BTN Expert Q&A

Major incidents such as the 2024 global CrowdStrike IT outage, the Heathrow Airport substation fire in 2025, and the ongoing conflict in the Middle East show how disruption has become the new normal. When sudden crises bring commercial aviation to a near standstill, the pressure on corporate travel programs intensifies... Keep Reading

Brett Burgess, ATPCO's president and CEO, discusses his company's role in modernizing airline distribution with challenges like dynamic offers, leveraging AI, and maintaining data access for corporate travel managers.... Keep Reading

Extended-stay accommodation specialist 3Sixty is expanding its presence in managed corporate travel as project-based assignments, especially within the tech industry, are driving increased demand for extended stays.... Keep Reading

Aeromexico global head of sales Giancarlo Mulinelli stepped into his role in 2022, and the carrier since has made several changes to how it approaches the corporate market. Mulinelli talked with BTN about the Mexico-based airline's new approach and the state of corporate travel demand. ... Keep Reading

Event tech start-up Naboo focuses on AI-driven procurement software for enterprise clients, disrupting the meetings and events industry with aggressive pricing and expansion in global markets.... Keep Reading

New Virgin Atlantic VP of the Americas Dave Hodges spoke with BTN's Donna M. Airoldi about investing in premium travel, the value of partnerships and corporate demand trends. ... Keep Reading

When health becomes a priority for managed travel, small changes can enhance traveler well-being and productivity, and can create travel programs that support sustainable performance.... Keep Reading

Host travel agency and travel distributor InteleTravel, building off a string of acquisitions during the past several years, recently launched a new booking and travel management platform.... Keep Reading

In a novel switcheroo of long-held best practices that urge would-be strategic meetings management practitioners to map a precise strategy and only then get your technology in gear, HRS vice president lodging and meetings solutions for North America Kari Wendel advises companies to let technology help inform RFP bids and... Keep Reading

FCM Travel sees an opportunity, amid the ongoing mergers and acquisitions in the travel management industry, to position itself as a "true alternative" for travel buyers. Billy McDonough, president of FCM Travel Americas, recently spoke to BTN's Michael B. Baker about the TMC's marketing and technology strategy in the... Keep Reading