2025: Overall Airline Scores Rise, Delta Maintains First Place StreakDelta Air Lines takes top spot in BTN's annual Airline Survey for the 15th year, as buyers up-rated their airline partners overall. Plus, JetBlue joins... Read the Report
2024: Delta's Winning Streak Extends to 14Delta Air Lines remains the top carrier among business travel managers in a year where most airlines saw downgraded scores. Southwest continues to rise.... KEEP READING
2023: Delta Remains Dominant with 13th Consecutive WinIn a year dominated by New Distribution Capability changes and challenges, it might not come as a surprise that one carrier that thus far has stayed out... KEEP READING
2022: Delta Makes It a DozenFor a 12th year in a row, Delta Air Lines took the top spot in BTN's annual Airline Survey, continuing to earn accolades from corporate travel buyers.... KEEP READING
2021: 11 and Counting: Delta Stays on Top Again as Airlines Earn High Scores for Covid-19 ResponseDelta Air Lines soared to its 11th consecutive victory in BTN’s annual Airline Survey, continuing to burnish its reputation among buyers as the U.S.... KEEP READING
2020: Delta Maintains Winning Streak Amid Covid ChallengesFor the 10th year in a row, travel buyers rated Delta Air Lines as the top carrier in BTN’s Airline Survey, atop a tide of improved buyer satisfaction... KEEP READING
2019: Delta Nabs Ninth Win as United Shows Stark ImprovementDelta extended its record-long reign at the top of BTN's Airline Survey, earning the top overall score from corporate travel buyers and agents for the... KEEP READING
2018: Competitors Narrow the Gap on DeltaDelta has beaten its own record, winning BTN’s Airline Survey for the eighth consecutive year. All its competitors, however, have upped their game. In... KEEP READING
2017: Delta Is Now BTN's Winningest AirlineDelta Air Lines claimed a record-setting seventh year atop BTN's annual airline survey of corporate travel managers and agents, once again steamrolling... KEEP READING
2016: Better Scores for Each of the Big 4For the sixth year in a row, Delta Air Lines soared above its competition in BTN's annual Airline Survey, but the results gave all carriers room to... KEEP READING
2015: Delta Flies HighestFor the fifth consecutive year, corporate travel managers have named Delta Air Lines their favorite airline. The carrier once again earned the top score... KEEP READING
2014: A Clean Sweep for DeltaDelta Air Lines further solidified its status as the darling of the U.S. corporate travel industry, as the carrier earned the top score in the BTN... KEEP READING
2013: Follow the LeaderDelta Air Lines for the third consecutive year maintained its position as the leading U.S. airline as rated by corporate travel buyers in the BTN Annual... KEEP READING
2012: An Unprecedented SweepDelta Air Lines for the second straight year topped its major domestic competitors in Business Travel News' Annual Airline Survey, earning the... KEEP READING
2011: Delta Finally on TopDelta Air Lines this year for the first time took top honors in the Business Travel News Annual Airline Survey, earning the highest ratings from... KEEP READING
2010: Air AcclaimContinental Airlines for the third consecutive year secured top honors in Business Travel News' Annual Airline Survey, while its merger partner and new... KEEP READING