Meetings technology provider Cvent has introduced two new offerings related to health and safety in response to the Covid-19 pandemic, the company announced.
One is the Source Safely microsite, located within the Cvent Supplier Network, which compiles health and safety information for more than 31,000 properties globally. It includes information such as cleanliness standards and other guidelines from convention and visitors bureaus, hotel management companies, independent venues and hotel chains, and is updated regularly as new information comes in from suppliers.
Cvent also has created a set of nearly 60 standardized questions related to hotel health and safety protocols that will be included in the company's Business Transient Solution request-for-proposals product, formerly known as Lanyon. Supplier answers to them, however, will be available in a custom channel field in the property profile, where clients will be able to view them through the Custom Template Builder while they are pulling information about a supplier's specific bid or during the solicitation process. The questions will not be included in the RFP "so the answers will not remain stagnant in bids," as suppliers can modify their answers as their practices around Covid-19 evolve, according to the company.
The questions took into consideration recommendations from corporations, travel management companies, hotel suppliers, and industry organizations, such as the American Hotel & Lodging Association. Examples include: "Are all employees trained on Covid-19 safety and facility sanitation protocols?" and "Are hand sanitizing stations installed and easily accessible by employees and guests at hotel entrances as well as the reception area?"
The Covid-19 questions are available for suppliers to answer now, and will become available in early August to all Cvent corporations and travel managers to view as part of the RFP process.