotel-owner respondents to a recent American Hotel & Lodging Association survey indicated that they were in danger of foreclosure by their... KEEP READING
FCM Survey: Travel Managers Predict Fewer Trips Through 2023By Molly DysonHalf of organizations had begun travelling again by August but with stipulations on where and how employees can make trips, according to the latest... KEEP READING
United Plans Fleetwide Use of Antimicrobial ProductBy Michael B. BakerUnited Airlines will use an antimicrobial coating product across its full fleet by the end of the year, the carrier announced. ... KEEP READING
Southwest Extends Distanced Seating Policy to Nov. 30By Michael B. BakerSouthwest Airlines has extended its distanced seating policy by a month, now in place through Nov. 30. ... KEEP READING
Delta, TSA to Add Antimicrobial Bins to Five U.S. Airport CheckpointsBy Michael B. BakerDelta Air Lines and the U.S. Transportation Security Administration are introducing antimicrobial bins to security checkpoints at five U.S. airports... KEEP READING
Ovation Unveils Enhanced Covid-19 Communication ServiceBy Adam PerrottaOvation Travel Group has rolled out enhanced duty-of-care capabilities designed to help corporate travel managers deal with risk stemming from the... KEEP READING
Survey: About One in Five Now 'Very Comfortable' with Some Meeting AttendanceBy Donna M. AiroldiAbout one in five would-be meeting attendees are "very comfortable" with the prospect of attending an event with no more than 50 attendees, according to... KEEP READING
Survey: Small Increase in Planners Expecting to Resume Events in 2020By Donna M. AiroldiThe share of meeting planners looking to resume events in 2020 has increased slightly this month but still comprises only about one-fifth of planners,... KEEP READING
Riskline Rolls Out Covid Data HubBy Adam PerrottaTravel risk specialist Riskline has launched a new microsite designed to serve as a central hub for information and updates related to the ongoing... KEEP READING
HRS: Hotel Hygiene Label More Likely to Attract Business TravelersBy Donna M. AiroldiSince corporate lodging platform HRS launched its Clean & Safe Protocol program in partnership with Société Générale de Surveillance in June, more than... KEEP READING
AHLA Survey: Staff, Guest Face Masks a Top Priority for Traveler ComfortBy Donna M. AiroldiThe importance of hotel cleanliness protocols cannot be overstated in a world dealing with the Covid-19 pandemic, according to a recent survey... KEEP READING
Cvent Adds Features Enabling Planning for Attendee Distancing, Outdoor Mtgs.By Donna M. AiroldiCvent has added multiple Covid-19 safety-related features to two of its products, the company announced Tuesday during its Cvent Connect virtual... KEEP READING
EPA Grants Special Approval to American Airlines for Antiviral ProductBy Michael B. BakerAmerican Airlines will treat its fleet with a new long-lasting antiviral product under special emergency approval from the U.S. Environmental Protection... KEEP READING
Business Travel During the Covid Era: A Legal PerspectiveJim Swartz is a partner of law firm Seyfarth Shaw LLC, based in Atlanta. He spoke with BTN editorial director Elizabeth West about the challenges... KEEP READING
Convene Adds Mask Requirement, Mandates Employee Covid-19 TestsBy Dawit HabtemariamMeetings space provider Convene has updated its operating standards in light of the ongoing pandemic and is requiring employees to test for Covid-19 and... KEEP READING
Delta Expands Employee Covid-19 Testing with CVS PartnershipBy Michael B. BakerDelta Air Lines has partnered with CVS Health to provide rapid-response Covid-19 testing for its employees. Delta will be offering the testing, which... KEEP READING
Darkening Skies: A U.S. Covid-19 Spike Scuttles Hopes of Quick Industry RecoveryBy Chris DavisShaken by the relentless summertime spread of Covid-19 through the United States and some other countries and the dire implications that holds for... KEEP READING
How Border Control Technology Could Ease the Spread of Covid-19The return to an open and robust air travel industry is dependent on many factors including containment of the virus, development of vaccines, a... KEEP READING
Accor to Require Face Masks at North & Central American PropertiesBy Donna M. AiroldiJoining several other major hotel companies, Accor now requires all guests and visitors to its properties in North and Central America to wear face... KEEP READING
Technology Can’t Supplant Face-to-Face Business MeetingsBy Pittsburgh International Airport CEO Christina CassotisI went on a business trip last week. In normal times, that wouldn’t be worth mentioning. But these are hardly normal times. I’m in the travel... KEEP READING
GBTA: Expect Travel Policies & Compliance Measures to Change as Biz Travel ResumesBy Dawit HabtemariamAbout 66 percent of travel and procurement managers expect their companies will be less likely than before the pandemic to allow travelers to book... KEEP READING
Pandemic Could Spark Surge Of Contactless PaymentsBy Adam PerrottaWith hygiene and safety concerns top of mind for companies and their employees when business travel resumes, contactless corporate payments look ready... KEEP READING
Fail This Test and Our Industry DiesBy tClara CEO Scott GillespieThe business travel industry now faces a much larger post-Covid threat. It is the ROI test: Will this trip be worth the cost and risk? ... KEEP READING
Business Travel by the NumbersDemand projections in STR and Tourism Economics' latest 2020 U.S. hotel forecast, issued in late June, aren't as dire for 2020 as some of their previous... KEEP READING
OAG: Capacity Dip This Week Could Indicate Capacity Peak ReachedBy Michael B. BakerGlobal airline capacity this week dropped back the 60 million seat threshold it crossed last week as six of the 10 largest regional markets lowered... KEEP READING
Uber for Business Integrates with Return-to-Work App ServiceNowBy Elizabeth WestWith business travel largely sidelined for now, Uber for Business is looking to fill the worker commuting gap via a partnership with ServiceNow, a... KEEP READING
Qatar Airways Adapts App for Touchless TravelBy Michael B. BakerQatar Airways has added features to its mobile app that reduce touchpoints throughout a traveler's journey, including providing boarding passes that can... KEEP READING
Serviced-Apartment Provider Oakwood to Require Masks in Public AreasBy Donna M. AiroldiFollowing in the footsteps of several major hotel companies, serviced-apartment provider Oakwood announced that all guests, staff and vendors at the... KEEP READING
OAG: Airline Capacity Recovery Crosses 50 Percent MarkBy Michael B. BakerThe global airline industry this week crossed the halfway point in capacity recovery, according to OAG analysis. Airlines have 60 million seats... KEEP READING
United Picks CommutAir as Sole E145 OperatorBy Michael B. BakerUnited Airlines will begin consolidating all regional flying on Embraer 145 aircraft with regional partner CommutAir, according to a carrier... KEEP READING
United Plans Capacity Growth for SeptemberBy Michael B. BakerUnited Airlines will bump up capacity 4 percent month over month in September with plans to fly 37 percent of its schedule compared with a year prior,... KEEP READING
AHLA Survey: Most U.S. Hotels' Staffing Far Below Pre-Pandemic LevelsBy Donna M. AiroldiAn American Hotel & Lodging Association survey found that 87 percent of responding U.S. hotels laid off or furloughed staff because of the Covid-19... KEEP READING
Delta Adds Covid-19 Assessment Step to Check-In ProcessBy Michael B. BakerDelta Air Lines on Wednesday added a health acknowledgment for passengers to its check-in process. ... KEEP READING
Concur Study: Travelers, Managers Expect Major Post-Pandemic ChangesBy Adam PerrottaBusiness travelers largely feel positive about eventually getting out on the road again in the wake of the Covid-19 crisis, but the vast majority expect... KEEP READING
IATA: Lack of Confidence in Business Travel Will Stymie Total Travel Recovery Until 2024By Dawit HabtemariamGlobal air travel will not return to pre-Covid-19 levels until 2024, according to the International Air Transport Association, a year later... KEEP READING
U.S. Allowing National Interest Exceptions to European Traveler BanBy Amon CohenBusiness travelers from Europe may resume visiting the United States if they apply successfully for a national interest exception, the U.S. Department... KEEP READING
Lyft Business Launches New Commuting ProgramBy Michael B. BakerLyft Business has developed a program to help companies manage the return of employees to offices. ... KEEP READING
USTA, Travel CEOs Lobby for Wider Covid-19 TestingBy Donna M. AiroldiMore than a dozen U.S. travel industry supplier and association leaders in a letter sent Monday urged federal government officials to incorporate... KEEP READING
Delta Partners with Lysol to Bolster Hygienic ProtocolsBy Michael B. BakerDelta Air Lines has established a partnership with Lysol parent company RB to enhance its hygienic protocols, the carrier announced. ... KEEP READING
Etihad Implements Mandatory Covid-19 Testing for Inbound PassengersBy Molly DysonFrom Aug. 1, all travelers flying Etihad Airways from around the world to Abu Dhabi, including those transferring through the airport onto another... KEEP READING
OAG: Global Capacity Up But Likely to PlateauBy Michael B. BakerScheduled global airline capacity grew about 1.5 million seats week over week this week to 57.5 million, though further growth might be limited over the... KEEP READING
Corp. Policies Limiting Travel Hindering Hospitality Recovery, Says USTA's DowBy Donna M. AiroldiCorporate policies limiting travel are among the key challenges the U.S. hospitality industry faces in its attempt to recover from the Covid-19... KEEP READING
Delta to Facilitate At-Home Covid-19 Tests for Non-Hub EmployeesBy Michael B. BakerDelta Air Lines is expanding its Covid-19 testing program for employees to include at-home testing of employees outside of its hubs, CEO Ed Bastian said... KEEP READING
U.S. Carriers Make It Tougher To Claim Exemption from Mask PoliciesBy Michael B. BakerU.S. airlines are continuing to beef up their requirements for passenger facial coverings, particularly among those claiming exemptions for medical... KEEP READING
Airlines Call for Testing Scheme to Reopen U.S.-EU TravelBy Molly DysonSeveral major airlines have called on governments to establish a joint coronavirus testing program to allow travel to resume between the U.S. and... KEEP READING
United Sees 50 Percent of Demand as Peak Recovery Point Until Covid-19 VaccineBy Michael B. BakerAir travel demand is unlikely to surpass half of its normal levels as long as the Covid-19 crisis persists, United Airlines executives said during an... KEEP READING
AHLA Continues to Lobby Congress for Hotel Industry AidBy Donna M. AiroldiThe American Hotel & Lodging Association once again has reached out to the U.S. Congress for increased aid for the hotel industry as a result of the... KEEP READING
STR: U.S. Hotel Occupancy, RevPAR 'Lowest for Any June on Record'By Donna M. AiroldiThe U.S. hotel industry's occupancy and revenue per available room levels in June 2020 were the lowest for any June on record in the country, according... KEEP READING
Travel and Transport Unveils New Tools to Support Travel Amid PandemicBy Adam PerrottaTravel and Transport is launching a new line of services to help corporate travel clients navigate the rapidly changing rules and regulations related to... KEEP READING
Hyatt, IHG to Require Face Masks at U.S. and Canadian HotelsBy Donna M. AiroldiBoth Hyatt Hotels Corp. and InterContinental Hotels Group will require guests to wear face coverings within indoor public areas of its U.S. and Canadian... KEEP READING
United Ramps Up Air Filtration During Boarding and DeplaningBy Michael B. BakerUnited Airlines on July 27 will begin maximizing airflow volumes through its filtration systems during boarding and deplaning on all mainline... KEEP READING
U.S. CBP Extends Trusted Traveler Office ClosuresBy Michael B. BakerU.S. Customs and Border Protection enrollment centers for Trusted Traveler Programs will not reopen until Sept. 8 at the earliest. CBP closed the... KEEP READING
Marriott to Require Masks in All Indoor Hotel Public SpacesBy Donna M. AiroldiIn accordance with the Safe Stay guest checklist released last week by the American Hotel & Lodging Association, Marriott International beginning July... KEEP READING
OAG: Northeast Asia, Western Europe Lead Weekly Capacity GrowthBy Michael B. BakerGlobal airline capacity this week is up 3.5 percent compared with last week, with nearly 56 million seats on global flight schedules this week,... KEEP READING
Data Hub: Searching for a Way Forward Amid Covid-19By Chris DavisAs Covid-19 cases spike throughout the southern and western United States and the European Union bans U.S. travelers without quarantine, a return to... KEEP READING
AHLA Releases Standard Safety Guidelines for Hotel GuestsBy Donna M. AiroldiThe American Hotel & Lodging Association as part of its Safe Stay health and safety initiative has released five key recommendations on ways hotel... KEEP READING
Cirium Launches Visualization Tool to Monitor Active Air Ticket WaiversBy Dawit HabtemariamAviation data analytics provider Cirium has launched a data visualization tool that tracks the number of active air ticket waivers issued as a... KEEP READING
Groupize Launches Risk Assessment Calculator, Mitigation EnhancementsBy Donna M. AiroldiMeetings technology provider Groupize has introduced Groupize Assurance, a series of platform, service and feature enhancements that aim to address risk... KEEP READING
Cvent Introduces Venue Safety Database, Health-Related RFP Questions for HotelsBy Donna M. AiroldiMeetings technology provider Cvent has introduced two new offerings related to health and safety in response to the Covid-19 pandemic, the company... KEEP READING
Travelport Adds Covid-19 Tracker Tool to Agent DesktopBy Adam PerrottaTravelport has rolled out a new plugin for its Smartpoint travel agent desktop platform that provides global Covid-19 information, such as government... KEEP READING
ITA Group Partners with Eurofins for Health Testing for U.S. Corporate EventsBy Donna M. AiroldiGlobal corporate events company ITA Group has partnered with Eurofins, a global environmental health testing company with 80 of its 800 laboratories in... KEEP READING
OAG: Global Air Capacity Crosses 50M Seat Threshold This WeekBy Michael B. BakerGlobal airline capacity this week rose to 53.8 million seats, with growth in all 10 regional markets except the Southwest Pacific, according to OAG... KEEP READING
Hilton Launches New Meetings Cleanliness Program, Broadens Express AgreementsBy Donna M. AiroldiFollowing other major hotel companies, Hilton Worldwide today unveiled a global cleanliness and customer service program for its meetings and events.... KEEP READING
Avis Partners with Multiple Third Parties to Enhance Sanitation ImplementationBy Dawit HabtemariamAvis Budget Group has partnered with disinfectant producer RB (maker of Lysol), Hip Hop Public Health and The ABG Medical Advisory Council to implement... KEEP READING
Choice Hotels Tightens Cancellation PolicyBy Donna M. AiroldiChoice Hotels has updated its cancellation policy, tightening some of its features. ... KEEP READING
BCD Travel Launches Covid-19 Data, Risk ToolBy Adam PerrottaWith travel management providers increasingly taking on the role of central sources of Covid-19 information for their corporate clients, BCD Travel is... KEEP READING
CBRE: Recent Covid-19 Case Increase Tempers U.S. Hotel OutlookBy Donna M. AiroldiDespite 10 consecutive weeks of week-over-week occupancy gains for the U.S. hotel industry, the recent uptick in Covid-19 cases could damage the... KEEP READING
TravelPerk Buys Covid-19 Data Startup AlbatrossBy Adam PerrottaEurope-based corporate travel management provider TravelPerk has acquired startup Albatross, which provides an API for information on Covid-19-related... KEEP READING
Air Canada Exploring Rapid, Portable Covid-19 TestingBy Dawit HabtemariamAir Canada is working with biotech firm Spartan Bioscience Inc. to determine how to best deploy portable Covid-19 testing technology, the carrier... KEEP READING
Amex GBT Launches Covid Data HubBy Adam PerrottaAmerican Express Global Business Travel has a new open resource for corporate travelers and travel managers to access information and updates related to... KEEP READING
Nearly Three in Four Polled Planners Anticipate Running Hybrid Events in 2020By Donna M. AiroldiDuring a hybrid event on hybrid events hosted by Etc.venues and Glisser, 73 percent of more than 830 virtual attendees said that they were planning a... KEEP READING
Small Luxury Hotels of the World Announces Cleanliness InitiativeBy Donna M. AiroldiSmall Luxury Hotels of the World has launched an initiative that enhances its hotel members' health and safety guidelines, the organization announced... KEEP READING
Survey: Travel Managers Lifting Restrictions More Quickly in Europe than N. AmericaBy Dawit HabtemariamNearly twice as many European travel managers than their North American counterparts have allowed business travel to resume, according to a Uniglobe... KEEP READING
Deem Plans Travel Safety Tool for Booking PlatformBy Adam PerrottaDeem plans to add a new traveler safety and risk monitoring tool to its trip booking and management platform. Dubbed Travel Safety Check, the service... KEEP READING
AHLA Launches Safe Stay Training CourseBy Donna M. AiroldiTo further its Safe Stay industry safety and cleanliness initiative, the American Hotel & Lodging Association has launched an online education course... KEEP READING
Task Force Releases Travel and Meeting Standards in Response to PandemicBy Donna M. AiroldiThe Travel and Meeting Standards task force, known as TAMS, an independent initiative with volunteers from across the business travel and meetings... KEEP READING
Qatar Airways Adds Face Shield Requirement for PassengersBy Michael B. BakerQatar Airways now is requiring Economy Class passengers to wear face shields in addition to face coverings aboard aircraft. ... KEEP READING
Aeromexico Files for Bankruptcy ProtectionBy Michael B. BakerGrupo Aeromexico has filed for Chapter 11 bankruptcy protection to restructure amid the ongoing Covid-19 pandemic. ... KEEP READING
American Airlines Plans 'Significantly Smaller' International Network for 2021By Michael B. BakerAmerican Airlines is adjusting its network plans over the next year to account for a "prolonged downturn in international travel," with summer 2021... KEEP READING
United to Restore 25,000 Flights in AugustBy Michael B. BakerUnited Airlines is restoring about half of its domestic schedule in August as well as some international routes, particularly in Latin America, the... KEEP READING
Alaska Authorizes Bans on Passengers Who Refuse to Comply with Mask PolicyBy Michael B. BakerAlaska Airlines is intensifying enforcement of its facial covering requirement for passengers, with noncompliant passengers facing a potential ban from... KEEP READING
Riskline Alerts Now Available for TMCs' mTrip AppsBy Adam PerrottaTravel management companies using white-label apps provided by mTrip now can integrate alerts from travel risk specialist Riskline into those apps, the... KEEP READING
U.S. Travel Agency May Air Ticket Sales Up From AprilBy Dawit HabtemariamU.S. travel agencies' May 2020 air ticket sales increased 69 percent month over month increase from April, indicating preliminary signs of air travel... KEEP READING
Delta Partners with Mayo Clinic for Covid-19 Prevention PracticesBy Michael B. BakerDelta Air Lines is partnering with Mayo Clinic to help adjust its standards and protocols to minimize Covid-19 transmission among employees and... KEEP READING
Wyndham Eases Rewards Program Tier RequirementsBy Donna M. AiroldiWyndham Hotels & Resorts has reduced by 40 percent the number of stays needed in 2020 to earn Wyndham Rewards elite status, the company announced. ... KEEP READING
IHG Projects 75 Percent Q2 RevPAR DeclineBy Donna M. AiroldiInterContinental Hotels Group anticipates a 75 percent year-over-year decline in second-quarter revenue per available room, resulting in a 52 percent... KEEP READING
Air Canada Suspends 30 Regional RoutesBy Michael B. BakerAir Canada is suspending service indefinitely on 30 domestic routes and closing eight of its stations at regional airports as it reports "diminishing... KEEP READING
Dinova to Launch Mobile App with Safety Preference FiltersBy Dawit HabtemariamCorporate dining program provider Dinova next month will launch a mobile app that will let users search for restaurants based on safety preferences amid... KEEP READING
Brussels Airlines Delays Long-Haul ReturnBy Michael B. BakerBrussels Airlines has pushed back its planned restart of long-haul service but still plans to grow overall capacity during the next several months.... KEEP READING
Two Canadian Airlines to End Spaced Seating PoliciesBy Michael B. BakerBoth Air Canada and WestJet are ending spaced seating policies on July 1. ... KEEP READING
OAG: South Asia, Western Europe Lead Capacity Growth This WeekBy Michael B. BakerGlobal airline capacity this week is up 21 percent compared with last week as carriers have added about 8.2 million seats, according to OAG. ... KEEP READING
IATA Maps Path to Safe Airline Industry RecoveryDuring the past several months, the International Air Transport Association has been cooperating with travel industry and medical groups to develop a... KEEP READING
Oyo to Lay Off 'Large Majority' of Furloughed U.S. EmployeesBy Donna M. AiroldiFast-growing Indian-based hotel company Oyo Rooms, which entered the U.S. market just over a year ago, is letting furloughed U.S. employees know that a... KEEP READING
American Airlines to Lift Capacity Caps July 1By Michael B. BakerAmerican Airlines will begin booking flights to capacity on July 1, the carrier announced Friday. ... KEEP READING
Lufthansa Shareholders Approve €9B Rescue DealBy Molly DysonDeutsche Lufthansa AG's shareholders last night voted to accept the conditions of a €9 billion rescue deal arranged by the German government, shoring up... KEEP READING
STR, Tourism Economics: Full U.S. Hotel Demand Recovery Pushed to 2023By Donna M. AiroldiDespite week-over-week occupancy improvements for the past two months, the demand for U.S. hotels is not expected to recover to pre-pandemic levels... KEEP READING
Delta Expects Little Capacity Growth in the FallBy Michael B. BakerDelta Air Lines likely will not add much capacity for the rest of this year after it finishes planned growth this summer, CEO Ed Bastian said in a memo... KEEP READING
Survey: Most Planners Now Don't Expect In-Person Meetings in 2020By Donna M. AiroldiMeeting planner confidence that face-to-face meetings will resume in 2020 significantly has dimmed over the past month, according to i-Meet's weekly... KEEP READING
Hotel Market Volatility Will Demand Sourcing CreativityBy HotelConnex VP of business development and client solutions David MarcusWith the traditional kickoff to the hotel request-for-proposals season just a few months away, the clock is ticking for travel buyers to decide how to... KEEP READING
WestJet to Lay Off More Than 3,000 Employees in Restructuring PlanBy Michael B. BakerWestJet is laying off about a quarter of its workforce as part of a restructuring that includes call center consolidation and outsourcing airport... KEEP READING
Marriott to Tighten Cancellation Policy July 6By Donna M. AiroldiMarriott International will update its cancellation policy on July 6, according to a company spokesperson. Under the new policy, guests will be able to... KEEP READING
Professional Survival: How to Continue Delivering Value During Covid-19By Bizly Chief Strategy Offiicer Kevin IwamotoSince the onset of Covid-19 and its devastating effects on the lives of millions around the world, I’ve had many conversations with travel and meeting... KEEP READING
Hotels Add New Meetings Sanitization ProtocolsBy Donna M. AiroldiAlong with new sanitization standards, several hotel companies are implementing new procedures and protocols around their meetings and events—for... KEEP READING
Turkish Airlines Resumes Service to North AmericaBy Michael B. BakerTurkish Airlines has resumed service to North America and will build up that service over the next month, according to the airline.... KEEP READING
Virgin Atlantic Plans Service Buildup Through OctoberBy Michael B. BakerVirgin Atlantic has pushed back some of its planned service restoration but now plans to resume service to 17 destinations from August through October.... KEEP READING
Etihad Develops Covid-19 Risk-Assessment ToolBy Michael B. BakerEtihad Airways has launched a Covid-19 risk-assessment tool to help passengers determine their probability of having contracted the virus and whether... KEEP READING
OAG: Weekly Air Capacity Grows in North America But Holds WorldwideBy Michael B. BakerTotal global air capacity changed little this week compared with last week, as reductions in Asia offset capacity added back to the Western European and... KEEP READING
HRS Partners with SGS on New Hotel Hygiene ProtocolBy Molly DysonCorporate lodging platform HRS has partnered with global inspection, verification, testing and certification company SGS to develop a new cleanliness... KEEP READING
STR: U.S. Hotels' May Performance Improves From AprilBy Donna M. AiroldiIn another sign that appears to show April was the low point of the effects of the Covid-19 pandemic on U.S. hotels, three of the industry's key... KEEP READING
Some European Countries Making Special Arrangements for Business TravelersBy Amon CohenIf you're a travel manager hoping for special treatment from European governments to get business travel moving again, keep hoping. All European Union... KEEP READING
Choice: We'll Need Suits, Not Just Boots, For True RecoveryBy Donna M. AiroldiLike most industry executives and analysts, Choice president and CEO Patrick Pacious thinks drive-to leisure travel will lead the Covid-19 recovery, but... KEEP READING
Qatar Airways Rebuilding U.S. ServiceOver the next few weeks, Qatar Airways will increase service to the United States. The carrier had maintained service to Dallas-Fort Worth and Chicago,... KEEP READING
Lufthansa Raises Fears State Aid Will Not Get Shareholder ApprovalBy Molly DysonLufthansa has said the stabilization package being offered by the German government is "not secured" over fears the measure could fail to pass a... KEEP READING
SpotHero Adds Touchless Parking Filtered SearchBy Dawit HabtemariamParking reservation service SpotHero has added a touchless parking feature to its website, the company announced. ... KEEP READING
Southwest to Limit Capacity Aboard Aircraft Through Sept. 30By Michael B. BakerSouthwest Airlines will continue its policy of keeping middle seats open through at least Sept. 30, the carrier announced on Tuesday. ... KEEP READING
China, U.S. Regulators Each Increase Weekly Flight Allowance to FourBy Michael B. BakerChinese and U.S. regulators further have eased flight restrictions between the two countries to allow four weekly flights each by U.S. and Chinese... KEEP READING
Hilton Lays Off 22 Percent of Global Corporate Staff, Extends Furloughs, Pay CutsBy Donna M. AiroldiHilton Worldwide is cutting its global corporate staff by 22 percent, representing 2,100 people, and extending for another three months the furloughs,... KEEP READING
VDR Travel Resumption Task Force Launches with Traveler Checklist TemplateBy Amon CohenGerman travel managers association VDR has published a checklist template for companies to give employees preparing to resume travel in a landscape... KEEP READING
U.S. Carriers to Step Up Enforcement of Mask RequirementBy Michael B. BakerThe major U.S. carriers have agreed to take a harder line on enforcing passenger facial covering requirements aboard their aircraft, according to... KEEP READING
Delta Plans Growth for JulyBy Michael B. BakerDelta Air Lines is adding capacity for July but will remain 65 percent below last year's capacity levels on domestic routes and about 75 percent below... KEEP READING
Air France to Resume Majority of Network by End of SummerBy Molly DysonAir France has announced plans to resume operations to nearly 150 destinations by the end of August, representing 80 percent of its route network,... KEEP READING
WestJet to Resume U.S. Service in JulyBy Michael B. BakerWestJet is doubling its capacity in July compared with June levels and will resume some transborder service to the United States. ... KEEP READING
Western Europe Leads Global Air Capacity Growth This WeekBy Michael B. BakerGlobal airline capacity this week is up 7 percent week over week with slightly fewer than 40 million seats scheduled, about 75 million fewer than this... KEEP READING
TravelpoolEurope Survey: Business Travelers Want Rapid Trip ResumptionBy Amon CohenOnly 3 percent of regular business travelers are totally unwilling to travel in the current coronavirus-afflicted environment, according to a survey... KEEP READING
Reed & Mackay Adds Air, Hotel Cleanliness DataBy Adam PerrottaWith information on supplier hygiene and safety processes expected to be in high demand as travel begins to re-emerge from its Covid-19-induced... KEEP READING
Business Travel By the NumbersSTR and Tourism Economics’ latest 2020 U.S. hotel forecast, issued in mid-May, offers a stark look at the catastrophic effect of the Covid-19 crisis on... KEEP READING
Lufthansa Group to Cut 22,000 JobsBy Molly DysonThe Lufthansa Group has announced it will cut 22,000 jobs as part of a restructuring plan that will see its airlines reduce capacity across the board... KEEP READING
IATA Develops Covid-19 Restriction MapBy Michael B. BakerThe International Air Transport Association has developed an interactive world map detailing Covid-19 entry regulations by country.... KEEP READING
United's Touchless Baggage Printing Reaches All Its U.S. AirportsBy Michael B. BakerUnited Airlines has installed touchless baggage check-in technology in all 219 of the U.S. airports in which the carrier owns kiosks. ... KEEP READING
Delta to Test All Employees for Covid-19 Virus, AntibodiesBy Michael B. BakerDelta Air Lines is developing a "full testing protocol" to monitor Covid-19 among its employees, CEO Ed Bastian said in a memo to employees on Thursday.... KEEP READING
Providing Shelter: State of California Leaned on Travel Management for $40 Million Covid-19 Lodging ProgramBy Elizabeth WestThe state of California needed emergency lodging to house healthcare workers and the homeless during the Covid-19 crisis. Business partnership and... KEEP READING
Amex GBT Calls for Business Travel Exemption to U.K. Quarantine MeasuresBy Andy HoskinsAmerican Express Global Business Travel has called for managed business travel to be exempt from new quarantine measures implemented by the U.K.... KEEP READING
Japan Airlines to Bump Up Domestic Service Next WeekBy Michael B. BakerJapan Airlines will restore a portion of its domestic network in the second half of this month as the Japanese government lifts domestic travel... KEEP READING
United Introduces Health Assessment to Check-In ProcessBy Michael B. BakerUnited Airlines has added a health self-assessment for passengers during the check-in process. In order to be permitted to fly, passengers must confirm... KEEP READING
Hong Kong Government to Bail Out Cathay PacificBy Michael B. BakerThe Hong Kong government is acquiring shares and providing a loan to Cathay Pacific as a part of a HK$39 billion—about US$5 billion—recapitalization... KEEP READING
WestJet Details Hygiene ProgramBy Michael B. BakerWestJet has implemented a travel hygiene program that includes seat distancing, temperature checks before boarding and fogging aircraft interiors with... KEEP READING
Alaska Extends Capacity Caps Through JulyBy Michael B. BakerAlaska Airlines has extended its spaced seating policy through July 31. The carrier is blocking out middle seats on all flights and is capping capacity... KEEP READING
NLA Crafts Recommended Chauffeured Transportation Hygienic ProtocolsBy Dawit HabtemariamThe National Limousine Association has released hygienic protocols approved by and developed in collaboration with the Global Virus Network, an... KEEP READING
OAG: Global Airline Capacity Slightly Increases This WeekBy Michael B. BakerGlobal air capacity this week is up slightly to 37.2 million seats, an increase of about 500,000 compared with last week, according to OAG. ... KEEP READING
Delta to Suspend Service to a Dozen Airports in the Coming WeeksBy Michael B. BakerDelta Air Lines is suspending operations in 11 U.S. markets and Ottawa in the coming weeks.... KEEP READING
American Names Taylor Chief Customer OfficerBy Michael B. BakerAmerican Airlines has named SVP of global sales and distribution Alison Taylor as chief customer officer as part of a leaner post-pandemic leadership... KEEP READING
China, U.S. Open Door to Limited Air ServiceBy Michael B. BakerRegulators in China and the United States are easing restrictions on air travel between the two countries after a standoff earlier this week.... KEEP READING
Brussels Airlines Bulks Up Summer ServiceBy Michael B. BakerBrussels Airlines will build service back to about 30 percent of its European schedule and about 40 percent of its long-haul schedule over the next few... KEEP READING
Paycheck Protection Program Enhancements Can Help Travel IndustryBy Donna M. AiroldiThe United States Senate this week passed the Paycheck Protection Program Flexibility Act of 2020 that eases rules around how small businesses can use... KEEP READING
American Airlines to Resume More Than Half of Domestic Schedule in JulyBy Michael B. BakerAmerican Airlines plans to restore its systemwide schedule to 40 percent of its capacity levels compared with a year prior, including operating more... KEEP READING
Delta Extends Seating Caps Through the SummerBy Michael B. BakerDelta Air Lines will maintain its capacity caps in place through Sept. 30, the carrier announced Wednesday. ... KEEP READING
Hyatt Extends Cancellation Policy Through July 2021By Donna M. AiroldiHyatt Hotels Corp. has updated its cancellation policy and now will allow reservations booked directly through Hyatt for stays through July 31, 2021, to... KEEP READING
Turkish Airlines to Resume Flights on ThursdayBy Michael B. BakerTurkish Airlines is resuming domestic service on June 4, and international service also will begin again in the coming weeks, the carrier announced.... KEEP READING
Covid-19 Crisis Brings TMC Pricing Challenges and Value Out of the ShadowsBy Elizabeth WestCorporate buyers may find pricing models changing as they move forward with their TMC partners, even before their current contracts expire. ... KEEP READING
Oyo Hotels Launches 'Scrubbed Clean' Program in U.S.By Donna M. AiroldiJoining all the major hotel companies, Oyo Hotels has rolled out a new cleaning initiative for its more than 300 properties in the United States, the... KEEP READING
BCD Survey: Airport, Cabin Sanitization Business Travelers' Top ConcernBy Dawit HabtemariamNine in 10 business travelers said an enhanced airport and cabin disinfection is a very or extremely important measure to ensure safe travel in the... KEEP READING
Hotel CEOs See Domestic Starts to Years-Long RecoveryBy Donna M. AiroldiThe global hotel industry over the next 12 to 24 months will look different, but in three years will recover and "it will look like it did three to four... KEEP READING
Industry Bodies Lobby Congress for Covid-19 Liability ShieldsBy Dawit HabtemariamSeveral associations representing aspects of the business travel industry have joined dozens of others in lobbying the U.S. Congress to pass legislation... KEEP READING
Delta Sees 'Indefinite' Term for Covid-19 Cleaning, Distancing ProtocolsWith some air travel demand expected to return this summer, airlines are establishing new protocols that they hope not only will minimize Covid-19... KEEP READING
Marriott Occupancy Level Cracks 20 Percent in U.S., 40 Percent in ChinaBy Donna M. AiroldiDuring the past five weeks, Marriott International's U.S. occupancy level incrementally has ticked up a percentage point and a half per week, and has... KEEP READING
Covid-19 Complicates Travel Suppliers' M&A PlansBy Chris DavisMany companies that agreed to but didn't finalize deals to acquire, merge with or invest in other businesses before the Covid-19 crisis swept across the... KEEP READING
United Announces Executive Team CutsBy Michael B. BakerUnited Airlines is eliminating 13 officer positions among its management team as part of an organizational restructuring that will begin later this... KEEP READING
OAG: Global Air Capacity Climbs to One-Third of Pre-Pandemic LevelsBy Michael B. BakerGlobal airline capacity this week is up by nearly 16 percent, or about 5.7 million seats, compared with last week, with capacity up across all major... KEEP READING
Meetingselect Unveils New Distance Seating FunctionalityBy Donna M. AiroldiThe Netherlands-based venue sourcing and strategic meetings management platform Meetingselect has released a "distancing seating" solution in response... KEEP READING
Virus-Tracking Services Could Help Fuel Corporate Travel's ComebackBy Adam PerrottaWhile most corporate travel remains on pause due the global Covid-19 pandemic, suppliers have busied themselves developing the services necessary for... KEEP READING
Enterprise to Cross-Honor Emerald Club Rental DaysBy Michael B. BakerEnterprise Rent-A-Car is honoring free rental days earned by members of sister brand National Car Rental's Emerald Club program, the car rental company... KEEP READING
TAP to Resume Service to North America Next WeekBy Michael B. BakerOn June 4, TAP Air Portugal will resume service between Portugal and North America, operating two flights per week between Lisbon and Newark, the... KEEP READING
United, Delta Extend Change Fee Waiver Through June 30By Michael B. BakerUnited Airlines and Delta Air Lines have extended change fee waivers through the end of June, the carriers announced.... KEEP READING
PwC 2020 U.S. Hotel Forecast Revised Sharply DownBy Donna M. AiroldiNoting that "never in the 29-year history of this publication has the industry been in a comparable situation," PricewaterhouseCoopers in its latest... KEEP READING
American Airlines Extends Change Fee Waiver Through JuneBy Michael B. BakerAmerican Airlines has extended change fee waivers to cover tickets purchased through June 30 for travel through Sept. 30.... KEEP READING
Marriott Extends Furloughs to October, Anticipates Further Staff ReductionsBy Donna M. AiroldiMarriott International on Wednesday announced that the furloughs and reduced work schedules announced in March and implemented in April because of the... KEEP READING
Lufthansa Agrees to €9B Rescue Deal in GermanyBy Molly DysonThe Lufthansa Group has agreed a deal with the German government worth €9 billion that will shore up the company’s finances to survive the impact of the... KEEP READING
Latam Files for Bankruptcy ProtectionBy Michael B. BakerLatam Airlines Group has filed for Chapter 11 protection in U.S. bankruptcy court in order to maintain operations as it works to pay off creditors.... KEEP READING
Amtrak Implores Congressional Leaders for Extra FundingBy Michael B. BakerAmtrak is requesting nearly $1.5 billion in supplemental funding from the U.S. government that it said is necessary to maintain minimum service levels... KEEP READING
OAG: Global Airline Capacity Down Slightly This WeekBy Michael B. BakerGlobal airline capacity dipped 2 percent week over week to about 31 million seats, although capacity was up in eight of the 10 largest regional markets,... KEEP READING
Cvent Laying Off 10 Percent of Worldwide StaffBy Donna M. AiroldiMeetings management platform Cvent on May 21 began to lay off about 400 employees, or roughly 10 percent of its staff. The cuts were made globally,... KEEP READING
EASA Releases Covid-19 Safety Guidelines for Air TravelBy Molly DysonThe European Union Aviation Safety Agency and the European Centre for Disease Prevention and Control have issued a joint document defining recommended... KEEP READING
Air Canada Resumes U.S. Service as Part of Summer Schedule PlansBy Michael B. BakerAir Canada will add service over the next several months, with plans to serve 97 of its usual 220 destinations in its summer schedule.... KEEP READING
After Acquisition, RMA and Addison Lee Plan for Post-Covid-19 ReboundRMA Worldwide Chauffeured Transportation earlier this year acquired the North American division of U.K.-based Addison Lee Group, creating a combined... KEEP READING
EasyJet Plans June 15 RestartBy Michael B. BakerEuropean low-cost carrier EasyJet will restart service on June 15, focusing largely on domestic flights out of 21 European airports, the carrier... KEEP READING
New ANA Sanitization Measures Include Mask RequirementBy Michael B. BakerANA Group has announced new sanitization measures, including requiring facial coverings for passengers and increased cleaning procedures. ... KEEP READING
CBRE: U.S. Hotel Occupancy Won't Fully Recover Until Late 2022By Donna M. AiroldiAfter registering the steepest declines on record in 2020 during the pandemic, the U.S. lodging industry should turn around rapidly in 2021 and 2022,... KEEP READING
HRS Offering Hotel Rooms as Daytime OfficesBy Donna M. AiroldiAfter a successful April launch in Germany of an initiative providing corporations access to hotel rooms as day offices, HRS is expanding it globally.... KEEP READING
With Hotel Industry on 'Brink of Collapse,' AHLA Appeals to Congress for ReliefBy Donna M. AiroldiThe American Hotel & Lodging Association, claiming the hotel industry is on the "brink of collapse," on Wednesday called on the U.S. Congress to... KEEP READING
CTM Booking Tool Incorporates ATPCO 'Reassurance' AttributesBy Michael B. BakerCorporate Travel Management has integrated ATPCO's "reassurance" data into its Lightning online booking tool, the travel management company announced.... KEEP READING
Latam Plans Capacity Restoration Through JulyBy Michael B. BakerLatam Airlines Group will restore capacity to nearly 20 percent of its pre-Covid-19 levels over the next two months, the airline group announced. ... KEEP READING
Choice Hotels Extends Loyalty Program BenefitsBy Donna M. AiroldiChoice Hotels is delaying further the expiration of loyalty points for all members in its Choice Privileges reward program from May 31 to Dec. 31, 2020,... KEEP READING
IATA: Industry Needs Layered Measures, Not QuarantineBy Molly DysonThe International Air Transport Association again has come out against the use of quarantine measures for international travelers, saying the aviation... KEEP READING
STR: 'Unprecedented Lows' in April U.S. Hotel PerformanceBy Donna M. AiroldiThe U.S. hotel industry reported "unprecedented lows" for the month of April, according to STR. Compared with April 2019, occupancy was down 63.9... KEEP READING
Report: Top 50 Hotel Brands Could Lose $14 Billion in Brand Value from Covid-19By Donna M. AiroldiThe hotel sector could lose up to 20 percent of cumulative brand value, equal to $14 billion, due to the coronavirus pandemic, according to a report... KEEP READING
Air France Permanently Grounds A380 FleetBy Michael B. BakerAir France no longer will fly Airbus A380 aircraft, the carrier announced on Wednesday. The carrier already had planned to phase out the aircraft type,... KEEP READING
United Turns to Clorox, Cleveland Clinic for New Sanitization ProgramBy Michael B. BakerUnited Airlines is working with the Cleveland Clinic and Clorox to "redefine" its cleaning and disinfecting procedures, the carrier announced. ... KEEP READING
JetBlue Extends Seat Distancing Policy Through Early JulyBy Michael B. BakerJetBlue will continue blocking passengers from sitting adjacent to one another through July 6, the carrier announced. ... KEEP READING
AHLA: More Than Eight in 10 Hotels Have Laid Off or Furloughed StaffBy Donna M. AiroldiAbout 84 percent of hotel officials report their properties have laid off or furloughed workers due to the coronavirus pandemic, according to a new... KEEP READING
Air Canada Details New Sanitization ProtocolsBy Michael B. BakerAir Canada has introduced a range of safety and sanitation measures to minimize Covid-19 spread once air travel demand begins to recover. ... KEEP READING
I-Meet: Planners' Confidence in 2020 Meetings DimsBy Donna M. AiroldiPlanner confidence about the return of face-to-face meetings has darkened considerably in the past six weeks, according to i-Meet's weekly Planner... KEEP READING
Accor Introduces New Cleanliness Program, Label for Compliant HotelsBy Donna M. AiroldiAccor has launched an enhanced hotel cleanliness program, developed with and vetted by testing, inspections and certification firm Bureau Veritas.... KEEP READING
InterContinental Hotels Expands Its Cleanliness ProgramBy Donna M. AiroldiInterContinental Hotels Group has expanded its cleanliness program and on June 1 will launch an enhanced effort, the company announced Monday. ... KEEP READING
Global Airline Capacity Climbs Above 30 MillionBy Michael B. BakerGlobal airline capacity this week grew for the second week in a row, with scheduled weekly seats back above the 30 million mark, up 6 percent week over... KEEP READING
STR, Tourism Economics Further Downgrade U.S. Hotel ForecastBy Donna M. AiroldiRevenue per available room for the U.S. hotel industry in 2020 is projected to decline 57.5 percent year over year, then increase 48 percent in 2021,... KEEP READING
Hertz Taking 'Drastic Measures' to Slash Costs as Lender Negotiation Deadline LoomsBy Michael B. BakerHertz has canceled most of its new-car purchases this year as the car rental company continues negotiations with lenders to avoid bankruptcy.... KEEP READING
Extended Stay America Announces Health and Safety InitiativeBy Donna M. AiroldiSimilar to other major hotel companies, Extended Stay America has introduced a health and safety initiative, dubbed "Stay Confident."... KEEP READING
Red Lion Hotels CFO Departs Position After Two MonthsBy Donna M. AiroldiRed Lion Hotels Corp. CFO Nate Troup is leaving the company, Red Lion announced. His last day will be May 29, after which he will join tech firm Twilio... KEEP READING
Planning for Post-Pandemic TravelBy Chris DavisThe coronavirus pandemic continues to ravage business travel, with recent U.S. enplanements and hotel stays at record levels. While there's no... KEEP READING
American Extends Free Name Change Offering to Business Extra AccountsBy Michael B. BakerAmerican Airlines is allowing free name changes for companies in its Business Extra program.... KEEP READING
United Names Hart as New PresidentBy Michael B. BakerUnited Airlines EVP and chief administrative officer Brett Hart will become the carrier's president on May 20, when president Scott Kirby steps into the... KEEP READING
Zeus Living Lays Off 50 Percent of Remaining StaffBy Donna M. AiroldiLess than two months after it laid off 30 percent of its employees, apartment-style accommodation provider Zeus Living, which focuses on corporate... KEEP READING
Travel Leaders, Altour Unify Corporate-Focused BrandsBy Adam PerrottaNearly three years after merging as sister companies, Travel Leaders Corporate and Altour's corporate travel business are combining operations under a... KEEP READING
JetBlue Extends Mosaic Memberships, Lowers ThresholdBy Michael B. BakerJetBlue is extending Mosaic-level membership in its TrueBlue loyalty program through 2021 for current members and has halved the requirements to achieve... KEEP READING
Brussels Airlines to Return to the Skies Next MonthBy Michael B. BakerBrussels Airlines plans to resume flight operations on June 15, starting with a reduced schedule that will build up as demand and travel restrictions... KEEP READING
Delta to Retire 777 Fleet By Year-EndBy Michael B. BakerDelta Air Lines will retire permanently its fleet of 18 Boeing 777 aircraft by the end of this year, CEO Ed Bastian said in a memo to employees. ... KEEP READING
MeetingsBooker.com Allows Venues to Add Covid-19 Safety Policies to ProfilesBy Donna M. AiroldiOnline simple meetings booking provider MeetingsBooker.com now will allow the more than 137,000 meeting spaces listed on its platform to add Covid-19... KEEP READING
Report: Extended-Stay Tier in Q1 Not as Hard-Hit as Other U.S. HotelsBy Donna M. AiroldiFirst-quarter U.S. extended-stay hotel demand declined 7.1 percent year over year to 29.2 million room nights, the largest such quarterly drop ever... KEEP READING
United Will Allow Travelers to Rebook Off Crowded FlightsBy Michael B. BakerNext week, United Airlines will begin allowing passengers on full or nearly full flights to rebook or claim a travel credit if they prefer not to sit on... KEEP READING
STR: U.S. Weekly Hotel Rooms Sold Top 10 Million, Most Since MarchBy Donna M. AiroldiDemand for U.S. hotels increased for the fourth week in a row, according to STR, with absolute occupancy for the week ending May 9 at 30.1 percent, up... KEEP READING
Korean Air to Restore Service to Several International Markets in JuneBy Michael B. BakerKorean Air will expand international operations in June to 146 flights per week on 32 routes, compared with 55 flights per week on 13 routes in May.... KEEP READING
Benchmark Relaxes Attrition, Cancellation Fees for New MeetingsBy Donna M. AiroldiHospitality company Benchmark has relaxed attrition and cancellation fees for new meeting bookings, the company announced, among a handful of moves... KEEP READING
Avianca Gets OK to Continue Operations After Bankruptcy FilingBy Michael B. BakerA U.S. Bankruptcy Court has given interim approval to "first day" motions for Colombian carrier Avianca, enabling it to continue operations after filing... KEEP READING
EmpireCLS Develops New Sanitary Protocols, Chauffeurs to Wear MasksBy Michael B. BakerChauffeured transportation supplier EmpireCLS is introducing a new set of safety and sanitary protocols developed by working with International SOS.... KEEP READING
U.K. Again Delays New Payment Authentication StandardsBy Amon CohenThe United Kingdom will delay by six months the introduction of tough new payment verification requirements that will affect many business travel users... KEEP READING
Etihad to Resume London-Melbourne RouteBy Adam PerrottaEtihad Airways will resume regular service between Melbourne and London Heathrow via Abu Dhabi after suspending all flights to, from or through Abu... KEEP READING
Hyatt to Lay Off 1,300 Corporate EmployeesBy Donna M. AiroldiHyatt Hotels Corp. is restructuring its global organization and laying off 1,300 corporate employees in the wake of the historic drop in travel demand... KEEP READING
Loews Hotels Enhances Safety and Cleanliness ProtocolsBy Donna M. AiroldiLoews Hotels, which as of the end of 2019 said groups accounted for approximately 42 percent of its business, has introduced enhanced safety and... KEEP READING
Airports Consider Ways to Reduce Human ContactBy Dawit HabtemariamAirports are considering how to prepare for a post-Covid-19 air travel environment in order to protect and reassure a public wary of flying. ... KEEP READING
Choice: Extended-Stay Segment Bright Spot in Q1 ResultsBy Donna M. AiroldiChoice Hotels' first-quarter revenue per available room declined 15 percent year over year, but its extended-stay segment has proven resilient, with... KEEP READING
China Leads Global Air Capacity Growth This WeekBy Michael B. BakerGlobal airline capacity this week is up 2 percent compared with last week to 29.8 million seats, with capacity up in eight of 17 regional markets,... KEEP READING
Lufthansa Negotiating €9 Billion Rescue PlanBy Molly DysonThe Lufthansa Group is in negotiations with the German government for a €9 billion stabilization package after warning it could run out of liquidity in... KEEP READING
Marriott: Demand Low But Has Stabilized, Q1 RevPAR DownBy Donna M. AiroldiConsistent with the recently reported effects of the coronavirus pandemic on other hotel companies, Marriott International on Monday reported a 22.5... KEEP READING
Lyft to Require Face Coverings for Passengers, DriversBy Michael B. BakerLyft is requiring drivers and passengers to wear facial coverings as part of a new health and safety program announced this week. ... KEEP READING
Delta Consolidates Operations in Major U.S. Metro AreasBy Michael B. BakerDelta Air Lines is suspending service at 10 U.S. airports as it consolidates operations in major markets until at least September. ... KEEP READING
Frontier to Require Temperature Check Prior to BoardingBy Michael B. BakerOn June 1, Frontier Airlines will begin conducting temperature screenings for all passengers prior to boarding. ... KEEP READING
Uber Ready for 'Nonlinear' Recovery After 80 Percent Drop in April RidesBy Michael B. BakerUber during the past few weeks has seen a rebound in ride bookings, particularly in markets that are loosening lockdown restrictions, CEO Dara... KEEP READING
Amtrak's Acela Service to Return in JuneBy Michael B. BakerOn June 1, Amtrak will restore Acela service on the Northeast Corridor line on a reduced schedule.... KEEP READING
Motel 6, Studio 6 Launch Cleanliness InitiativeBy Donna M. AiroldiG6 Hospitality, the parent company of Motel 6 and Studio 6, has announced a cleanliness initiative for its 1,400 hotels across the U.S. and... KEEP READING
Hyatt: Q1 RevPAR Decline, 'Still Early' to Assess RFP SeasonBy Donna M. AiroldiIn line with its preliminary first-quarter results, Hyatt Hotels Corp. reported Thursday that comparable systemwide revenue per available room for the... KEEP READING
Avis Budget Plans for Summer Start of RecoveryBy Michael B. BakerFirst-quarter Avis Budget Group revenue declined 9 percent year over year to $1.75 billion as the company braces for its "most difficult quarter" over... KEEP READING
Hilton: Full Demand Recovery 'Several Years' Away, Q1 RevPAR DropsBy Donna M. AiroldiIn line with preliminary first-quarter results it released in April, Hilton Worldwide's first-quarter revenue per available room declined 22.6 percent... KEEP READING
JetBlue Slashes Costs While Seeing Slight Demand ImprovementBy Michael B. BakerJetBlue's revenue declined 15.1 percent year over year to $1.59 billion in the first quarter, with March revenue down 52 percent after a "very solid... KEEP READING
IHG: RevPAR Down 25 Percent in Q1, 80 Percent in AprilBy Donna M. AiroldiIn its first quarter that takes the coronavirus pandemic into account, InterContinental Hotels Group reported a group comparable revenue per available... KEEP READING
Amtrak to Require Facial Coverings for PassengersBy Michael B. BakerAmtrak will require passengers to wear facial coverings in stations, trains and buses beginning May 11.... KEEP READING
Car-Friendly Extended Stay America Posts Limited Q1 RevPAR DeclineBy Donna M. AiroldiExtended Stay America's first-quarter comparable systemwide revenue per available room declined 5.8 percent year over year to $43.98, according to the... KEEP READING
Lyft Ridership Begins Slow Recovery After Sharp DropBy Michael B. BakerLyft plans to cut about $300 million in fixed annual costs by the end of this year as the company faces depleted demand, despite some recovery over the... KEEP READING
Trust Is the Key to Rebuilding the Corporate Travel MarketplaceBy GoldSpring Consulting partner Will TateSuccessful travel management has never been effective without trust. Without it, one can try, but efforts will sputter, veer off and ultimately take a... KEEP READING
I-Meet: Fewer Planners Anticipate Meetings Resumption by SeptemberBy Donna M. AiroldiIn i-Meet's latest Planner Confidence Index, fewer surveyed meeting planners anticipate face-to-face meetings will resume before autumn. ... KEEP READING
STR: Weekly U.S. Hotel Occupancy, RevPAR 'Less Bad' Than April's LowsBy Donna M. AiroldiFor the third week in a row, the absolute U.S. hotel occupancy level last week increased compared to the prior week, per STR, providing "further hope... KEEP READING
Delta Expands Seating LimitationsBy Michael B. BakerDelta Air Lines is capping seating at 50 percent of capacity for First Class and 60 percent on economy and premium economy cabins through June 30. ... KEEP READING
Uber To Cut 14 Percent of WorkforceBy Michael B. BakerUber is eliminating about 3,700 full-time positions from its customer support and recruiting teams, about 14 percent of its workforce, the company... KEEP READING
Radisson, Red Lion Release New Cleanliness ProgramsBy Donna M. AiroldiFollowing in the footsteps of the American Hotel & Lodging Association and several hotel companies, both large and small, Radisson Hotel Group and Red... KEEP READING
Airbnb Laying Off 25 Percent of WorkforceBy Donna M. AiroldiApartment-style provider Airbnb announced Tuesday that it is laying off nearly 1,900 employees, about 25 percent of its workforce.... KEEP READING
Rolling Over 2020 Hotel Rates to 2021 Is a Great Move if You Want to Lose Your JobBy Tripbam CEO Steve ReynoldsIf you work in procurement, it is your duty to your organization to ensure you're procuring for cost-efficiency and quality, regardless of which... KEEP READING
Alaska Poised to Ride Out Long Recovery If NecessaryBy Michael B. BakerAlaska Airlines has cash on hand to last about a year with no demand growth, though the carrier expects to reach a break-even point by the end of the... KEEP READING
HRS: Most Clients See Hotel Negotiating Opportunity, Would Accept Longer DealsBy Donna M. AiroldiAbout 62 percent of HRS's travel and procurement client respondents anticipate opportunities to reduce hotel room rates and gain more flexible terms and... KEEP READING
Wyndham to Focus on Drive-To Leisure, Conversions for Near-Term GrowthBy Donna M. AiroldiThe first major hotel company to report first-quarter earnings, Wyndham Hotels & Resorts announced that for the quarter ending March 31, global revenue... KEEP READING
Virgin Atlantic to Slash Workforce, Suspend Gatwick OperationsBy Michael B. BakerVirgin Atlantic will cut nearly a third of its workforce, reduce its fleet size and suspend flying out of London's Gatwick airport as part of its... KEEP READING
Lyft Adds Discount Fare for Longer Wait TimesBy Michael B. BakerLyft has added a "Wait & Save" option across most of the United States and Canada, offering rides at a lower fare for passengers willing to have a... KEEP READING
Airlines Prepare for Leaner Operations in Covid-19 RecoveryBy Michael B. BakerThe U.S. airline industry's recovery will be one of slow growth and extreme caution, according to the snapshot provided by airline executives in recent... KEEP READING
Air Canada Announces New Safety Measures While Bracing for Long RecoveryBy Michael B. BakerAir Canada is adjusting its fleet and workforce in anticipation of a recovery period lasting at least three years.... KEEP READING
Choice, Wyndham Release New Cleaning InitiativesBy Donna M. AiroldiComing on the heels of Monday's introduction of 'Safe Stay' cleaning and safety guidelines by the American Hotel & Lodging Association, Choice Hotels... KEEP READING
AHLA Introduces 'Safe Stay' Hotel Cleaning and Safety StandardsBy Donna M. AiroldiThe American Hotel & Lodging Association on Monday released new industrywide health and safety protocols in response to the coronavirus pandemic. ... KEEP READING
OAG: Overall Global Air Capacity Drops Despite Regional IncreasesBy Michael B. BakerGlobal airline capacity is down to 26.6 million seats this week despite capacity increases by carriers particularly in Northeast Asia and Western... KEEP READING
GBTA's Hotel Rate Freeze Advice Ignites ControversyBy Donna M. AiroldiThe Global Business Travel Association is endorsing a postponement of the 2020 hotel request-for-proposals process until 2021 because of the coronavirus... KEEP READING
United Readies 'Painful' Plan in Case of No 2020 RecoveryBy Michael B. BakerUnited Airlines is bracing for a worst-case scenario of no demand growth for the rest of the year, which will require "extremely painful" actions in... KEEP READING
Michigan Travel Groups Object to Delta's Plan to Suspend Lansing ServiceBy Chris DavisMultiple Michigan-based travel-related groups have filed comments with the U.S. Department of Transportation to object to Delta Air Lines' proposal to... KEEP READING
Delta Extends Midmarket Sales Agreement EligibilityBy Michael B. BakerDelta Air Lines is extending eligibility and discount tiers for its corporate customers with Midmarket Sales Agreements into 2021, the carrier... KEEP READING
Sabre Scraps Farelogix AcquisitionBy Michael B. BakerSabre and Farelogix have terminated their merger agreement, as the Thursday deadline for the deal passed.... KEEP READING
American, Delta, United to Make Passenger Masks a RequirementBy Michael B. BakerDelta Air Lines, American Airlines and United Airlines will require passengers to wear masks onboard in the coming weeks.... KEEP READING
GBTA Survey: Little Business Travel, But Industry Anticipates Domestic ReturnBy Dawit HabtemariamThe vast majority of organizations have maintained restrictions on business travel, according to the Global Business Travel Association's most recent... KEEP READING
Best Western Introduces Enhanced Cleaning ProtocolsBy Donna M. AiroldiBest Western Hotels & Resorts previously rolled out enhanced cleaning protocols and breakfast standards in response to the coronavirus pandemic, but on... KEEP READING
American Airlines: Smaller Airline Won't Mean Fewer HubsBy Michael B. BakerAmerican Airlines expects to emerge from the Covid-19 crisis a smaller airline, but it has no plans to abandon any of its hubs, executives said Thursday... KEEP READING
STR: U.S. Hotel Occupancy Declines Appear to Be Leveling OffBy Donna M. AiroldiThe most recent weekly report for the three key performance indicators for the U.S. hotel industry remains negative, according to STR, but the level of... KEEP READING
BA to Make Up to 12,000 Staff RedundantBy Molly DysonBritish Airways has started consultations with trade unions about a proposed restructuring and redundancy program affecting up to 12,000 staff members,... KEEP READING
Lufthansa Group Announces Passenger Mask RequirementBy Michael B. BakerLufthansa Group airlines are requiring passengers to wear face coverings at the airport and while onboard aircraft as of May 4. ... KEEP READING
Hyatt's New Cleanliness Plan to Include Accreditation Process, Hygiene ManagersBy Donna M. AiroldiFollowing in the footsteps of its industry competitors Hilton and Marriott, Hyatt Hotels Corp. on Wednesday announced a new sanitization and safety... KEEP READING
Delta, JetBlue Seek DOT Permission to Suspend Some ServiceBy Michael B. BakerDelta Air Lines and JetBlue both are requesting permission from the U.S. Department of Transportation to suspend service from several U.S. airports,... KEEP READING
Southwest Braces for Long Recovery but Sees Potential Corporate Marketshare UpsideBy Michael B. BakerSouthwest Airlines' first-quarter operating revenue declined 17.8 percent year over year to $4.2 billion, and executives expect revenue will be down in... KEEP READING
Kalibri Labs: U.S. Hotel Demand Down 43 Percent in March, Group and GDS Booking Shares DeclineBy Donna M. AiroldiTotal U.S. hotel bookings in March declined 43 percent year over year, according to Kalibri Labs. The share of hotel bookings made in March via group... KEEP READING
Airbnb, RXR Realty Rockefeller Center Deal Called OffBy Donna M. AiroldiOne year after Airbnb and RXR Realty announced a partnership to develop 200 units on 10 floors at 75 Rockefeller Plaza in Manhattan into luxury... KEEP READING
Apartment-Style Rental Startup Frontdesk Secures $6.8M in Series A FundingBy Donna M. AiroldiShort-term apartment-style accommodation company Frontdesk has secured $6.8 million in Series A funding, which is a combination of debt and equity, the... KEEP READING
MPI Postpones World Education Congress to NovemberBy Donna M. AiroldiEnding its hopes it still could stage its annual World Education Congress in person as originally planned from June 6-9 in Grapevine, Texas, Meeting... KEEP READING
JetBlue to Require Passengers to Wear Face CoveringsBy Michael B. BakerOn May 4, JetBlue will require all passengers to wear a mask or face covering during check-in, boarding, on their flight and when deplaning. ... KEEP READING
Hilton Unveils New Cleaning Program, PartnershipsBy Donna M. AiroldiAmid new cleaning protocols recently announced by Airbnb and other hotel companies, Hilton Worldwide on Monday announced a collaboration with Reckitt... KEEP READING
"And Just Like That, Travel Is Gone"By Travel Technology Innovator Johnny ThorsenI am strong supporter of the travel industry and personally ready to travel almost anywhere, but I cannot see how our beloved (and sometimes hated)... KEEP READING
United Sets Mask Requirement for Flight AttendantsBy Michael B. BakerUnited Airlines is requiring flight attendants to wear facemasks while on duty and is recommending that customers do the same while traveling. ... KEEP READING
OAG: Global Airline Capacity Up Slightly This WeekBy Michael B. BakerScheduled global airline capacity this week is up 2 percent compared with last week, the first week-over-week increase in more than two months,... KEEP READING
Airbnb Launches Enhanced Cleaning Protocols, Waiting Periods Between RentalsBy Donna M. AiroldiFollowing in the footsteps of major hotel companies, Airbnb has launched a new program, dubbed the Enhanced Cleaning Initiative, which aims to provide... KEEP READING
Lufthansa Expects Cash Shortage Within WeeksBy Molly DysonThe Lufthansa Group has released preliminary Q1 results, revealing the impact of the coronavirus has led to a 47 percent drop in revenues in March. The... KEEP READING
Amex Q1 Commercial Card T&E Spending Down, Q2 Plummet AheadBy Adam PerrottaGlobal first-quarter travel and entertainment spending volume on American Express corporate cards plummeted 21 percent year over year, the company said... KEEP READING
Delta Waives SkyBonus Requirements for 2020By Michael B. BakerDelta Air Lines is waiving 2020 minimums for its SkyBonus accounts, the carrier announced.... KEEP READING
I-Meet: Most Planners Anticipate Holding Meetings by SeptemberBy Donna M. AiroldiAbout 54 percent of member planners surveyed this month by meeting planner network i-Meet believe they will be ready to resume operating face-to-face... KEEP READING
China's Domestic Business Travel Slowly Waking UpBy Dawit HabtemariamBusiness travel slowly is recovering in China under tight government control and mostly at a domestic level. The country's strategy, which will attempt... KEEP READING
STR: Q1 and Weekly U.S. Hotel Metrics Continue Downward TrajectoryBy Donna M. AiroldiThe coronavirus outbreak continues to spell negative results for the U.S. hotel industry. First-quarter reports were down for all three key performance... KEEP READING
Duetto: U.S. Hotel Booking Rate Decline Eases in Late Summer, For NowBy Donna M. AiroldiNew U.S. hotel bookings for the second quarter of 2020 are down significantly year over year but begin to lift the latter half of the third quarter,... KEEP READING
Covid-19 Crisis Ends Seven-Year Quarterly Profit Streak for DeltaBy Michael B. BakerDelta Air Lines reported a loss of $534 million for the first quarter, the carrier's first quarterly loss since 2012.... KEEP READING
Accor Q1 RevPAR, Revenue DownBy Donna M. AiroldiAccor's first-quarter 2020 revenue per available room fell 25.4 percent year over year on a like-for-like basis, according to the company, which... KEEP READING
CBP Extends Trusted Traveler Enrollment SuspensionBy Michael B. BakerU.S. Customs and Border Protection is extending its closure of Trusted Traveler Program enrollment centers to June 1.... KEEP READING
Oyo Rooms in India Cuts Employee Salaries Through July, Offers LeaveBy Donna M. AiroldiTwo weeks after it placed employees in the U.S. and around the globe on furlough but stated it would not do so for employees in India during the... KEEP READING
Farelogix Enables Social Distancing Policies Via Merchandizing ToolBy Michael B. BakerFarelogix is using its FLX Merchandise offer engine to help airlines enact social distancing policies in seat selection, according to the airline... KEEP READING
Hyatt Preliminary Q1 Results Show March RevPAR Drop of 67 PercentBy Donna M. AiroldiMirroring Marriott International's and Hilton Worldwide's preliminary first-quarter results, Hyatt Hotels Corp. expects systemwide March revenue per... KEEP READING
Air Canada to Suspend All Service to U.S. Starting Next WeekBy Michael B. BakerAir Canada will suspend all service to the United States after April 26, following an agreement between the U.S. and Canadian governments to extend... KEEP READING
Marriott Launches Cleanliness Council, Hotel Cos. Update Sanitization ProtocolsBy Donna M. AiroldiThe coronavirus outbreak has brought hotel cleanliness to a new, heightened level of attention, and hotel companies are responding with enhanced... KEEP READING
STR: March U.S. Hotel Occupancy, RevPAR Nosedive As ExpectedBy Donna M. AiroldiAs anticipated based on the month's weekly reports, U.S. hotel performance took a sharp year-over-year dive in March, the first month that state and... KEEP READING
Beyond the Pause: Preparing for Corporate Travel Post-Covid-19By Festive Road managing partner Caroline StrachanWhen faced with the highly complex impacts that the Covid-19 situation brings, travel managers should think of their approach in terms of a... KEEP READING
Delta CFO Reverses Plan to RetireBy Michael B. BakerDelta Air Lines CFO Paul Jacobson has scrapped his retirement plans to help the carrier manage through the Covid-19 crisis, CEO Ed Bastian said in a... KEEP READING
OAG: Global Weekly Air Capacity Drops Below 30 Million SeatsBy Michael B. BakerAirlines over the past week removed about 2.5 million scheduled seats globally, putting the bottom of capacity cuts in sight even with more cuts slated,... KEEP READING
Apartment-Style Rental Co. Stay Alfred Suspends OperationsBy Donna M. AiroldiStay Alfred, an early entrant into the short-term, apartment-style rental arena, has suspended operations.... KEEP READING
Travel Leaders Network: Most Members Strike Out on PPP LoansBy Adam PerrottaWhile some travel agencies have been able to tap into small business loans offered under the U.S. federal coronavirus relief package, many... KEEP READING
Hotel Cos. Ease Loyalty Program Status, Point Expiration PoliciesBy Donna M. AiroldiMuch as hotel companies have implemented extended cancellation and change policies in response to the coronavirus outbreak, many also have altered their... KEEP READING
Latam Extends Capacity Cuts Through MayBy Michael B. BakerLatam Airlines Group will keep its operations reduced by 95 percent throughout May, the carrier announced.... KEEP READING
CBRE: 2020 U.S. Hotel RevPAR Decline, Occupancy Worst Since 1930sBy Donna M. AiroldiCBRE Hotels Research now expects 2020 U.S. industrywide hotel revenue per available room to decline 46 percent year over year, with a second-quarter... KEEP READING
Facebook Cancels Physical Meetings of 50-Plus Attendees Through June 2021By Donna M. AiroldiWhile many companies have canceled or postponed physical meetings scheduled for the second and third quarters of 2020 due to the coronavirus outbreak... KEEP READING
United Promises Leniency in Corporate Contract TermsBy Michael B. BakerUnited Airlines is giving corporate customers a pass on contract performance terms for this year, SVP of worldwide sales Jake Cefolia said in a letter... KEEP READING
Hilton Preliminary Q1 Results Show March RevPAR Down at Least 56 PercentBy Donna M. AiroldiHilton Worldwide currently estimates its systemwide first-quarter comparable revenue per available room to have declined between 22 percent and 24... KEEP READING
TravelBank Adds Work-From-Home Expense Tool, Subscription PricingBy Adam PerrottaWith millions of employees working from home amid Covid-19-induced office closures, TravelBank has added a new feature to its expense management system... KEEP READING
Delta, American, United Allow Free Name Changes on Corporate TicketsBy Michael B. BakerDelta Air Lines and American Airlines each have introduced free name change policies for corporate customers. ... KEEP READING
MPI Holding Firm to In-Person World Education Congress in Early JuneBy Donna M. Airoldi & Chris DavisWith essentially all meetings and events canceled or postponed for the second quarter due to the coronavirus outbreak and government travel and... KEEP READING
Emirates Plans Rollout of Rapid Covid-19 TestingBy Michael B. BakerEmirates has begun testing an onsite rapid Covid-19 testing process for passengers that it plans to scale up in the future. ... KEEP READING
United Again Cuts Capacity, Braces for No Demand Rebound Until 2021By Michael B. BakerUnited Airlines is cutting about 90 percent of its planned capacity in May and expects to announce in the coming weeks a similar level of reduction for... KEEP READING
Some Companies Heighten VAT Reclaim Efforts to Shore Up Balance SheetsBy Dawit HabtemariamTo strengthen their balance sheets sooner rather than later amid the coronavirus-caused economic downturn, some companies for the first time are... KEEP READING
Lufthansa to Decommission A340-600 FleetBy Michael B. BakerLufthansa will decommission its entire Airbus A340-600 fleet over the next two to three months. ... KEEP READING
National, Enterprise Extend Elite Status Into 2022By Michael B. BakerNational Car Rental's Emerald Club and Enterprise Rent-A-Car's Enterprise Plus loyalty programs each are extending elite status for members by a year.... KEEP READING
MeetingsBooker.com Adds Ability for Hotels to Sell Rooms as WorkspacesBy Donna M. AiroldiWith hotel occupancies at or near record lows because of the ongoing coronavirus outbreak and government-imposed travel restrictions, properties are... KEEP READING
STR: Another New Record for U.S. Hotel Weekly RevPAR DeclineBy Donna M. AiroldiThe three key U.S. hotel performance indicators for the week ending April 11 dropped at even steeper year-over-year rates than in recent weeks,... KEEP READING
Airbnb Raises Another $1B, One Week After Last RoundBy Donna M. AiroldiJust one week after raising $1 billion in debt and equity securities, Airbnb secured another $1 billion on Tuesday in a term loan from institutional... KEEP READING
U.S. Airlines Reach Agreements for Federal Stimulus AidBy Michael B. BakerU.S. carriers have reached agreements for aid they will receive under the federal government's Covid-19 relief stimulus package, approved last month.... KEEP READING
Singapore Airlines Sweetens Voucher Offer with BonusesBy Michael B. BakerSingapore Airlines is incentivizing travelers to opt for credit for canceled tickets rather than refunds by offering a bonus on flight credits, based on... KEEP READING
Delta Extends Change Fee Waiver, Social Distancing Policies Through JuneBy Michael B. BakerDelta Air Lines has extended its change fee waiver by one month, now applying to travel through the end of June.... KEEP READING
As RevPAR Plummets, Marriott Anticipates More Hotel ClosuresBy Donna M. AiroldiMarriott International expects March worldwide revenue per available room to have decreased 60 percent year over year due to the coronavirus outbreak,... KEEP READING
Delta Changes Boarding Process to Maximize Space Between PassengersBy Michael B. BakerDelta Air Lines has altered its boarding process to minimize the need for travelers to pass one another when getting to their seats.... KEEP READING
OAG: Airline Capacity Cuts Slowed, But Recovery Start At Least a Month AwayBy Michael B. BakerThe global airline industry's capacity cuts might be nearing the bottom, with week-over-week reductions over the past week reaching their lowest level... KEEP READING
American Airlines Extends Elite Status Into 2022By Michael B. BakerAmerican Airlines is extending current AAdvantage elite status for its members through Jan. 31, 2022.... KEEP READING
Buyers Grapple With Cascade of Unused Air TicketsBy Michael B. Baker & Dawit HabtemariamMany corporate travel programs will emerge from the Covid-19 crisis with millions of dollars' worth of airline vouchers or refunds, which will require... KEEP READING
Meetings Mavens: Cancellations & PostponementsThese are unprecedented times for meetings due to the Covid-19 outbreak. For the week ending March 21, group occupancy at U.S. hotels was at less than... KEEP READING
Amtrak to Receive $1B from CARES ActBy Michael B. BakerAmtrak will receive more than $1 billion under the Coronavirus Aid, Relief and Economic Security Act to offset revenue losses and maintain networks,... KEEP READING
AHLA Lobbies Congress, Administration for Additional ReliefBy Donna M. AiroldiDespite provisions for hotels in the CARES Act stimulus package, the American Hotel & Lodging Association this week sent letters to U.S. congressional... KEEP READING
Oyo to Furlough Employees in U.S., Elsewhere Outside IndiaBy Donna M. AiroldiIndia-based hotel company Oyo Rooms announced Wednesday that because of a drop in revenue of up to 60 percent due to the coronavirus pandemic, the... KEEP READING
Delta Changes Seating Policies to Practice Social DistancingBy Michael B. BakerNext week, Delta Air Lines will begin blocking middle seats and cutting back on the number of passengers per flight to abide by social distancing... KEEP READING
STR: Another Record Drop for U.S. Weekly RevPARBy Donna M. AiroldiAs the coronavirus pandemic continues to spread throughout the U.S., the country's hotel demand remains in a freefall, with massive declines in the... KEEP READING
Southwest Halves June ScheduleBy Michael B. BakerSouthwest Airlines will reduce capacity 50 percent from June 6 through June 27, operating about 2,000 flights per day during that period.... KEEP READING
JetBlue Consolidates Service in Major Metro RegionsBy Michael B. BakerJetBlue is consolidating operations in five major U.S. markets for eight weeks beginning April 15, coinciding with its plans to cut April capacity 80... KEEP READING
Ground Transportation, Overlooked but Essential, Needs More ReliefBy DK Consulting CEO David KilduffThere's a lot of talk about bailing out the airlines, which have been quite profitable since 2008. But let's talk about what's getting overlooked... KEEP READING
For Travel Rebound, Let's Reverse the Self-Fulfilling ProphecyBy Options Travel EVP of strategy Mark WaltonAs we are in the midst of the pandemic, what I've heard from numerous—not all—travel industry colleagues is that the road to recovery in the travel... KEEP READING
GBTA Moves Annual Convention to NovemberBy Dawit HabtemariamThe Global Business Travel Association due to Covid-19 outbreak has moved its annual convention to Nov. 7-11, 2020, in Denver, the first such... KEEP READING
Alaska Extends Loyalty Program Status Through 2021By Michael B. BakerAlaska Airlines is extending current Mileage Plan status levels through Dec. 31, 2021, the carrier announced on Tuesday.... KEEP READING
United to Reduce California ServiceBy Michael B. BakerThis weekend, United Airlines will temporarily suspend some of its service out of California.... KEEP READING
ATPCO Introduces 'Reassurance' Attribute for AirlinesBy Michael B. BakerATPCO has developed a new "reassurance" metric to provide information on safety and flexibility at booking during the Covid-19 pandemic.... KEEP READING
Lufthansa Group To Reduce Fleet SizeBy Michael B. BakerThe Lufthansa Group has developed a restructuring plan to prepare for a long-term dip in demand and decrease its fleet size. ... KEEP READING
Hotels Continue Easing Cancellation PoliciesBy Donna M. AiroldiWith the Covid-19 outbreak still growing, hotel companies continue to extend the dates for their relaxed cancellation and change policies. ... KEEP READING
Airlines Make Deep Cuts to New York Area CapacityBy Michael B. BakerCarriers are making large cuts in service to the New York area as the region grapples with the largest Covid-19 outbreak within the United States.... KEEP READING
ARC: Weekly Air Sales By U.S. Corp. Travel Agencies Again PlummetBy Dawit HabtemariamTotal air tickets sold in the week ending April 5 by U.S.-based travel agencies with at least 70 percent self-reported corporate and government business... KEEP READING
OAG: Upcoming U.S. Capacity Cuts Could Mark 'Bottom of a Very Bumpy Road'By Michael B. BakerAirlines cut 11.1 million seats in capacity over the past week, including a cut in U.S. capacity of nearly a third over that period, according to OAG... KEEP READING
Covid-19 Strafes Airlines, Shreds Travel ApprovalsBy Chris DavisThe extreme effect on business travel of the coronavirus pandemic, and its disastrous implications for the airline and hotel industries, was illustrated... KEEP READING
Delta, United Extend Earned Frequent-Flyer StatusBy Michael B. BakerDelta Air Lines and United Airlines each are extending loyalty program status through the end of next year, the carriers announced.... KEEP READING
U.S. DOT: Carriers Must Offer Refunds for Canceled or Significantly Delayed FlightsBy Michael B. BakerThe U.S. Department of Transportation on Friday issued an enforcement notice to airlines, saying they are required to provide refunds, not vouchers for... KEEP READING
Emirates to Resume Limited Passenger Service April 6By Michael B. BakerNext week, Emirates will restart some passenger service to Europe for outbound travel from Dubai only.... KEEP READING
Covid-19: Early Lessons from the FieldBy GoldSpring Consulting Partner Will TateDuring the past week, GoldSpring facilitated a series of buyer discussions. More than 100 buyers shared their current challenges, along with solutions... KEEP READING
American Extends Suspensions Into the SummerBy Michael B. BakerAmerican Airlines has extended its capacity cuts into the summer, suspending more than 60 percent of its international capacity for the peak summer... KEEP READING
Accor Reduces Staff, Closes Hotels, Creates Support FundBy Donna M. AiroldiIn response to the effects of Covid-19, Paris-based Accor currently has closed more than half of its Accor-branded hotels worldwide, with that number... KEEP READING
Hotel Review Platform TrustYou Introduces Travel Health IndexBy Donna M. AiroldiHotel review solution TrustYou has launched its Travel Health Index in order to benchmark hotel review activity by country during the Covid-19 crisis.... KEEP READING
IAG Deepens Capacity Cuts, Reaches Furlough Agreement with UnionsBy Michael B. BakerInternational Airlines Group is cutting capacity 90 percent in April and May, a more aggressive plan than the 75 percent cut for the two months... KEEP READING
Latam Issues 95 Percent Capacity Cut for AprilBy Michael B. BakerLatam Airlines Group is cutting 95 percent of its operations for April, including most international flights... KEEP READING
STR: Corp. Travel, Meetings Boost Hotel Occupancy Recovery in ChinaBy Donna M. AiroldiChina was the first country affected by Covid-19, with initial reports of the coronavirus published in late December and significant spread in January,... KEEP READING
STR: U.S. Hotel Occupancy Reaches 'Unprecedented Lows'By Donna M. AiroldiThe U.S. hotel industry again reported year-over-year double-digit percentage declines in its three key performance indicators for the week ending March... KEEP READING
Airbnb Extends Cancellation Policy, Will Pay Hosts $250MBy Donna M. AiroldiApartment-style accommodation provider Airbnb posted on its website this week a letter sent to hosts that extends through May 31 the time for which... KEEP READING
Trump Seeks to Loosen Limits on Corporate Meal Tax DeductionsBy Adam PerrottaIn a bid to help the U.S. restaurant industry, which has been hit hard by closures and reduced demand stemming from the Covid-19 outbreak, President... KEEP READING
Amid Layoffs, TripActions CEO Pushes R&DBy Adam PerrottaAfter laying off nearly 300 employees in the wake of the Covid-19 pandemic reducing business travel to essentially zero, TripActions CEO Ariel Cohen... KEEP READING
Air Canada Slashes Q2 Capacity and Prepares for Temporary LayoffsBy Michael B. BakerAir Canada is cutting second-quarter capacity by up to 90 percent and is temporarily laying off more than 16,000 employees, the carrier announced.... KEEP READING
IATA Projects Airline Industry Q2 Loss of $39 BillionBy Michael B. BakerAirlines globally stand to lose $39 billion in the second quarter, which ends June 30, and could burn through $61 billion in cash reserves, according to... KEEP READING
EU Adopts Slot Suspension Through Oct. 24By Michael B. BakerThe European Union's Council has adopted a suspension of airport slot rules through Oct. 24, freeing airlines from the requirement to risk losing slots... KEEP READING
Airline Industry Sets Weekly Record for Capacity Cuts as U.S. Carriers Consider Temporary ConsolidationBy Michael B. BakerThe global airline industry reduced capacity by 20 million seats over the past week, its largest single weekly capacity cut in recorded history,... KEEP READING
STR, Tourism Economics: 2020 U.S. Hotel RevPAR to Drop 50.6 PercentBy Donna M. AiroldiThe U.S. hotel industry is projected to report a 50.6 percent year-over-year decline in revenue per available room in 2020 due to the impacts from... KEEP READING
Shep Launches Free Pop-Up Alert ServiceBy Adam PerrottaCorporate travel browser extension Shep is offering a free service that enables travel managers to deliver alerts and notifications to employees.... KEEP READING
South African Airways Suspends Commercial OperationsBy Michael B. BakerSouth African Airways has suspended commercial operations at its offices around the world until April 16.... KEEP READING
Travel & Hospitality Groups Say More Aid Required to Rescue IndustryBy Elizabeth WestAfter the U.S. House of Representatives approved the Coronavirus Aid, Relief and Economic Security Act on Friday, President Trump signed it into law.... KEEP READING
U.S. Relief Package Should Keep Airlines Flying, Though Stipulations Remain UnclearBy Michael B. BakerWhile details are murky of what the $2 trillion U.S. Covid-19 relief stimulus package will mean for airlines in the long term, airline executives and... KEEP READING
American Airlines Slashes Domestic Capacity Plans for April and MayBy Michael B. BakerAmerican Airlines has cut 60 percent of its total capacity for April and plans to cut as much as 80 percent of its capacity in May, the carrier... KEEP READING
Covid-19 and Corporate Travel: Taking Action for What Comes NextBy Traxo chief commercial officer Cara WhitehillBy now most companies are settling in for this unprecedented new reality in the corporate travel world, having made arrangements to get traveling... KEEP READING
Hilton to Furlough Employees, Reduce SalariesBy Donna M. AiroldiFollowing similar steps taken by Marriott International and Hyatt Hotels Corp., Hilton Worldwide announced Thursday that effective April 4, many of its... KEEP READING
Tripbam Makes List of Closed Hotels Available to IndustryBy Donna M. AiroldiReshopping tool Tripbam has created a report of closed hotels due to the coronavirus and is making it available to the business travel community, the... KEEP READING
Demand Drop Hits Car Rental IndustryBy Michael B. BakerCar rental suppliers are reporting a sharp drop in bookings in the months ahead, though most are continuing operations amid the Covid-19 outbreak.... KEEP READING
Alaska Airlines Cuts 70 Percent of Flights Through MayBy Michael B. BakerAlaska Airlines is reducing its schedule for April and May by 70 percent as it sees demand down more than 80 percent amid the Covid-19 outbreak.... KEEP READING
Senate's Coronavirus Relief Package Draws Some Industry PraiseBy Chris Davis & Donna M. AiroldiDetails on the effect on the business travel industry of a proposed $2 trillion relief package passed by U.S. Senate late Wednesday night weren't fully... KEEP READING
AHLA to List Hotels Available to Health RespondersBy Donna M. AiroldiThe American Hotel and Lodging Association has launched a program to connect hotel properties with the health community looking for temporary housing... KEEP READING
STR: Weekly U.S. Hotel Results Continue to WorsenBy Donna M. AiroldiThe three key indicators for the U.S. hotel market for the week ending March 21 again all dropped by double-digit percentages compared with the week... KEEP READING
Layoffs Hit Multiple Apartment-Style Rental CompaniesBy Donna M. AiroldiLike traditional hotel companies like Marriott International and Hyatt Hotels Corp., the burgeoning apartment-style rental industry, typically backed by... KEEP READING
Sonesta Hotels Adds Flexible Group Cancellation Policy Due to Covid-19By Donna M. AiroldiSonesta International Hotels Corp. has introduced flexible cancellation policies for meetings and events due to the coronavirus outbreak, the company... KEEP READING
GBTA Advocacy Spikes in Crisis but Layoffs UnavoidableOn the heels of layoffs at the Association of Corporate Travel Executives, Global Business Travel Association chief operations officer and executive... KEEP READING
GBTA, IATA, Buyers Agree: Travel Has Come to a HaltBy Dawit HabtemariamAbout 96 percent of companies have canceled and/or suspended "all" or "most" international business travel regardless of location, due to the... KEEP READING
Hyatt to Furlough Workers, Aid in Finding Replacement WorkBy Donna M. AiroldiFollowing in the footsteps of Marriott International, Hilton Worldwide and other hospitality companies, Hyatt Hotels Corp. confirmed it will... KEEP READING
U.S. to Push Back Oct. 1 Real ID DeadlineBy Michael B. BakerThe U.S. Department of Homeland Security is pushing back the Oct. 1 deadline for Real ID requirements at airport security checkpoints, President Donald... KEEP READING
Southwest to Cut Capacity This WeekBy Michael B. BakerBeginning Friday, Southwest Airlines will cancel about 1,500 of its 4,000 daily flights until April 14, the carrier announced.... KEEP READING
ARC: Weekly Air Sales By U.S. Corp. Travel Agencies PlungeBy Dawit HabtemariamTotal air tickets sold in the week ending March 22 by U.S.-based travel agencies with at least 70 percent self-reported corporate and government... KEEP READING
ACTE Suspends Operations Through MayBy Dawit HabtemariamThe Association of Corporate Travel Executives has suspended its operations through May, according to a statement posted on the association's website... KEEP READING
Top U.S. Meetings Markets Occupancy Falloff was Quick, SharpBy Donna M. AiroldiMeetings occupancy in all U.S. meetings markets in March has been decimated because of the Covid-19 outbreak and government restrictions on group... KEEP READING
Etihad to Suspend Passenger Service for at Least Two WeeksBy Michael B. BakerEtihad Airways will suspend all passenger flights to and from Abu Dhabi after Wednesday, the carrier announced. ... KEEP READING
European Carriers Lead in Capacity Cuts as U.S. Carriers Face 'Tough Decisions'By Michael B. BakerAirlines last week globally cut 21 million seats, or 23 percent of capacity, even before the steep reductions planned by large U.S. carriers begin this... KEEP READING
Singapore Airlines to Ground Most of Its FleetBy Michael B. BakerSingapore Airlines is cutting 96 percent of planned capacity through the end of April as the carrier faces what it called "the greatest challenge [it]... KEEP READING
How Far Will U.S. Government Relief Reach to Save the Travel Industry?By Elizabeth West The Senate continued to negotiate a $1.8 trillion relief package as airlines, hotels, ground transportation and agencies line up for government... KEEP READING
Emirates to Ground All Passenger ServiceBy Michael B. BakerEmirates will suspend all passenger service by March 25, the carrier announced Sunday.... KEEP READING
United To Substantially Decrease Remaining International ServiceBy Michael B. BakerUnited Airlines over the next week will substantially decrease international operations, reducing its international schedule for April by 90 percent.... KEEP READING
European Commission: No Compensation for Coronavirus-Caused Flight CancellationsBy Dawit HabtemariamThe European Commission this week released a public guidance document indicating that airlines are not obligated to compensate passengers for flight... KEEP READING
American, United Extend Change Fee WaiverBy Michael B. BakerAmerican Airlines and United Airlines have extended change fee waivers on tickets purchased before March 1 to cover travel through May 31.... KEEP READING
Ground Transportation Suppliers Request Government Relief to Prevent 'Wipeout'By Michael B. BakerAs U.S. government leaders consider funding travel industry relief packages, ground transportation executives are imploring them not to be left out.... KEEP READING
Carriers Announce More Service SuspensionsBy Michael B. BakerCarriers around the world continue to slash capacity as they contend with increasing restrictions and little demand amid the Covid-19 outbreak.... KEEP READING
IHG Cutting Costs Amid Lowest Demand 'We've Ever Seen'By Donna M. AiroldiInterContinental Hotels Group is seeing the lowest demand it has ever experienced, due to the effects of Covid-19, the company reported in a Friday... KEEP READING
State Department to U.S. Citizens: Do Not Travel InternationallyBy Dawit HabtemariamThe U.S. State Department on Thursday issued a level 4 travel advisory—the highest level of warning—for all U.S. citizens, telling them to avoid... KEEP READING
ACTE Global Summit Postponed, No Plans For VirtualBy Dawit HabtemariamThe Association of Corporate Travel Executives has postponed the ACTE New York Global Summit due to the Covid-19 pandemic.... KEEP READING
USTA's Government Ask at $250 BillionBy Donna M. AiroldiThe U.S. Travel Association, along with a coalition of hotel associations and companies, requested $250 billion from the Trump administration during a... KEEP READING
American Airlines April Flight Reductions Now Total More Than 55,000By Michael B. BakerAmerican Airlines' domestic schedule reduction for April stands at 30 percent, with plans for deeper cuts in May, president Robert Isom said in a... KEEP READING
Tripbam Offers Hotel Booking and Cancellation Analysis To Gauge Covid-19 RecoveryBy Donna M. AiroldiHotel reshopping technology tool Tripbam has created a dashboard to show clients year-over-year in hotel cancellations, average daily rate and new... KEEP READING
United Extends Soon-to-Expire Corporate ContractsBy Michael B. BakerUnited Airlines automatically is extending contract expiration dates for all corporate accounts with contracts otherwise set to end within the next six... KEEP READING
American Airlines Alters F&B Service to Keep Some Lounges RunningBy Michael B. BakerAmerican Airlines continues to operate some of its lounges, though it has adapted its food and beverage service in them to prevent Covid-19 spread, SVP... KEEP READING
Marriott Pulls 2020 Guidance, Considers More Hotel ClosuresBy Donna M. AiroldiAfter confirming layoffs and hotel closures this week due to the spread of Covid-19, Marriott International has pulled the 2020 guidance it provided in... KEEP READING
STR: February U.S. Hotel Performance, Before Covid-19, Was PositiveBy Donna M. AiroldiIn the month before the beginning of the impact of Covid-19 on the U.S. hospitality industry, hotel performance had been positive, according to... KEEP READING
Etihad Adds Credit Program for RebookingsBy Michael B. BakerEtihad Airways has introduced a credit program to ease cancellations and rebookings.... KEEP READING
Covid-19: Assessing the CatastropheBy Elizabeth WestThe novel coronavirus has devastated business travel around the world. There are imperfect clues about where the industry is in the downcycle or how... KEEP READING
Delta Deepens Capacity Cuts as Southwest Announces Planned ReductionsBy Michael B. BakerDelta Air Lines has cut total capacity by 70 percent "until demand starts to recover," CEO Ed Bastian said in a letter to employees on Wednesday.... KEEP READING
U.S. CBP Suspends Trusted Traveler EnrollmentBy Michael B. BakerU.S. Customs and Border Protection has suspended enrollment for Trusted Traveler programs until at least May 1. ... KEEP READING
Hotels Again Update Cancellation Policies, Including Some for MeetingsBy Donna M. AiroldiAs Covid-19 cases continue to rise throughout the world, hotel companies now are updating their cancellation policies on a regular basis.... KEEP READING
ARC: February Travel Agency Air Ticket Sales PlummetBy Dawit HabtemariamIn February, the total consolidated value of tickets sold by U.S.-based travel agencies fell $1 billion year over year to $7.2 billion, representing a... KEEP READING
STR: Coronavirus, Meeting Restrictions Batter U.S. Hotel Occupancy, RevPARBy Donna M. AiroldiThe continued spread of Covid-19 across the United States coupled with increasing travel and meeting restrictions by government agencies is severely... KEEP READING
Crisis Management During Tough TimesBy Bizly chief strategy officer Kevin IwamotoThe Covid-19 pandemic has created a global panic and reaction which should be a wake-up call and reminder that crisis management advance planning and... KEEP READING
JetBlue, United Again Slash CapacityBy Michael B. BakerUnited Airlines and JetBlue each have deepened their service cuts amid plummeting demand.... KEEP READING
Choice Hotels Pulls Q1, Full-Year 2020 GuidanceBy Donna M. AiroldiShortly after Wyndham Hotels & Resorts pulled its 2020 guidance Tuesday, Choice Hotels followed suit. ... KEEP READING
Industry Pushes Trump for Relief Amid Rapidly Mounting Losses, LayoffsBy Donna M. AiroldiSenior executives from several hotel companies and travel associations met Tuesday afternoon at the White House with President Donald Trump and other... KEEP READING
Wyndham Pulls Full-Year 2020 GuidanceBy Donna M. AiroldiWyndham Hotels & Resorts is the latest hotel company to pull its full-year 2020 guidance due to the evolving impact of the coronavirus pandemic on the... KEEP READING
Alitalia Rescue Included in Government Relief PackageBy Michael B. BakerItalian Premier Giuseppe Conte's €25 billion relief package for the country's Covid-19 crisis included funding to preserve and renationalize... KEEP READING
Marriott Puts Thousands on Furlough, Plans to Close HotelsBy Donna M. AiroldiMarriott International is beginning to furlough tens of thousands of employees as it plans to increase its hotel closings around the world in light of... KEEP READING
Amtrak Reduces ServiceBy Michael B. BakerAmtrak has cut Northeast Corridor service between Boston, New York and Washington, D.C., to about 40 percent of its normal weekday schedule, the rail... KEEP READING
CAPA: Most Airlines Face Bankruptcy Within Less than Two MonthsBy Michael B. BakerMost global airlines will be bankrupt by the end of May, and the global aviation industry will face "catastrophe" without "coordinated government and... KEEP READING
CDC Recommends No Meetings of 50-Plus Attendees for Eight WeeksBy Donna M. AiroldiThe U.S. Centers for Disease Control and Prevention has updated its guidance for "large events and mass gatherings" in light of the coronavirus outbreak... KEEP READING
Marriott, Hyatt Revise Global Cancellation, Reward Points Expiration PoliciesBy Donna M. AiroldiMarriott International and Hyatt Hotels Corp. each have revised its cancellation policies to cover global reservations as a result of the ongoing... KEEP READING
American Airlines to Suspend Most Long-Haul Routes as of MondayBy Michael B. BakerAmerican Airlines will cut international capacity by 75 percent beginning Monday through May 6, including almost all service to Europe and Asia, due to... KEEP READING
U.S. Extends Inbound European Visitor Travel Ban To U.K., IrelandBy Chris DavisThe Trump administration has extended its ban on European travelers to visitors from the United Kingdom and Ireland, Vice President Mike Pence confirmed... KEEP READING
Delta to Cut Capacity 40 Percent, Suspend Service to Continental EuropeBy Chris DavisDelta Air Lines will suspend for at least the next 30 days flights to continental Europe and reduce overall capacity "in the next few months" by 40... KEEP READING
EC Suspends Slot Requirements Until JuneBy Michael B. BakerThe European Commission has suspended its airport slot requirement until June.... KEEP READING
Carriers Cap Transatlantic Fares, Adjust SchedulesBy Michael B. BakerU.S. carriers are capping fares for flights to the U.S. from Europe as they adjust schedules in the wake of the Trump administration's ban on non-U.S.... KEEP READING
IHG Extends Cancellation Waiver Globally, Other Hotel Chains Update PoliciesBy Donna M. AiroldiInterContinental Hotels Group is waiving cancellation fees for existing and new bookings at all IHG hotels globally for stays through April 30, 2020,... KEEP READING
ACTE Considering Alternatives to Hosting Global Conference in NYCBy Donna M. AiroldiThe Association of Corporate Travel Executives is exploring contingency options for its Global Summit, scheduled for April 26-28 in New York City, as a... KEEP READING
Aventri Partners For Digital Events In Wake of CoronavirusBy Donna M. AiroldiEvent management software company Aventri has partnered with three digital event solution providers as a result of customer demand and the effect of the... KEEP READING
U.S. Ban on EU Travelers Makes Outlook Grim for AirlinesBy Michael B. BakerThe Trump administration's month-long travel ban on European visitors significantly has worsened the prognosis for survival of major global airlines... KEEP READING
FairFly Adds Module for Managing Covid-19 RisksBy Michael B. BakerThe FairFly travel data platform has added a free module to help travel buyers manage against disruptions and safety concerns related to Covid-19.... KEEP READING
U.S. to Suspend Travel from EU's Schengen Area for 30 DaysBy Chris DavisPresident Donald Trump in an address Wednesday night announced that the U.S. would suspend "all travel from Europe to the United States for the next 30... KEEP READING
India Suspends Visas for a MonthBy Michael B. BakerIndia is suspending visas for entry into the country as of noon GMT on Friday until April 15, the Ministry of Health announced.... KEEP READING
FAA Relaxes Slot Use Requirements Through MayBy Michael B. BakerThe U.S. Federal Aviation Administration is waiving minimum slot-use requirements at U.S. airports, giving carriers more leeway to cancel flights as... KEEP READING
GBTA Survey: Sharp Increase in International Business Travel SuspensionsBy Dawit HabtemariamCorporate suspensions or cancellations especially of international business travel in the past two weeks have increased sharply due to the coronavirus... KEEP READING
Chatham Lodging Trust Pulls First-Quarter, 2020 GuidanceBy Donna M. AiroldiPulling first-quarter and 2020 guidance due to the effects of the coronavirus outbreak on the travel industry could become a trend for hotel companies... KEEP READING
U.S. Carriers Further Cut Domestic Capacity Amid Covid-19 FearsBy Michael B. BakerUnited Airlines is deepening its planned domestic capacity cuts as Delta Air Lines and American Airlines on Tuesday each announced its own capacity... KEEP READING
Airlines Continue to Manage Against Covid-19 FalloutBy Michael B. BakerAirlines are continuing to adjust policies and schedules amid cratering demand as Covid-19 outbreak fears intensify. ... KEEP READING
Hotels Again Modify Cancellation Polices, Loyalty Programs Amid OutbreakBy Donna M. AiroldiWith more destinations throughout the world declaring states of emergency due to the coronavirus' spread, several hotel companies have further eased... KEEP READING
Concur Fusion Goes Virtual, ACTE NYC Conference 'Proceeding as Planned'By Dawit HabtemariamSAP will host Concur Fusion, its signature travel and expense customer conference, as a virtual conference for the first time. The Association of... KEEP READING
Button Up Your OBT as Coronavirus Bears DownBy Serko CEO Darrin GraftonThe global spread of the coronavirus has underscored the responsibility of travel managers to ensure the health and well-being of traveling employees.... KEEP READING
Fresh Fears for U.K.'s Flybe over CoronavirusBy Molly DysonU.K. carrier Flybe has reportedly said it can only survive until the end of this month without extra financing thanks to a slump in bookings due to the... KEEP READING
IATA: Coronavirus Outbreak Bashed January Global Air Travel DemandBy Dawit HabtemariamGlobal air passenger demand in January rose 2.4 percent year over year, the slowest growth rate since April 2010, according to the International Air... KEEP READING
Coronavirus Concerns Scuttle Concur FusionBy Elizabeth WestSAP has pulled back all planned events for March 2020 over public health concerns surrounding the global spread of Covid-19, including its signature... KEEP READING
Hyatt Pulls 2020 Guidance Due to COVID-19 EffectsBy Donna M. AiroldiHyatt Hotels Corp. has withdrawn its previously announced 2020 outlook due to the effect of the coronavirus outbreak, the company announced. A statement... KEEP READING
Airlines Ask Regulators for Slot Rule Leniency During Coronavirus OutbreakBy Michael B. BakerThe International Air Transport Association is asking aviation regulators around the world to suspend airport slot requirements as cancellations related... KEEP READING
IAG Reports Strong Q4 as Coronavirus-Related Cancellations IncreaseBy Michael B. BakerInternational Airlines Group's fourth-quarter passenger revenue increased 4.1 percent year over year to €5.4 billion, as CEO Willie Walsh said the... KEEP READING
United Suspends Some U.S.-Tokyo Service on Coronavirus FearsBy Chris DavisUnited Airlines will suspend service between Tokyo's Narita International Airport and some U.S. hubs for several weeks due to the coronavirus outbreak,... KEEP READING
Switzerland Bans Large Events Over Coronavirus FearsBy Adam PerrottaSwitzerland's government on Friday banned all public and private events involving more than 1,000 people in a bid to stem the spread of the coronavirus.... KEEP READING
Coronavirus Continues to Infect Business Travel, Meetings BizBy Elizabeth West & Chris DavisAs the novel coronavirus outbreak further grips China, the vast majority of transient business travel between China and the United States has been... KEEP READING
Coronavirus Hitting Business Travel Far Beyond ChinaBy Elizabeth WestThe largest business travel market in the world is becoming increasingly isolated as companies like Alphabet, Apple, Facebook and LG suspend operations... KEEP READING
More Airlines Cut China Service Amid Coronavirus OutbreakBy Michael B. BakerSeveral airlines have reduced service to China as health officials there grapple with the coronavirus outbreak.... KEEP READING
Coronavirus Prompts United to Temporarily Reduce China Flight ScheduleBy Michael B. BakerUnited Airlines has suspended some flights to Beijing, Shanghai and Hong Kong next week, citing "significant decline in demand for travel to China" amid... KEEP READING