BTN Intelligence's Small and Midsize Enterprise Report 2026Small and midsized enterprises are investing in business travel despite geopolitical instability and rising costs, while many work to bring greater structure, visibility and control to their travel management programs.... Read Now
BTN Intelligence: 2025 SME Travel Management ReportThis research report from BTN Intelligence explores how SME travel programs are meeting cost and other challenges in 2025 and how they are interfacing with suppliers, travel management partners and innovation opportunities.... KEEP READING
2024: Small & Midsize Travel Programs Take FlightBTN's 2024 report on small and midsize enterprises shows that now, more than ever, SMEs have the options to tailor travel management strategies to the needs of their companies. This report offers survey results from 122 SME travel managers and goes in depth with buyers making meaningful changes to travel programs now—showing how you can, too.... KEEP READING
2023: Smaller Spenders, Bigger DealSmaller Spenders, Bigger Deal Sponsored by Read the BTN Special Report BTN's 2023 Small & Midsize Travel Management Report explores the new industry landscape of identifying, building and speaking to smaller market travel buyers. They may have less to spend than their large-market peers, b... KEEP READING
2022: Shifting BalanceSmall and midsize companies resumed travel faster than their large market counterparts. Can SME travel buyers throw their newfound weight around?... KEEP READING
2021: Back to the Drawing Board2021 Small & Midsize Enterprise Report... KEEP READING
2020: Reviving Business Travel at Small & Midsize CompaniesAnalyzing SMEs’ approach to travel management amid Covid-19, including a look at agency pricing and communication strategies, along with three case studies.... KEEP READING
2019: SMEs Are Big Players in the Corporate Travel IndustryThree SME travel program models, whether airline SME discounts unseated traditional RFPs, hotels dynamic pricing for SMEs, leveraging TMC rates for hotel programs and more.... KEEP READING
2018: Why the Midmarket Matters to Suppliers2018 Small & Midsize Enterprise Report 2018: Why the Midmarket Matters to Suppliers Sponsored by Check It Out Why the midmarket matters to suppliers, the increasing competition for the small market, the ideal TMC for midmarket travel programs, airline challenges for small and midsize enterpr... KEEP READING
2017: SMEs in the Age of Technology, Innovation & GlobalizationWhat chatbots mean for the midmarket, travel mangement companies’ approach to SMEs, using expense data to muscle up hotel negotiating & expert advice on stronger travel policies, sourcing your first TMC &... KEEP READING
2016: Travel Buyers: Who They Are, What They Manage & HowBenchmarking for travel managers at small and midsize enterprises, globalization and travel risk management strategies and negotiation climates across supplier types.... KEEP READING
2015: Taking ControlSMEs moving toward large-market best practices, meetings cost control versus comprehensive strategic meetings management, plus expense management tools & 12 tips for working with suppliers.... KEEP READING
2014: From Unmanaged to Maturity, Small & Midsize Companies Take Myriad Travel Management PathsCost containment, a drift toward centralized meetings management, payment options, sourcing as corporate travel demand recovers & small doesn’t mean simple among travel management company clients.... KEEP READING