As the start of the traditional 2022 hotel requests-for-proposals season nears, corporations soon will be reviewing options and strategic directions. The last two years have been anything but typical. What must corporations consider in terms of both the
altered marketplace and their own demand projections? What must they know about dynamic versus static hotel rates and the right mix for their programs in this new environment? How must they factor in safety and security into any requests?
Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, to hear speakers provide an overview of current market conditions, new thinking about hotel programs and options to consider as you draft your RFPs and target suppliers.
Leading practitioners will share their approaches. Ask your own questions of speakers during the live event.
Health passports, vaccine passports, digital green certificates: Whatever the name, these documents are a means to indicate a person’s COVID-19 test results and vaccination status. They also have the potential to faciliate the return to travel, the return to the workplace, and the return to meetings and events. But right now, there are more questions than answers about the emerging solutions. Why are there so many options on the market? What should my company require or recommend to our travelers? What are the privacy and legal concerns?
Join this 60-minute BTN Group thought-leadership webinar, sponsored by TripActions, to hear the latest insights on this topic as our panel discusses these questions and provides guidance on how travel managers can work within their companies to make the best decisions for their travelers.
many organizations, lodging represents up to 50% of total travel spend.
With so much at stake, companies are leaving money on the table by
running lodging programs that aren't optimized for today's landscape.
What changes can travel managers make to their lodging programs to
deliver buying leverage, modernize their systems, and streamline the
Register now for this 60-minute BTN Group
thought-leadership webinar, sponsored by TripActions, as our panel
highlights the top mistakes travel managers make with their lodging
programs and insider secrets on how to avoid them. Speakers to be
the global focus on sustainability, many organizations are publicly
announcing their carbon reduction timelines and plans for how they will
reduce and offset their carbon emissions. Travel programs play a key
role in helping companies meet these timelines, thus, travel managers
need access to cutting edge analytics and emissions calculators.
you need real-time, key analytics to help you make smart decisions for
your program and provide you with information to report to senior
management, register now for this BTN Group Content Solutions webinar,
with content developed and sponsored by TripActions. Learn how their new
offerings can provide your program with the analytical insights needed
to build carbon budgets, identify carbon offenders, calculate carbon
trip offset costs and build strategies to reduce carbon emissions- all
to support your organization’s sustainable future.
of unused ticket credits remain from the pandemic, and some have
expiration dates fast approaching. For companies, they represent a large
amount of money that's about to be left on the table. What can
businesses do to recoup the funds before they disappear? And what are
companies doing to manage, use, and track unused tickets both now and
Register now for
this 60-minute BTN Group thought-leadership webinar, as our panel digs
into this important topic, offering approaches to managing unused
tickets, working with travelers, and negotiating with suppliers to
extend the life of these valuable commodities.
Travel buyers and suppliers are pushing eco-conscious strategies.
How are they doing it and what's the impact? Business Travel News explores the
state of the practice when it comes to sustainable business travel. In this
webinar, we'll present results from our recent sustainable business travel
survey, which show some key differences between North America and Europe. We'll
also explore strategies taken by three companies at different points in their
business travel sustainability journey. What can travel managers do with or
without a mandate? And what role do travel managers play in their company's
larger sustainability commitment?
Once your company has selected its new travel management company, work to successfully implement this critical supplier has just begun. Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by TripActions, as our panel highlights timing, communications and key stakeholders to include in your project plan. From timing to data, policies to profiles, our panel will highlight area to consider as you build a framework for your own implementation.
As organizations rebuild their travel
strategy, support from internal stakeholders is key to the success of
that strategy. The Covid-19 pandemic has given many travel managers a
seat at the table, however, it is critical to continue to foster those
relationships to demonstrate the value that travel brings to any
Register now for this 60-minute BTN Group Thought
Leadership webinar, sponsored by TripActions. In this session we’ll talk
with industry experts who will share their insider tips and tricks to
help you speak the language of your various stakeholders- from the
C-suite, to the ever- important EA’s, and of course, your travelers.
focus on traveler safety, security and well-being has intensified in
the past year. What are the components of an effective travel risk
management program that prioritizes duty of care?
now for this 60-minute BTN Group thought-leadership webinar, sponsored
by TripActions, to hear our panel identify the information, policies,
practices and approaches to travel risk management in today’s realities.
The pandemic put the brakes on business travel but it also has led to a reassessment of entire travel programs. Reprioritizing key aspects of programs, travel managers and other stakeholders have spent months studying everything from policy and duty of
care to savings and mandates, technology to predictive analytics, global reach to vendor relationships, according to a new study from The BTN Group and Egencia.
The reprioritization of travel underway at many companies will require retraining of travelers and perhaps new thinking by all about when and how to travel. Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia, to
learn key finding of this study. Hear how innovative companies have already implemented new approaches to their programs. Ask your own questions of our expert panel during the live Q&A and download a copy of the research white paper.
travel in your organization is still on pause or it has resumed,
whatever the pace, every travel program has an opportunity to rebuild
their strategy for this changed world. From policy to supplier
relationships, an enhanced focus on communication or duty of care, now
is the time to thoroughly examine your program and make it best in
now for this 60-minutes BTN Group Thought Leadership webinar, sponsored
by TripActions, as a group of industry experts share suggestions on how
to strategically examine your travel program and provide concrete
examples of actions to take that will improve the traveler experience,
from pre-trip to post-trip, while still ensuring their health and safety
and meeting the requirements of your organization.
Travel reporting in 2021 will be much different for travel managers and internal stakeholders. The pause in travel for much of last year, combined with new pricing metrics for air, hotel and other travel segments creates new challenges to put travel spending
and the programs into perspectives that stakeholders are used to seeing. How are travel managers presenting the variances in terms that company stakeholders can understand?
What new reporting categories are managers tracking and presenting?
Register now for this hourlong BTN Group thought-leadership webinar, sponsored by TripActions, to hear our panel provide tips on data and reporting changes and perspectives they should be offering to stakeholders.
much travel on pause last year, many travel managers took the
opportunity to review and refresh travel policies. New approval
processes and simplification have been a focus for some. But what other
areas are leading travel managers targeting?
now for this BTN Group thought-leadership webinar, sponsored by
TripActions, to hear what companies changed or implemented for 2021. Ask
your own questions during the live Q&A.
As companies gradually return to travel—or prepare for it soon—what issues are of most concern to travel managers?
us as travel buyers and industry experts opine on the hottest topics
they’re following and why in this 60-minute BTN Group thought-leadership
webinar, sponsored by TripActions. Ask your own questions of our expert
panel about topics of concern to you.
Covid-19 crisis has shined a spotlight on travel and many corporates
have seen executive interest peak. Now that travel managers have a seat
at the table, how can they maintain those relationships post-Covid and
ensure that travel stays on the radar?
Register now for this
45-minute BTN Group In the Know webinar, with content developed and
sponsored by TripActions. In this session we’ll talk to two industry
leading travel managers about their experiences and how the pandemic has
changed their relationship with stakeholders. We talk about what
executives and budget owners really need when it comes to travel and how
to continue to foster and grown those relationships.
companies have already or are considering converting their workforce to
100% virtual, or letting their employees opt for a hybrid model.
Technology has made it possible to stay connected and collaborate, but
human interaction remains pivotal in sustaining culture and
productivity, while also enhancing the connective tissue necessary to
complete major projects and align on strategic initiatives.
now for this 45-minute BTN Group In the Know webinar, with content
developed and sponsored by TripActions. In this session we’ll explain
how remote-first companies are rebuilding their travel program, what
suppliers are doing to support this emerging trend, and the specific
benefits face to face interaction is having on such companies.
Global Guardian CEO Dale Buckner as he shares insights on the year
ahead and the state of global affairs beyond COVID-19. In this “30
Minutes With …” webinar format, HospitalityLawyer.com
founder Stephen Barth will query Buckner about risks and security
challenges, duty of care program enhancements and more. Ask your own
questions during our live Q&A.
uncertainty is presenting a challenge to 2021 budgeting for travel, but
travel managers don’t need to be stuck figuring out how to calculate
volumes. We will discuss what to consider for 2021, such as changing
travel types, impacts of rate expectations and how finance is handling
now for this 45-minute BTN Group In the Know webinar, with content
developed and sponsored by TripActions. Attendees at the live webinar
will choose specific budgeting topics they want to hear about from the
Join Anil Punyapu, Cvent’s Senior Vice Present of Enterprise
Sales, as he reviews 2021 sourcing strategies with Jeff Flynn and Traci Volpe,
members of Cvent’s Customer Success team, who will give their insights on what
they’ve been seeing from customer programs this year. They’ll discuss RFP data,
negotiation trends, safe travel and what’s next for your program. Ask your own
questions during the live Q&A.
July, we spoke with suppliers about the safety precautions that air,
lodging and car providers were taking as we faced the COVID-19 global
health pandemic. In our rapidly changing world, we’re all inundated with
updates. In this webinar, we will cut through the noise and again speak
with leading suppliers about the latest health and safety protocols in
their respective sectors, and changes to expect in 2021 and beyond.
Management is an emerging area for corporations, governments and
suppliers. While companies need to develop long-term strategies to
navigate the changes, some are implementing short-term changes as
business travel resumes post-pandemic to address safety, reliability and
this 60-minute BTN Group thought-leadership webinar, hear about the
future of mobility, “mobility on demand,” examples from European early
adopters, and ways that corporations and suppliers are adapting
transportation strategies post-Covid.
The novel coronavirus has decimated the travel industry. Pockets of recovery in a handful of Asia-Pacific countries show that stopping the virus will bring economic relief, regenerate business and restart business travel. When that happens, travel managers told BTN they will return to a different program landscape. One that takes into account issues that, prior to the Covid-19 pandemic, may have registered only on the fringes. But our world has changed, and travel management may need to change with it. The Covid-19 crisis has inflamed long-simmering geopolitical friction; laid bare diversity, equity and human rights issues; and underscored the effects of travel on climate change even as it largely suspended that activity. Business travelers be required to justify travel at a more granular levels and technology options will continue to take a central role in bringing teams and customers together. BTN presents an expert panel along with State of the Industry data that will point the way to travel management's future.
time is ticking on many unused tickets and travel managers need
solutions. In this rapid-fire debate, three speakers will pitch their
solutions using a unique “Pitch, Pulse, Panel” format. The audience will
weigh in on the solutions and the panel will then recommend next steps
to navigate this topic for travel managers who are undecided on the best
Register now for this 45-minute BTN Group Pitch,
Pulse, Panel webinar, sponsored by TripActions, as speakers propose
centralized payment options, working with the TMC and negotiating with
airlines as solutions to manage unused tickets.
we near the end of 2020, organizations are starting to look ahead to
2021 and plan their travel and expense programs. Given the uncertain
pace of business recovery, being able to take all necessary precautions
while also being prepared to take advantage of new opportunities as they
arise will be paramount.
Join Deloitte’s Oren Geshuri in this BTN Group In the Know webinar, with content developed by TripActions.
While many aspects of 2021 business travel demand and supply remain unknown, the uncertainty is no reason for corporations to sit on the sidelines this transient hotel-request-for- proposals season. Buyers may not be able to guarantee volume, but they must be able to provide their travelers and executives with updated information concerning safety and security protocols, guidance on rates and insight on how they have optimized the hotel program.
What steps are strategic sourcing and travel managers taking to provide such assurances? Register now to hear our panel of leading practitioners explain their approaches, what they have found and the trends they expect to emerge next year. Our panel will provide their take on hot topics—from dynamic pricing and static rates to narrowing or growing hotel programs, health and safety questions to ask, to audits and rate loading.
With a constantly changing horizon of how COVID is impacting the travel industry, organizations have become more agile and creative than ever before. Listen as TripActions’ Senior Vice President of Global Customer Success Gary Luton and Senior Customer Success Manager Matt Mogle highlight the challenges, creative approaches and emerging best practices as thousands of customers and global customer success teams work to resume business travel safely and efficiently.
Join The Beat editor-in-chief Jay Boehmer, as he hosts a series of webinars leading up to the 13th annual The Beat Live virtual event on December 10. Register once to access all 4 webinars.
for The Beat Live’s
four-part webinar series:
Monday, Oct. 26, 12 pm Eastern
Interview: CTM North America CEO Maureen Brady/ Travel and Transport CEO Kevin
Australia-based Corporate Travel Management inked a blockbuster deal to acquire Travel and Transport to form the world's fifth-largest travel management company. Leaders from both companies join us for a live 45-minute discussion on
their merger and next steps.
Monday, Nov. 9, 1 pm Eastern
Interview: American Express Global Business Travel CEO Paul Abbott
American Express Global Business Travel CEO Paul Abbott joins The Beat editor-in-chief Jay Boehmer for a 45-minute interview, as the world's largest travel management company
navigates through and beyond a topsy-turvy 2020.
Monday, Nov. 16, 12 pm Eastern
The Post-Election Policy Landscape
This 60-minute panel discussion brings together representatives from various travel trade bodies to discuss the legislative, policy and advocacy landscape. Panelists to be announced.
Monday, Oct. 19, 12 pm Eastern (Replay On Demand)
Interview: Travelport CEO Greg Webb
Travelport CEO Greg Webb fields questions from The Beat editor-in-chief Jay Boehmer in a 45-minute live interview that will tackle the present and future of corporate travel distribution and the global
distribution system operator's role in it.
are the least liked part of work travel, but modern technology is
dramatically improving the experience for finance teams and road
warriors. With the proliferation of payment solutions for businesses,
how can finance, procurement and travel leaders ensure that they are
selecting the right solutions?
by industry expert and celebrity influencer The Points Guy (Brian
Kelly), this session dives into the best offerings and how companies can
seize the latest payments and fintech trends to solve business
challenges and delight travelers. Register now for this BTN Group In the
Know webinar, with content sponsored and developed by TripActions.
The lure of airline and hotel loyalty programs—collecting points
and maintaining status—is a compelling driver of traveler booking behavior. Increasingly,
travel managers are carefully studying the attributes of such programs—and
their travelers—to better align corporate travel programs, preferred suppliers,
enhanced traveler benefits and cost savings.
Register now for this 60-minute
BTN Group thought-leadership webinar, sponsored by Air Canada, as speakers
discuss some of the changing dynamics of loyalty programs, including the appeal
to Millennials, Gen X and Gen Z now traveling for work. Learn how some travel
managers are optimizing loyalty programs as a key component of their travel
programs to enhance traveler satisfaction.
not just business travelers: employees across the board have felt the
impact of COVID-19 on their wellness. Now, as we look to restart travel
with safety in mind, it is essential to address travelers’ hearts, minds
and bodies for a safe and successful business recovery in 2021.
now for this BTN Group In the Know webinar, with content sponsored and
developed by TripActions, to dig deep into the actions that companies
need to take to ensure whole-person wellness. Speakers will highlight
the challenges faced by human resources, legal, risk, and finance
teams—and provide answers to how you can build wellness into your travel
program and give travelers confidence as they hit the road.
Small and midsize enterprises have
traveled at slightly higher rates than their large-enterprise brethren,
according to suppliers. It may be a matter of survival for them; even
so, they face many of the same challenges in traveling for business
right now, only with smaller budgets and resources to manage them. How
are SMEs facing these business hurdles, what are they looking for in
their travel partners and how are they looking for new ways to do
business, new ways to keep travelers safe amid a global pandemic? BTN
has assembled a panel of SME travel management experts to discuss the
path back for SME travel programs.
Caring for business travelers means being
right where they are via mobile, messaging, phone, browser and more. A
diverse set of channels is needed now more than ever to connect and
communicate in a way that is familiar to the traveler while meeting the
duty of care needs of the travel manager. As travel rebounds, every trip
will be a non-static event for the traveler. A new level of pre-trip
planning, and on-trip and post-trip support and communication is
required, and mobile has massive untapped potential in business travel
to be a conduit between the travel manager, traveler and travel
Visibility, cost savings and risk mitigation have long been key value propositions of Strategic Meetings Management (SMM) initiatives. As companies canceled, postponed, or shifted their events to virtual formats, they quickly recognized the value of SMM—either by being able to react and adapt quickly to the pandemic, or in realizing that they did not have the right tools in place to act. While the immediate mass-change period may be behind us, the future still holds uncertainty around event programs. Companies will need strong Strategic Meetings Management programs in place to achieve their event goals, control costs, and ensure the health and safety of meeting and event attendees – whether those events are held virtually, in-person, or a hybrid combination of the two.
Now is the time to look at your meeting and event program and assess your processes. Whether you need to build from scratch or refine an existing Strategic Meetings Management program, register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, as we break down the value of SMM programs and detail talking points to help sell that value in your organization now.
What is it like to be on the front lines of managing travel post-pandemic? In this “30 Minutes With …” webinar, GameStop’s travel and meetings leaders will take us behind the scenes to understand how they are resetting the travel program, from gathering information, communicating to travelers and consulting one-on-one with employees to prepare them for essential trips. Speakers also will discuss the enhanced visibility to senior management as travel managers now must explain the latest regulations, practices and options as part of the strategic reset for managed travel.
There isn’t a playbook for today’s realities. From figuring out a re-implementation plan for travel, to working on a return to work task force with human resources, legal, risk and other departments, GameStop’s travel leaders have had to figure it out, like so many others. What have they learned? What are best practices? Register now and log in live to listen, and ask your own questions.
The events of 2020 have prompted
corporate travel managers to significantly increase communications with
travelers. As many companies now deploy save return to travel
initiatives, it is more important than ever to review communication
strategies to ensure that travelers are informed of and prepared for
the latest industry, supplier, government and company changes and
requirements ranging from policy to health & safety requirements,
and everything in between. More than ever before, it is critical to
routinely gather traveler feedback about their experiences and supplier
adherence to the changes they’ve put in place.
60-minute, BTN Group thought leadership webinar, sponsored by Egencia,
as industry experts share examples of successful traveler communication
and feedback strategies (including those from a company that has resumed
some travel). Additionally, hear suggestions on how to evaluate the
effectiveness of your current communication and feedback strategies.
Corporate travel and meetings won't be the same for a while. As
the industry looks at an uncertain future, how will travel programs be
managed? What safeguards will be required and what will travelers
demand? BTN tapped a group of 300 travel buyers to brainstorm recovery
strategies as employees return to the road. Now's your chance to join
that conversation with key industry players.
Moving Forward with Airline Partnerships is the focus of our fourth event in this BTN Town Hall Series. Airlines
have been working hard to gain confidence from corporate clients.
Supplier cleanliness standards and safety protocol are table stakes, but
how airlines partner with clients on contract extensions or new terms,
ticket refunds and account credits will also be a key concern. On the
corporate side, new policies around direct flights, lowest logical fare
and allowable fare classes could influence how an airline views the
value of the business and how much can be negotiated. As new bookings
and trips commence in earnest, other stakeholders like data providers
and travel management companies will also act as facilitators between
airlines and clients—consider, for example, how the increasingly complex
web of waivers will need to be tracked and managed.
this webinar, BTN will bring a panel of experts together to provide
thought leadership and guidance on how to move forward effectively with
meetings platforms have been leveraged successfully over the past
months, but with the lifting of travel and quarantine restrictions comes
a need to responsibly get the world meeting in-person again. This comes
with new challenges, but also new opportunities for planners and
suppliers. Hybrid meetings, those that include both in-person and
virtual attendees, are the first step towards normalizing face-to-face
meetings and promise to be a component of intentional event design going
As buyers and suppliers navigate unchartered skies, what data, trends and questions are critical to start talking about 2021 partnerships? Where should they begin discussions to forge new supplier contracts and partnerships, perhaps with new sales reps? Or should the strategy be to extend existing agreements until market conditions improve?
In this new “30 Minutes With …” webinar, TripActions' Daniel Finkel will answer those and other supplier strategy questions from the audience and BTN Group Content Solutions.
Major hotel brands, industry associations
and destinations have announced varying protocols to ensure that hotel
guests feel safe and stay healthy as the economy re-opens and business
travel resumes. While such efforts are applauded, are they enough? Are
there other initiatives that hotels could take to boost traveler
In this 60-minute BTN Group thought leadership
webinar, sponsored by Cvent, travel buyers and industry experts will
discuss how hotels can best serve the business travel community in this
emerging new norm.
The past months have given us a glimpse of a world without travel. We’ve coped, but in a diminished state. It is now clearer than ever that travel is a force for good. To build trust, to innovate, to energize and inspire, there is just no substitute for meeting in person. But travel is now perceived as risky and complex. Disruption will likely be more prevalent. To get the world moving again, we must work together as an industry to address these anxieties.
According to a recent survey conducted by
TripActions, the majority of travel managers expect business travel to
resume by September. But are travel managers and their employees ready
to return to travel?
This 45-minute BTN Group In the Know
webinar, with content sponsored and developed by TripActions, will
provide travel managers with some of the early tools that they’ll need
as they restart their travel programs and get back to business. From
important health and safety resources to corporate travel policy
features to duty-of-care best practices, expect to leave this webinar
ready to take to the skies!
Corporate travel and meetings won't be the same for a while. As
the industry looks at an uncertain future, how will travel programs be
managed? What safeguards will companies have to put in place; what will
corporate travelers demand; and, at least for the short term, how will
this all fit into what governments allow?
tapped a group of 300 travel buyers to brainstorm recovery strategies
and the role of travel managers as employees return to the road. Now's
your chance to join that conversation with key industry players, so get
your quarantine snacks and coffee, and bring your questions.
One thing about the future of meetings and events is clear: Going forward, there will be a virtual component. At
first, we may be looking at fully virtual events, but even after the
crisis of Covid-19 is in the rearview mirror, the hybrid element will
remain. Why? One reason is top of mind now: Medically vulnerable people
need to have the opportunity to attend events; hybrid meetings opens
that door. We should have been doing this already.
there are less obvious reasons: Cost may be a factor moving forward in
financially uncertain times. Hybrid meetings can help cut costs
associated with wholly face-to-face events. What about new
opportunities? Hybrid meetings are looping in more attendees than their
face-to-face counterparts. In addition, the value is different. Remember
all that data you wish you could capture during the face-to-face event?
It’s literally at your fingertips in a virtual setting. That’s
management and sponsorship gold. And don't forget sustainability. More
virtual equals more eco-friendly. In this BTN Travel & Meetings Town
Hall webinar, we’ll talk about the challenges but also the
opportunities inherent in hybrid events, and how some companies have
already changed their meetings strategies successfully.
Sometimes it's easier not to talk
about it. That goes for LGBTQ people but also for their employers. A
company that hides behind a blanket corporate policy that "everyone is
equal" is avoiding the subject—because one-size-fits-all does not fit
everyone well, especially in terms of traveler safety and security.True
support for a diverse workforce can occur only when policymakers,
decision-makers, managers and employees talk openly and frankly about
what individuals need in order to do their jobs safely. In the last days
of Pride Month, BTN will focus on the LGBTQ business traveler during
this 60-minute webinar. Bring your questions and get some answers!
Given the unprecedented changes in recent months, travel
managers need to take a close look at their hotel programs to evaluate what had
been working, what wasn’t, and what to fix moving forward. As you prepare for
the return of travel and 2021 negotiations, learn about the hotel program
practices, satisfaction levels and future plans of more than 280 travel buyers
who responded to a BTN Group survey conducted on behalf of RoomIt by CWT in
April-May. What lessons can you learn from the research findings?
In this hourlong BTN Group thought-leadership webinar, hear
travel managers and consultants identify how their programs and strategies
likely will change as they begin to source hotels for next year and beyond.
travel and meetings won't be the same for a while. As the industry looks
at an uncertain future, how will travel programs be managed? What safeguards
will companies have to put in place; what will corporate travelers demand; and,
at least for the short term, how will this all fit into what governments
BTN tapped a
group of 300 travel buyers to brainstorm recovery strategies and the role of
travel managers as employees return to the road. Now's your chance to join that
conversation with key industry players, so get your quarantine snacks and
coffee, and bring your questions.
Policy Priorities After Covid-19 is the focus in this second event in this BTN
Town Hall Webinar Series. Organizations are looking
closely at their travel policies to understand how they may have to change as
business travel recovers. New travel preparation elements like personal
protective equipment may need to be included; potentially liability waivers.
But buying decisions as well may need to change, with policy guiding buyers
away from non-refundable tickets or pre-paid hotel rates. And what about
mandates and pre-trip approvals? Will policy strength be a focus and how will
it be enforced? In this 60-minute BTN webinar, expert buyers will dissect these
considerations and more.