Upcoming Webinar

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The Future of Mobility Management: Guiding Travelers on the GroundWed, Dec. 2, at 11:00 AM ETRegister Now!

Mobility Management is an emerging area for corporations, governments and suppliers. While companies need to develop long-term strategies to navigate the changes, some are implementing short-term changes as business travel resumes post-pandemic to address safety, reliability and value concerns.

In this 60-minute BTN Group thought-leadership webinar, hear about the future of mobility, “mobility on demand,” examples from European early adopters, and ways that corporations and suppliers are adapting transportation strategies post-Covid.

Key Takeaways

  • Defining Transportation Mobility Management and Mobility on demand
  • What early adopters are doing in this space and why
  • Steps travel and fleet management, HR and procurement should consider


Speakers

Adam Cohen, Senior Research Manager, Transportation Sustainability Research Center, UC-Berkeley
David McNeill, AVP Global Corporate Sales, EMEA & APAC, Enterprise Holdings
David Smith, Travel and Relocation Manager, Amdocs
Rob Connors, Vice President of Business Development, Enterprise Holdings
Moderator: Mary Ann McNulty, Executive Director, Content Solutions, The BTN Group

Sponsored by

enterprisenational
Join Global Guardian CEO Dale Buckner as he shares insights on the year ahead and the state of global affairs beyond COVID-19. In this “30 Minutes With …” webinar format, HospitalityLawyer.com founder Stephen Barth will query Buckner about risks and security challenges, duty of care program enhancements and more. Ask your own questions during our live Q&A.
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BTN's State of the Industry Report: Managing Travel Beyond Covid-19Mon, Nov 23 at 12pm ET / 9am PTWatch Now
The novel coronavirus has decimated the travel industry. Pockets of recovery in a handful of Asia-Pacific countries show that stopping the virus will bring economic relief, regenerate business and restart business travel. When that happens, travel managers told BTN they will return to a different program landscape. One that takes into account issues that, prior to the Covid-19 pandemic, may have registered only on the fringes. But our world has changed, and travel management may need to change with it. The Covid-19 crisis has inflamed long-simmering geopolitical friction; laid bare diversity, equity and human rights issues; and underscored the effects of travel on climate change even as it largely suspended that activity. Business travelers be required to justify travel at a more granular levels and technology options will continue to take a central role in bringing teams and customers together. BTN presents an expert panel along with State of the Industry data that will point the way to travel management's future.
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Unused Tickets: Let’s Debate SolutionsTues, Nov. 17 at 1:00 PM ET / 10 AM PTWatch Now

Expiration time is ticking on many unused tickets and travel managers need solutions. In this rapid-fire debate, three speakers will pitch their solutions using a unique “Pitch, Pulse, Panel” format. The audience will weigh in on the solutions and the panel will then recommend next steps to navigate this topic for travel managers who are undecided on the best approach.

Register now for this 45-minute BTN Group Pitch, Pulse, Panel webinar, sponsored by TripActions, as speakers propose centralized payment options, working with the TMC and negotiating with airlines as solutions to manage unused tickets.

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Planning for the New Normal: Business Travel in 2021Tues, Nov. 10 at 2:00 PM ET / 10 AM PTWatch Now

As we near the end of 2020, organizations are starting to look ahead to 2021 and plan their travel and expense programs. Given the uncertain pace of business recovery, being able to take all necessary precautions while also being prepared to take advantage of new opportunities as they arise will be paramount.

Join Deloitte’s Oren Geshuri in this BTN Group In the Know webinar, with content developed by TripActions.

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2021 Hotel RFPs: Options to ExploreWed, Oct. 21, at 1:00 PM ETWatch Now
While many aspects of 2021 business travel demand and supply remain unknown, the uncertainty is no reason for corporations to sit on the sidelines this transient hotel-request-for- proposals season. Buyers may not be able to guarantee volume, but they must be able to provide their travelers and executives with updated information concerning safety and security protocols, guidance on rates and insight on how they have optimized the hotel program.

What steps are strategic sourcing and travel managers taking to provide such assurances? Register now to hear our panel of leading practitioners explain their approaches, what they have found and the trends they expect to emerge next year. Our panel will provide their take on hot topics—from dynamic pricing and static rates to narrowing or growing hotel programs, health and safety questions to ask, to audits and rate loading. 
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30 Minutes With … TripActions' Customer Success ExecsTues, Oct 20 at 1pm ET / 10am PTWatch Now
With a constantly changing horizon of how COVID is impacting the travel industry, organizations have become more agile and creative than ever before. Listen as TripActions’ Senior Vice President of Global Customer Success Gary Luton and Senior Customer Success Manager Matt Mogle highlight the challenges, creative approaches and emerging best practices as thousands of customers and global customer success teams work to resume business travel safely and efficiently.
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The Beat Live Webinar SeriesRegister once to access all 4 webinarsWatch Now

Join The Beat editor-in-chief Jay Boehmer, as he hosts a series of webinars leading up to the 13th annual The Beat Live virtual event on December 10. Register once to access all 4 webinars.

Register here for The Beat Live’s four-part webinar series:

Monday, Oct. 26, 12 pm Eastern
Interview: CTM North America CEO Maureen Brady/ Travel and Transport CEO Kevin O'Malley

Australia-based Corporate Travel Management inked a blockbuster deal to acquire Travel and Transport to form the world's fifth-largest travel management company. Leaders from both companies join us for a live 45-minute discussion on their merger and next steps.

Monday, Nov. 9, 1 pm Eastern
Interview: American Express Global Business Travel CEO Paul Abbott

American Express Global Business Travel CEO Paul Abbott joins The Beat editor-in-chief Jay Boehmer for a 45-minute interview, as the world's largest travel management company navigates through and beyond a topsy-turvy 2020.

Monday, Nov. 16, 12 pm Eastern
The Post-Election Policy Landscape

This 60-minute panel discussion brings together representatives from various travel trade bodies to discuss the legislative, policy and advocacy landscape. Panelists to be announced.

Monday, Oct. 19, 12 pm Eastern (Replay On Demand)
Interview: Travelport CEO Greg Webb

Travelport CEO Greg Webb fields questions from The Beat editor-in-chief Jay Boehmer in a 45-minute live interview that will tackle the present and future of corporate travel distribution and the global distribution system operator's role in it.

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Picking Up the Check: The Latest in T&E, Payments & Corporate CardsWed, Oct. 14 at 1:00 PM ET / 10 AM PTWatch Now

Expenses are the least liked part of work travel, but modern technology is dramatically improving the experience for finance teams and road warriors. With the proliferation of payment solutions for businesses, how can finance, procurement and travel leaders ensure that they are selecting the right solutions?

Led by industry expert and celebrity influencer The Points Guy (Brian Kelly), this session dives into the best offerings and how companies can seize the latest payments and fintech trends to solve business challenges and delight travelers. Register now for this BTN Group In the Know webinar, with content sponsored and developed by TripActions. 

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Loyalty Programs in Managed TravelWed, Oct 7 at 1pm ET / 10am PTWatch Now

The lure of airline and hotel loyalty programs—collecting points and maintaining status—is a compelling driver of traveler booking behavior. Increasingly, travel managers are carefully studying the attributes of such programs—and their travelers—to better align corporate travel programs, preferred suppliers, enhanced traveler benefits and cost savings.

 

Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Air Canada, as speakers discuss some of the changing dynamics of loyalty programs, including the appeal to Millennials, Gen X and Gen Z now traveling for work. Learn how some travel managers are optimizing loyalty programs as a key component of their travel programs to enhance traveler satisfaction.

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3 Wellness Must-Haves for Your Travel ProgramWed, Sept 30 at 12:00 PM ET / 9 AM PTWatch Now
It’s not just business travelers: employees across the board have felt the impact of COVID-19 on their wellness. Now, as we look to restart travel with safety in mind, it is essential to address travelers’ hearts, minds and bodies for a safe and successful business recovery in 2021.

Register now for this BTN Group In the Know webinar, with content sponsored and developed by TripActions, to dig deep into the actions that companies need to take to ensure whole-person wellness. Speakers will highlight the challenges faced by human resources, legal, risk, and finance teams—and provide answers to how you can build wellness into your travel program and give travelers confidence as they hit the road.
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Reviving Travel in Small & Midsize CompaniesMon, Sept 28 at 1pm ET / 10am PTWatch Now

Small and midsize enterprises have traveled at slightly higher rates than their large-enterprise brethren, according to suppliers. It may be a matter of survival for them; even so, they face many of the same challenges in traveling for business right now, only with smaller budgets and resources to manage them. How are SMEs facing these business hurdles, what are they looking for in their travel partners and how are they looking for new ways to do business, new ways to keep travelers safe amid a global pandemic? BTN has assembled a panel of SME travel management experts to discuss the path back for SME travel programs.

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Getting the World Moving Again Part Three: Brave New Traveler CareThurs, Sept 24 at 11am ET / 8am PTWatch Now

Caring for business travelers means being right where they are via mobile, messaging, phone, browser and more. A diverse set of channels is needed now more than ever to connect and communicate in a way that is familiar to the traveler while meeting the duty of care needs of the travel manager. As travel rebounds, every trip will be a non-static event for the traveler. A new level of pre-trip planning, and on-trip and post-trip support and communication is required, and mobile has massive untapped potential in business travel to be a conduit between the travel manager, traveler and travel counselor.

Visibility, cost savings and risk mitigation have long been key value propositions of Strategic Meetings Management (SMM) initiatives. As companies canceled, postponed, or shifted their events to virtual formats, they quickly recognized the value of SMM—either by being able to react and adapt quickly to the pandemic, or in realizing that they did not have the right tools in place to act. While the immediate mass-change period may be behind us, the future still holds uncertainty around event programs. Companies will need strong Strategic Meetings Management programs in place to achieve their event goals, control costs, and ensure the health and safety of meeting and event attendees – whether those events are held virtually, in-person, or a hybrid combination of the two.

Now is the time to look at your meeting and event program and assess your processes. Whether you need to build from scratch or refine an existing Strategic Meetings Management program, register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, as we break down the value of SMM programs and detail talking points to help sell that value in your organization now.
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30 Minutes With… GameStop's Travel LeadersTues, Sept 1 at 1pm ET / 10am PTWatch Now
What is it like to be on the front lines of managing travel post-pandemic? In this “30 Minutes With …” webinar, GameStop’s travel and meetings leaders will take us behind the scenes to understand how they are resetting the travel program, from gathering information, communicating to travelers and consulting one-on-one with employees to prepare them for essential trips. Speakers also will discuss the enhanced visibility to senior management as travel managers now must explain the latest regulations, practices and options as part of the strategic reset for managed travel.

There isn’t a playbook for today’s realities. From figuring out a re-implementation plan for travel, to working on a return to work task force with human resources, legal, risk and other departments, GameStop’s travel leaders have had to figure it out, like so many others. What have they learned? What are best practices? Register now and log in live to listen, and ask your own questions.
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Traveler Communication and FeedbackThurs, August 27 at 1:00 PM ET / 10:00 AM PTWatch Now

The events of 2020 have prompted corporate travel managers to significantly increase communications with travelers. As many companies now deploy save return to travel initiatives, it is more important than ever to review  communication strategies  to ensure that  travelers are informed of and prepared for the latest industry, supplier, government and company changes and requirements ranging from policy to  health & safety requirements, and everything in between. More than ever before, it is critical to routinely gather traveler feedback about their experiences and supplier adherence to the changes they’ve put in place.

Join this 60-minute, BTN Group thought leadership webinar, sponsored by Egencia, as industry experts share examples of successful traveler communication and feedback strategies (including those from a company that has resumed some travel). Additionally, hear suggestions on how to evaluate the effectiveness of your current communication and feedback strategies.

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Moving Forward with Airline PartnershipsMon, August 24 at 11am ET / 8am PTWatch Now

Corporate travel and meetings won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will be required and what will travelers demand? BTN tapped a group of 300 travel buyers to brainstorm recovery strategies as employees return to the road. Now's your chance to join that conversation with key industry players.

Moving Forward with Airline Partnerships is the focus of our fourth event in this BTN Town Hall Series. Airlines have been working hard to gain confidence from corporate clients. Supplier cleanliness standards and safety protocol are table stakes, but how airlines partner with clients on contract extensions or new terms, ticket refunds and account credits will also be a key concern. On the corporate side, new policies around direct flights, lowest logical fare and allowable fare classes could influence how an airline views the value of the business and how much can be negotiated. As new bookings and trips commence in earnest, other stakeholders like data providers and travel management companies will also act as facilitators between airlines and clients—consider, for example, how the increasingly complex web of waivers will need to be tracked and managed.

In this webinar, BTN will bring a panel of experts together to provide thought leadership and guidance on how to move forward effectively with airline partners.

 

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Getting the World Moving Again Part Two: The Safe Return to MeetingsThurs, August 20 at 11am ET / 8am PTWatch Now

Virtual meetings platforms have been leveraged successfully over the past months, but with the lifting of travel and quarantine restrictions comes a need to responsibly get the world meeting in-person again. This comes with new challenges, but also new opportunities for planners and suppliers. Hybrid meetings, those that include both in-person and virtual attendees, are the first step towards normalizing face-to-face meetings and promise to be a component of intentional event design going forward.

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30 Minutes With…TripActions’ Daniel Finkel: Supplier Strategies – ResetTues, August 18 at 1pm ET / 10am PTWatch Now
As buyers and suppliers navigate unchartered skies, what data, trends and questions are critical to start talking about 2021 partnerships? Where should they begin discussions to forge new supplier contracts and partnerships, perhaps with new sales reps?  Or should the strategy be to extend existing agreements until market conditions improve?

In this new “30 Minutes With …” webinar, TripActions' Daniel Finkel will answer those and other supplier strategy questions from the audience and BTN Group Content Solutions.
Major hotel brands, industry associations and destinations have announced varying protocols to ensure that hotel guests feel safe and stay healthy as the economy re-opens and business travel resumes. While such efforts are applauded, are they enough? Are there other initiatives that hotels could take to boost traveler confidence?

In this 60-minute BTN Group thought leadership webinar, sponsored by Cvent, travel buyers and industry experts will discuss how hotels can best serve the business travel community in this emerging new norm.
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Creating Confidence in Business TravelThurs, July 23 at 11am ET / 8am PTWatch Now
The past months have given us a glimpse of a world without travel. We’ve coped, but in a diminished state. It is now clearer than ever that travel is a force for good. To build trust, to innovate, to energize and inspire, there is just no substitute for meeting in person. But travel is now perceived as risky and complex. Disruption will likely be more prevalent. To get the world moving again, we must work together as an industry to address these anxieties.
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Are You Ready for September? The Return to Air TravelThurs, July 16 at 1:00 PM ET / 10 AM PTWatch Now
According to a recent survey conducted by TripActions, the majority of travel managers expect business travel to resume by September. But are travel managers and their employees ready to return to travel?

This 45-minute BTN Group In the Know webinar, with content sponsored and developed by TripActions, will provide travel managers with some of the early tools that they’ll need as they restart their travel programs and get back to business. From important health and safety resources to corporate travel policy features to duty-of-care best practices, expect to leave this webinar ready to take to the skies!
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Hybrid Meetings – How to Get There from HereTues, June 30 at 11am ET / 8am PTWatch Now

Corporate travel and meetings won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will companies have to put in place; what will corporate travelers demand; and, at least for the short term, how will this all fit into what governments allow? 

BTN tapped a group of 300 travel buyers to brainstorm recovery strategies and the role of travel managers as employees return to the road. Now's your chance to join that conversation with key industry players, so get your quarantine snacks and coffee, and bring your questions.

One thing about the future of meetings and events is clear: Going forward, there will be a virtual component. 
At first, we may be looking at fully virtual events, but even after the crisis of Covid-19 is in the rearview mirror, the hybrid element will remain. Why? One reason is top of mind now: Medically vulnerable people need to have the opportunity to attend events; hybrid meetings opens that door. We should have been doing this already. 

But there are less obvious reasons: Cost may be a factor moving forward in financially uncertain times. Hybrid meetings can help cut costs associated with wholly face-to-face events. What about new opportunities? Hybrid meetings are looping in more attendees than their face-to-face counterparts. In addition, the value is different. Remember all that data you wish you could capture during the face-to-face event? It’s literally at your fingertips in a virtual setting. That’s management and sponsorship gold. And don't forget sustainability. More virtual equals more eco-friendly. In this BTN Travel & Meetings Town Hall webinar, we’ll talk about the challenges but also the opportunities inherent in hybrid events, and how some companies have already changed their meetings strategies successfully. 
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Supporting LGBTQ Business TravelersMon, June 29 at 12pm ET / 9am PTWatch Now

Sometimes it's easier not to talk about it. That goes for LGBTQ people but also for their employers. A company that hides behind a blanket corporate policy that "everyone is equal" is avoiding the subject—because one-size-fits-all does not fit everyone well, especially in terms of traveler safety and security.True support for a diverse workforce can occur only when policymakers, decision-makers, managers and employees talk openly and frankly about what individuals need in order to do their jobs safely. In the last days of Pride Month, BTN will focus on the LGBTQ business traveler during this 60-minute webinar. Bring your questions and get some answers!

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Hotel Program Success in a Changed WorldThurs, June 25 at 11:00 AM ETWatch Now

Given the unprecedented changes in recent months, travel managers need to take a close look at their hotel programs to evaluate what had been working, what wasn’t, and what to fix moving forward. As you prepare for the return of travel and 2021 negotiations, learn about the hotel program practices, satisfaction levels and future plans of more than 280 travel buyers who responded to a BTN Group survey conducted on behalf of RoomIt by CWT in April-May. What lessons can you learn from the research findings?

In this hourlong BTN Group thought-leadership webinar, hear travel managers and consultants identify how their programs and strategies likely will change as they begin to source hotels for next year and beyond.  

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Travel Policy Priorities After Covid-19Tues, June 23 at 11am ET / 8am PTWatch Now

Corporate travel and meetings won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will companies have to put in place; what will corporate travelers demand; and, at least for the short term, how will this all fit into what governments allow? 

BTN tapped a group of 300 travel buyers to brainstorm recovery strategies and the role of travel managers as employees return to the road. Now's your chance to join that conversation with key industry players, so get your quarantine snacks and coffee, and bring your questions.

Travel Policy Priorities After Covid-19 is the focus in this second event in this BTN Town Hall Webinar Series. 
Organizations are looking closely at their travel policies to understand how they may have to change as business travel recovers. New travel preparation elements like personal protective equipment may need to be included; potentially liability waivers. But buying decisions as well may need to change, with policy guiding buyers away from non-refundable tickets or pre-paid hotel rates. And what about mandates and pre-trip approvals? Will policy strength be a focus and how will it be enforced? In this 60-minute BTN webinar, expert buyers will dissect these considerations and more.  

 

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Do Your Supplier Relationships Need a Refresh?Thurs, June 18 at 1:00 PM ET / 10:00 AM PTWatch Now

What questions should I ask my supplier partners to know how they’re preparing to support my travelers post-Covid-19? How do I work with suppliers to solve any gaps so my program is ready when travel resumes? 

If those questions sound like any you have been asking lately, don’t miss this 60-minute BTN Group Thought Leadership webinar, sponsored by Egencia. Get advice from buyers and an industry consultant on how to best manage your supplier relationships to ensure critical requirements are met and travelers feel safe and confident when business travel resumes.
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Unlock Cost Savings with Unused Tickets and WaiversTues, June 16 at 1:00 PM ET / 10 AM PTWatch Now

Even before Covid-19, the hassle of unused tickets left in corporate travel management platforms was extraordinary. Various factors, including keeping track of multiple unused tickets on multiple airlines, phone calls with long wait time, and expiration dates have driven business travelers to often ignore unused ticket credits. The current situation has now exacerbated this issue with millions of dollars in what amounts to prepaid travel on the table. As business operate in a leaner global economy going forward, it is more important than ever to book cost-consciously and ensure that no company budget is wasted. 

Learn how to optimize the value of your virtual stack of unused tickets and multiple waiver policies in this 45-minute BTN Group In the Know webinar, with content sponsored and developed by TripActions.

BTN Editorial Director Elizabeth West interviews Delta Air Lines CEO Ed Bastian in this exclusive webcast that includes live audience Q&A.
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While every industry has felt the impact of Covid-19-19, business travel is one that was completely halted by the pandemic. Now that the initial changes and cancellations are managed, business travel providers are regrouping on what they learned and how they are getting ready to transition from quarantine to travel. Join Julie Kyse, Vice President of Global Air Platform, Expedia Group as she interviews representatives from air, car and hotel providers.

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What’s Next? Lessons Learned from Covid-19Wednesday, May 20 at 1:00 PM ET / 10:00 AM PTWatch Now

Travel managers around the globe have spent the last few months responding to travel bans, reading alerts from the World Health Organization and, ultimately, ensuring the safety of their travelers. Now that major risks have been identified and addressed, how are travel managers moving forward? Join Egencia’s Manuel Brachet as he interviews two travel managers about their experiences managing travel through the Covid-19 crisis. Hear how they approached communication strategies for both travelers and executives during the crisis, as well as their plans to revisit and relaunch their travel programs.

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Establishing a Safe Return to TravelMonday, May 18 at 11am ET / 8am PTWatch Now

Corporate travel won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will companies have to put in place; what will corporate travelers demand; and, at least for the short term, how will this all fit into what governments allow?

BTN has tapped a group of 300 buyers to brainstorm recovery strategies and the role of travel managers as employees return to the road. Now it's your chance to join that conversation with key industry players, so get your quarantine snacks and coffee, and bring your questions.

In the first webinar of this new BTN Corporate Travel Town Hall Webinar Series, the focus is “Establishing a Safe Return to Travel.” Find out how companies have formed internal Covid-19 task forces and travel's role in such efforts. Leading travel managers will discuss how they are collaborating more with internal and external risk management, what programs will require from travelers and, how they will build traveler trust to get back on the road.  

Whether prompted by crisis, shifting attendee expectations or other emerging trends, rapid industry changes often keep meeting sourcing and planning experts continuously evaluating strategies and approaches. A given in today’s unprecedented environment: the need to dramatically change your venue sourcing and event planning strategy. Join the BTN Group for this 60-minute thought leadership webinar, sponsored by Cvent, focusing on what you can do to adapt your strategy for the remainder of this year and beyond. 

Rather than present you with options, our expert panel will customize the presentation based on the challenges and concerns that webinar registrants identify on the registration form. Register now and share the topic(s) you want speakers to address.
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Relaunching Business Travel After Covid-19Tues, May 12 at 1:00 PM ET / 10:00 AM PTWatch Now

The Covid-19 crisis is rapidly evolving. While the first waves of travel are just starting to return in some regions, many travel managers are still waiting for bans on nonessential travel to be lifted. On top of the uncertainty of when business travel will return—and what it might look like—travel managers also are faced with questions on how to ensure travelers feel safe after emerging from quarantine. Join Festive Road’s Caroline Strachan and Egencia’s Mark Hollyhead as they discuss the current crisis and share tips for travel managers to prepare for the return of business travel.

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Optimizing Content for Traveler Compliance and PersonalizationThurs, May 7 at 1:00pmET/10:00amPTWatch Now

In 1996, Bill Gates made his now famous "content is king" reference. However, the business travel industry continues to experience content fragmentation, making it a challenge to deliver a superior traveler experience.

For many companies, balancing travel policy compliance with creating a positive traveler booking experience is an on-going challenge. The many ways in which travelers can access air, lodging and ground transportation content-- through the GDS, direct connect, preferred rates-- can lead to non-compliance and leakage. In this BTN Group Thought Leadership webinar, sponsored by Deem, industry experts will discuss what contributes to content fragmentation, the impact it has on traveler behavior and how to overcome it.

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Traveler Safety and Well-BeingThursday, April 30 at 1:00 PM ET / 10:00 AM PTWatch Now

In the burgeoning field of corporate wellness initiatives, where does the corporate traveler fit? As you strategize  ways to enhance your program once business travel  resumes, hear what companies are doing to help travelers—especially road warriors—navigate the physical and mental stress of being on the road. 

The BTN Group and TripActions will present findings of a new study of both frequent business travelers and travel managers during this 60-minute thought-leadership webinar. Our expert panel of travel buyers and a productivity/health coach will provide insights and tips to consider for your own program.

Four months in and 2020 has already been a year of unprecedented travel disruption. It’s time the industry takes a step back to assess what has happened and how the business travel community can move forward. Join Ariane Gorin, President of Egencia and Expedia Partner Services, for a candid interview with the BTN Group. Ariane will reflect on the impact travel has already seen, as well as the path forward for travel management companies and travel managers. She will also share insights and recommendations for how travel managers can prepare for the relaunch of travel. This interview will be the first in a series from Egencia about the impact of the crisis.

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Managing Travel in a CrisisTues, April 21 at 1:00pmET/10:00amPTWatch Now

It’s safe to say these are turbulent times for the corporate travel industry. However, whether the cause be a global pandemic, financial crisis or terrorist attack, corporate travel programs should always be as prepared as possible to ensure continuity of business. During the 60-minute BTN Group Thought Leadership Webinar, sponsored by Direct Travel, speakers will share their recommendations for how to best manage your program, even when it seems like priorities are changing daily.

Specific topics to be addressed will vary depending on the state of the industry at the time of the webinar and could include, but are not limited to:

  • Travel policy and approvals
  • Duty of care
  • Supplier relationships

You will leave with a checklist to use to help you manage during this current crisis and prepare you for future ones.

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Virtual Strategic Meetings Management Town HallTuesday, April 14 at 11:30 AM ETWatch Now

During these unusual times when the need to practice social distancing has us all sheltering in place, it is more important than ever to stay connected with industry peers. Join the BTN Group for this 60-minute Virtual Town Hall, sponsored by Groupize, focusing on what strategic meetings managers have been going through in responding to the COVID-19 crisis, including efforts to reschedule meetings and hold virtual events, and their outlook on how they can be successful coming out of it.

During the registration process, you will have the opportunity to share the challenges and concerns you are experiencing during this crisis. These submissions will serve as the foundation for a discussion, moderated by the BTN Group, with some key buyers and suppliers. There will be an open-forum Q&A among the attendees during the last 15 minutes of the town hall.

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Rethinking Travel Policy ComplianceThurs, Mar 19 at 1:00pmET/10:00amPTWatch Now

For many companies, travel policy compliance has been defined as measuring traveler behaviors such as booking through a designated channel, with preferred suppliers, or within the “magic” advance booking window to get the lowest fares or save money. But is the savings potential of such booking behaviors really where travel managers should focus their efforts?

In this BTN Group Thought Leadership webinar, sponsored by Deem, travel, finance and risk managers will detail how you can think more broadly about such potential compliance issues, properly train employees and avert any such costs.

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Keys to a Successful Internal Event StrategyThursday, March 12 at 1:00 PM ETWatch Now
Internal meetings and events are key to helping your business and your employees grow. Yet they often don’t get the same level of attention and buy-in as external events. From sales kickoffs to executive retreats to user conferences, the internal event ecosystem is complex with lots of moving parts and many stakeholders from whom you need to engage. In this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, speakers will highlight trends in the business of internal events and share their tips to ensure your internal meetings have a strategic purpose and provide value to both your organization and your employees.
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A Strong Travel Culture: Your Program's Key to Success in the New DecadeThursday, March 5 at 1:00 PM ET / 10:00 AM PTWatch Now

According to a Harvard Business Review Analytic Services survey, 58% of respondents said that having a strong travel culture is very important to their organizations business performance. Travel managers play a key role in creating this culture. However, as the role of the travel manager continues to evolve, new job skills are needed to ensure your program is a success. 

During this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia, travel buyers and industry experts will discuss topics such as the ever-changing role of the travel manager and how embracing digital transformation and treating travel as a strategic investment can create a strong travel culture.

Whether managing an in-country program in India or a global program that incorporates it, the market comes with nuances that travel managers must understand to drive a successful program. In some ways, the country is leapfrogging western nations when it comes to technology capability and the speed at which it can implement. In other ways, distribution, payment and the basic role of the travel manager may still be challenges to overcome. How do you navigate a culture of great technology innovation and customization yet with a less mature culture of travel management within many organizations? Join the first episode in BTN's new Global Insights webinar series to learn about how to cement travel management success in India—and how success here could also impact how you consider travel management in other regions. 

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TMC Structure, Sourcing, SatisfactionThurs, February 6 at 12:00 PM ETWatch Now
For a new research report, The Beat surveyed travel managers to untangle the inner workings of one of the most critical, and perhaps complicated, relationships in corporate travel: that between travel buyers and their travel management companies. TMCs take on various roles for organizations: transaction enabler, policy developer, compliance enforcer, savings optimizer, technology implementer and data provider, among many others. Given the range of roles TMCs play and the diversity of managed travel clients, the composition of these relationships vary widely.

Join us for this 60-minute webinar to review key findings of The Beat Research report and hear commentary from our expert panel.
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2020- A Year of Clarity in the Hotel RFP Process and Market Demand?Tuesday, January 28 at 1:00 PM ETWatch Now
As we close the books on another RFP season and enter a new decade, have hoteliers and corporations gained any clarity on yearly processes and expectations? This 60-minute BTN Group Thought Leadership webinar sponsored by Cvent is intended to help revenue management teams understand the trends in RFP and sourcing tools and strategies used in the transient market. Industry experts will share insights ranging from the impact of trends on contracting timelines to outlooks on the impact of the next election cycle on transient demand for hotels.
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Hot Topics in Managed Travel for 2020Thursday, January 16 at 1:00 PM ET / 10:00 AM PTWatch Now

From airline distribution to blockchain, economic uncertainty to lowest logical fares, payment to reporting, what are the topics most likely to significantly impact managed travel—and your travelers or travel program—this year? Join us as travel buyers and industry experts opine on the hottest topics they’re following and why.

During this 60-minute BTN Group thought-leadership webinar, sponsored by Deem, speakers will highlight the emerging business dynamics, technologies and changes to long-held industry distribution and economic models that could impact your supplier relationships, reporting, contracts or more this year. You’ll leave with a list of topics you need to follow and a keener understanding of why they’re important.

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Implementing a Managed Travel Program for Businesses with Less than $10M in SpendWednesday, December 17 at 1:00 PM ET / 10:00 AM PTWatch Now

Rapid growth at small companies has often meant a hodge-podge approach to travel bookings and few resources to manage travel. When it’s time to implement an effective, comprehensive managed travel program, how should a company approach the task? Listen as travel buyers and industry professionals share their best practices from policy to communications, training to reporting in this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia. 

The panel will discuss the top reasons to establish a managed travel program, such as gaining visibility into and managing travel costs, identifying savings opportunities, improving the traveler experience and duty of care of travelers. This webinar is aimed at companies with less than $10 million in travel spend and limited full-time resources. Ask your own questions during the live Q&A.

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2020 Travel Policy Refresh—It’s Time to Simplify!Thursday, December 12 at 1:00 PM ET / 10:00 AM PTWatch Now

As the new year and a new decade approaches, it’s a good time to review your travel policy to ensure that your company and your travelers are informed and protected. “Simplify” and “shorten” are common trends in travel policy updates, along with “traveler-centric.” But how best to execute? Register now to hear leading practitioners who have recently updated their travel policies share their insights and latest practices in this 60-minute BTN Group thought-leadership webinar sponsored by TripActions. Ask your own questions of the expert panel during the live Q&A.

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Delivering to Travel StakeholdersTuesday, December 10 at 11:00 AM ETWatch Now

Over its relatively short career as a business function, travel management has lived in many places in the organization. First, it was the CEO's office, then HR, then operations and more recently procurement, as cost-savings became a travel management priority. Now, all those former hosts are stakeholders, and new stakeholders like security and information technology are on the rise.

How does a travel manager deliver value to so many different constituents—and that doesn’t even count travelers? The answer is often in the travel data, but it matters how it is sliced and in what context it is presented. In this webinar, learn from data experts, consultants and senior travel buyers, how they work with data and storytelling to deliver what all their stakeholders need.

Understand how Expedia Group leverages NDC-enabled connections with Lufthansa Group airlines to bring value to their travelers during this 45-minute webinar.

Hear how businesses can benefit from NDC implementations as speakers explain the  goals, process and deliverables achieved by both parties during this second in a series of IATA NDC InFocus Webinars, sponsored and developed by IATA, and produced by the BTN Group.  

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Case Study: Anthem’s Journey to Success with Small MeetingsFriday, October 26 at 1:00 PM EDT / 10 AM PDTWatch Now
Small meetings are the invisible giant: two-thirds of all corporate event spend and growing. But, as we all know, small meetings are rarely simple and often can include many complexities around adherence to policy, compliant contracting, and attendee management. There are new technologies and approaches, but what is the best way to get adoption, visibility, and savings?

Hear from the meetings and events leadership at Anthem in this free BTN Group “In the Know” webinar developed by Bizly. Learn how to create an effective policy for small meetings, ensure companywide adoption, and deliver ROI. Gain a better understanding of the opportunities and challenges around small meetings, and learn how to customize a great program at your company.