Featured Webinars

 alt='Rethinking Travel Policy Compliance'  Title='Rethinking Travel Policy Compliance'
Rethinking Travel Policy ComplianceThurs, Mar 19 at 1:00pmET/10:00amPTWatch Now

For many companies, travel policy compliance has been defined as measuring traveler behaviors such as booking through a designated channel, with preferred suppliers, or within the “magic” advance booking window to get the lowest fares or save money. But is the savings potential of such booking behaviors really where travel managers should focus their efforts?

In this BTN Group Thought Leadership webinar, sponsored by Deem, travel, finance and risk managers will detail how you can think more broadly about such potential compliance issues, properly train employees and avert any such costs.


Key Takeaways

  • Risk and duty of care 
  • Tax implications
  • Expense fraud
  • Data privacy 
  • Work rule issues 
  • Others that could land your employees or company in the news

Speakers

Sally Abella, Senior Director, Global Corporate Travel, Harman
John Jennings, Partner, Deloitte Tax LLP
Donna Sharp, General Manager, Travel Services, National Corporate Housing
Moderator: Jen Bankard, Director of Content Solutions and Conferences, The BTN Group

Sponsored by

1-Deem-logo

Webinars

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Keys to a Successful Internal Event StrategyThursday, March 12 at 1:00 PM ETWatch Now
Internal meetings and events are key to helping your business and your employees grow. Yet they often don’t get the same level of attention and buy-in as external events. From sales kickoffs to executive retreats to user conferences, the internal event ecosystem is complex with lots of moving parts and many stakeholders from whom you need to engage. In this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, speakers will highlight trends in the business of internal events and share their tips to ensure your internal meetings have a strategic purpose and provide value to both your organization and your employees.
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A Strong Travel Culture: Your Program's Key to Success in the New DecadeThursday, March 5 at 1:00 PM ET / 10:00 AM PTWatch Now

According to a Harvard Business Review Analytic Services survey, 58% of respondents said that having a strong travel culture is very important to their organizations business performance. Travel managers play a key role in creating this culture. However, as the role of the travel manager continues to evolve, new job skills are needed to ensure your program is a success. 

During this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia, travel buyers and industry experts will discuss topics such as the ever-changing role of the travel manager and how embracing digital transformation and treating travel as a strategic investment can create a strong travel culture.

Whether managing an in-country program in India or a global program that incorporates it, the market comes with nuances that travel managers must understand to drive a successful program. In some ways, the country is leapfrogging western nations when it comes to technology capability and the speed at which it can implement. In other ways, distribution, payment and the basic role of the travel manager may still be challenges to overcome. How do you navigate a culture of great technology innovation and customization yet with a less mature culture of travel management within many organizations? Join the first episode in BTN's new Global Insights webinar series to learn about how to cement travel management success in India—and how success here could also impact how you consider travel management in other regions. 

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TMC Structure, Sourcing, SatisfactionThurs, February 6 at 12:00 PM ETWatch Now
For a new research report, The Beat surveyed travel managers to untangle the inner workings of one of the most critical, and perhaps complicated, relationships in corporate travel: that between travel buyers and their travel management companies. TMCs take on various roles for organizations: transaction enabler, policy developer, compliance enforcer, savings optimizer, technology implementer and data provider, among many others. Given the range of roles TMCs play and the diversity of managed travel clients, the composition of these relationships vary widely.

Join us for this 60-minute webinar to review key findings of The Beat Research report and hear commentary from our expert panel.
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2020- A Year of Clarity in the Hotel RFP Process and Market Demand?Tuesday, January 28 at 1:00 PM ETWatch Now
As we close the books on another RFP season and enter a new decade, have hoteliers and corporations gained any clarity on yearly processes and expectations? This 60-minute BTN Group Thought Leadership webinar sponsored by Cvent is intended to help revenue management teams understand the trends in RFP and sourcing tools and strategies used in the transient market. Industry experts will share insights ranging from the impact of trends on contracting timelines to outlooks on the impact of the next election cycle on transient demand for hotels.
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Hot Topics in Managed Travel for 2020Thursday, January 16 at 1:00 PM ET / 10:00 AM PTWatch Now

From airline distribution to blockchain, economic uncertainty to lowest logical fares, payment to reporting, what are the topics most likely to significantly impact managed travel—and your travelers or travel program—this year? Join us as travel buyers and industry experts opine on the hottest topics they’re following and why.

During this 60-minute BTN Group thought-leadership webinar, sponsored by Deem, speakers will highlight the emerging business dynamics, technologies and changes to long-held industry distribution and economic models that could impact your supplier relationships, reporting, contracts or more this year. You’ll leave with a list of topics you need to follow and a keener understanding of why they’re important.

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Implementing a Managed Travel Program for Businesses with Less than $10M in SpendWednesday, December 17 at 1:00 PM ET / 10:00 AM PTWatch Now

Rapid growth at small companies has often meant a hodge-podge approach to travel bookings and few resources to manage travel. When it’s time to implement an effective, comprehensive managed travel program, how should a company approach the task? Listen as travel buyers and industry professionals share their best practices from policy to communications, training to reporting in this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia. 

The panel will discuss the top reasons to establish a managed travel program, such as gaining visibility into and managing travel costs, identifying savings opportunities, improving the traveler experience and duty of care of travelers. This webinar is aimed at companies with less than $10 million in travel spend and limited full-time resources. Ask your own questions during the live Q&A.

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2020 Travel Policy Refresh—It’s Time to Simplify!Thursday, December 12 at 1:00 PM ET / 10:00 AM PTWatch Now

As the new year and a new decade approaches, it’s a good time to review your travel policy to ensure that your company and your travelers are informed and protected. “Simplify” and “shorten” are common trends in travel policy updates, along with “traveler-centric.” But how best to execute? Register now to hear leading practitioners who have recently updated their travel policies share their insights and latest practices in this 60-minute BTN Group thought-leadership webinar sponsored by TripActions. Ask your own questions of the expert panel during the live Q&A.

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Delivering to Travel StakeholdersTuesday, December 10 at 11:00 AM ETWatch Now

Over its relatively short career as a business function, travel management has lived in many places in the organization. First, it was the CEO's office, then HR, then operations and more recently procurement, as cost-savings became a travel management priority. Now, all those former hosts are stakeholders, and new stakeholders like security and information technology are on the rise.

How does a travel manager deliver value to so many different constituents—and that doesn’t even count travelers? The answer is often in the travel data, but it matters how it is sliced and in what context it is presented. In this webinar, learn from data experts, consultants and senior travel buyers, how they work with data and storytelling to deliver what all their stakeholders need.

Understand how Expedia Group leverages NDC-enabled connections with Lufthansa Group airlines to bring value to their travelers during this 45-minute webinar.

Hear how businesses can benefit from NDC implementations as speakers explain the  goals, process and deliverables achieved by both parties during this second in a series of IATA NDC InFocus Webinars, sponsored and developed by IATA, and produced by the BTN Group.  

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How United Airlines and TripActions Bring Value to Corporates Through NDCTuesday, November 7 at 1PM ET/10AM PTWatch Now

Curious about what New Distribution Capability really means to your managed travel program? During this 45-minute webinar, hear the NDC journey of one of the NDC Leaderboard airlines, United Airlines, and its travel management company partner, TripActions in their common objective to bring added value to corporate buyers and travelers.

Understand how businesses can benefit from NDC implementations as speakers explain the  goals, process and deliverables achieved by both parties during this first in a series of IATA NDC InFocus Webinars, sponsored and developed by IATA, and produced by the BTN Group. 

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Key Indicators to Manage TravelTuesday, October 29 at 1:00 PM ET / 10:00 AM PTWatch Now

While corporate travel continues to be about getting travelers from Point A to Point B and back as effectively as possible, so many aspects of booking, reporting and managing those trips have changed in recent years. Supplier products and pricing, technology, data analytics and an intensified corporate focus on traveler satisfaction are all evolving. So how are companies monitoring their managed travel programs: what are the key indicators to manage travel today?

Listen as travel buyers and a consultant highlight the key indicators that should drive managed travel programs today and why during this hour-long BTN Group thought-leadership webinar, sponsored by TripActions. Also hear the panel discuss the nuances of airline, traveler satisfaction and return on investment metrics. Ask your own questions during the live Q&A.

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Evaluating the Success of Your Travel ProgramThursday, October 24 at 1:00 PM ET / 10:00 AM PTWatch Now

Managed travel has traditionally focused on cost savings and cost compliance. But with growing emphasis on traveler satisfaction, work-life balance and duty of care, what are the critical success factors to evaluate the success of managed travel programs? What are the must-have components of a sophisticated managed travel program?

Listen as corporate travel buyers share how they—and their key stakeholders—monitor the success of their programs, evaluate the completeness and factor innovation. Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Deem.

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Corporate Travel Tech AdoptionThursday, October 17 at 12:00 PM ETWatch Now

Technology is the great enabler of travel management. From online booking tools to niche traveler rewards systems, corporations can deploy an array of tools to guide travelers pre-trip, in-trip and post-trip. But what have they deployed? And what do they plan to implement next? Register now for this 60-minute to hear the results of this The Beat Research report and commentary from our expert panel about 11 categories of tech tools. 

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Leveraging Transient and Meetings SpendThursday, October 10 at 1:00 PM ETWatch Now
Is it best to leverage transient and meetings spend or keep the functions separate and distinct? Leveraging advocates point to the ability to negotiate one contract for both business travel and group events, to drive efficiencies, cost savings and enhanced supplier relationships, among other benefits.

Naysayers point to the far more complex contracts required for meetings, the frequency of dealing with separate hotel, air or other sales teams for transient and group needs, and the challenges of securing the holy grail single contracts for both needs as driving forces not to leverage their combined business. Hear three veteran travel professionals offer a point: counter-point during this 60-minute thought-leadership webinar, sponsored by Cvent. Listen as our expert panel highlights the gains, as well as pains, that companies should explore as they evaluate the best practices of leveraging, or not, meetings and transient spending, for their organizations. Ask your own questions during the live Q&A.
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2020 Travel Industry ForecastWednesday, September 25 at 1:00 PM EDT / 10:00 AM PDTWatch Now

How will economic factors and supplier strategies affect business travel buyers for the rest of 2019 and into 2020? What pricing developments can travel program stakeholders anticipate for air fares and hotel rates? Prepare for 2020 by attending this Travel Industry Forecast webinar, developed and presented by BCD Travel. 

Hear the global and regional forecasts, along with recommendations that go beyond them, to inform your strategies for next year in this BTN Group In the Know webinar. And ask your own questions during the live Q&A—it’s 60 minutes you won’t want to miss! 

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Next Gen Travelers: Changing ExpectationsTuesday, September 24 at 1:00 PM EDT / 10:00 AM PDTWatch Now

Mirroring some of the dramatic business workforce changes as four—and sometimes even five—generations work side-by-side, the face of business travel also is changing. As Gen Z and Millennials increasingly hit the road for companies—along with Gen X, Baby Boomer and even the youngest of the Silent Generation—what impact are they having on corporate travel policies, booking tools, compliance, preferred suppliers and communications? On the supplier side, how are hotel chains adapting to the demands of these younger, not to mention even more tech-dependent, business travelers?


Join us as travel industry and other experts discuss the challenges and opportunities of generational and workplace changes. Better understand the needs, expectations, attitudes and other attributes of the next generations of road warriors during this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent Hospitality Cloud.

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Strategic Meetings Management & Marketing: Working with Customers EventsThursday, September 19 at 2:00 PM EDT / 11:00 AM PDTWatch Now

On the surface, Strategic Meetings Management programs and Marketing can be in conflict with each other. SMM looks to drive cost savings, standardized process, and compliance. Marketing departments are all about spending money to make money and enhancing the attendee experience. But really, these goals are just two sides of the same coin, and when SMM program managers, event planners, and marketers all work together, you are able to increase event satisfaction, drive value, and prove the impact of your events.


 In this webinar, The BTN Group and Cvent bring together meeting practitioners and marketers to discuss the value each side can bring to the other, and what some organizations are doing to bring marketing and SMM programs closer together.

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Meetings ROI: The Two Faces of DataTuesday, September 17 at 1:00 PM ET / 10:00 AM PTWatch Now

Strategic meetings management practices have long focused on budget, procurement and savings. These metrics are critical to controlling spend, but they don't give a full picture of value. Attendee experience and engagement data tells the story of what happens on the ground during the event. Following that data over time can provide even deeper insight into event value. In this BTN webinar, we'll look at the two faces of meetings data and how they combine to offer a real picture of meetings return on investment.

 alt='Best Practices In Business Travel: Expense'  Title='Best Practices In Business Travel: Expense'
Best Practices In Business Travel: ExpenseThursday, September 12 at 1:00 PM EDT / 10:00 AM PDTWatch Now

Expense management policies and technology systems are often as varied as company cultures. But what are leading practitioners doing about expense policies, practices or technologies to enhance travel programs, compliance, traveler satisfaction or savings?


Register now to hear leading practitioners share their insights and latest practices in this 60-minute BTN Group thought-leadership webinar sponsored by Air Canada. Ask your own questions of the expert panel during the live Q&A. 

 alt='Small & Midsize Travel Management Models'  Title='Small & Midsize Travel Management Models'
Small & Midsize Travel Management ModelsTuesday, September 10 at 1:00 PM EDT / 10:00 AM PDTWatch Now

 Travel management brings real value to small and midsize enterprises. From fiduciary responsibility to duty of care, all the way to traveler experience, a managed program can deliver. But what is the right travel management model for your small or midsize enterprise? In this webinar, BTN will bring together three travel buyers, each with a very different model for managing their small or midmarket program. Each buyer will outline his or her model and the objectives it achieves for them. Then, we'll open the panel to the audience – no question is too big or small. So whether you are just starting out with modest spend or have a mature midmarket travel management strategy, this webinar will deliver something for everyone. 

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Bleisure in Managed Travel: How and Why to EmbraceThursday, July 25 at 2:00 PM EDT / 11:00 AM PDTWatch Now
Travelers are embracing the concept of bleisure travel—combining business trips with leisure extensions before or after work assignments—but are companies embracing it?  If so, why and how? 

Listen as corporate travel executives discuss the surge in this trend and demographics of those most interested, as well as the challenges and opportunities that companies encounter in trying to develop policies and practices around bleisure trips. Listen as suppliers discuss how they’re working with corporate partners to engage travelers, book more travel and strengthen partnerships in this BTN Group thought-leadership webinar sponsored by Cvent Hospitality Cloud.
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Dining and Dollars: How to Bring Money Back into Your Program with Happy MealtimesThursday, July 18 at 1:00 PM EDT / 10:00 AM PDTWatch Now
Businesses spend significant money in the United States on three types of business dining: roughly $77B on travel meals, $15B on catering, and $8B on private dining events. With more than 660,000 restaurants across the country and a widespread tendency to write off dining as an expense that is too difficult to manage (and, quite frankly, too personal to mandate), travel managers have relied on per diems and called it a day … until now.

Hear three travel managers talk about their experiences, best practices, and the meaningful, real-dollar savings possible by wrangling business dining spend into a program that makes both finance teams and employees happy in this 45-minute webcast. Register now for this BTN Group In the Know webinar, with content sponsored and developed by Dinova, as we cover travel meals, catering, and private dining events.

Supported by new research from Dinova and the GBTA that establishes benchmarks for measuring traveler satisfaction programs–and discusses business dining’s role in these programs – this webinar will offer attendees:

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The Beat Research: TMC NDC Adoption BarometerWednesday, July 10 at 12:00 PM EDT / 9:00 AM PDTWatch Now
The New Distribution Capability is a technology standard with a straightforward premise: to modernize airline distribution in the agency channel. But how do corporate travel agencies around the world view the NDC standard? How are they approaching adoption and enablement? The Beat surveyed 30 major corporate travel agencies and learned that to TMCs, NDC is anything but straightforward. 

Register now for this 60-minute webinar to hear TMCs talk about the benefits and challenges of NDC adoption and the pace of change. Ask your own questions during the live webinar and download the full report.
IATA’s New Distribution Capability (NDC) is the poster-child for change in travel management. But how might it impact your managed travel program or the roles of key players in your program? 


Hear from the IATA program lead for NDC plus a travel buyer and TMC leader at the heart of the project in this 45-minute BTN Group In the Know webinar developed by IATA. Learn what NDC is and isn’t. Gain a better understanding of the opportunities and challenges as the industry moves to a new distribution landscape.
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Global Hotel Programs: Approaches To Drive Better ResultsTuesday, June 25 at 12:00 PM EDT / 10:00 AM PDTWatch Now
Sourcing and managing a global hotel program has become more complex for travel managers. In an increasingly dynamic hotel environment, managers are factoring in local and regional nuances and booking behaviors against static or dynamic rates, savings and security expectations. Hear global travel professionals highlight some of the challenges they are facing, their approaches and keys to driving better results in this 60-minute BTN Group thought-leadership webinar, sponsored by RoomIt by CWT. 


Global travel managers and professionals also will discuss nuances in certain regions, partners key to their success and how they have attained traveler buy-in and compliance of 80 percent or more in dozens of countries. Speakers also will highlight how they are measuring the success of their programs to key stakeholders. Ask your own questions during the live Q&A.
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Meeting Metrics That MatterWednesday, June 19 at 1:00 PM EDT / 10:00 AM PDTWatch Now
To best manage your company’s meetings program and strategy, what key metrics should you and other stakeholders monitor? Listen as meeting and travel executives discuss the metrics that matter most in their programs, how they developed them and what it takes to compile them.  


Also hear speakers discuss the key stakeholders involved in tracking program success and how they want to see the metrics presented. Register now for this hourlong BTN Group thought-leadership webinar, sponsored by Cvent. Ask your own questions of speakers during the live Q&A.
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Hotel Negotiations: How to Increase Your Purchasing Power by Influencing Traveler BehaviorFriday, June 7 at 12:00 PM EDT / 9:00 AM PDTWatch Now
Join us for this webinar detailing ways to improve your negotiating leverage with hoteliers by increasing influence over traveler hotel booking behavior. A corporate travel buyer and experienced hotel executive will share their insights.


Learn how to meet, and exceed, company objectives while providing quality options to travelers within your corporate hotel program during this 45-minute BTN Group “In the Know” webinar, developed and sponsored by TRIPBAM. Ask your own questions during the live Q&A.
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Equipping Your Travel ProgramThursday, May 30 at 1:00 PM EDT / 10:00 AM PDTWatch Now
Technology strategies are changing. Is your program keeping up? 

Managed travel technology has exploded—how will it change your program? Our expert panel will talk about the advantages to buying an off-the-shelf tech stack versus building certain pieces in house or architecting a technology structure from a variety of suppliers. It will also explore how industry technology changes will affect your programs. Will TMC partners enable more personalization? Are booking tools getting any smarter? Are mobile apps ready to provide real-time, relevant messaging to travelers—and how does this all work? Beyond core travel and expense platforms, what are some of the longer-tail technologies and services that travel managers should be looking at now?
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How Machine Learning and Predictive Analytics Can Improve Your Travel ProgramTuesday, May 21 at 1:00 PM EDT / 10:00 AM PDTWatch Now
In the data-driven realm of business travel management, access to better data is what helps suppliers and buyers secure better deals. Suppliers used to have an edge in the quest for data, but in today’s world of business travel many companies invest in business travel data analysis by hiring analysts on travel management teams and buying analytics tools. However, a new gap is opening today with suppliers using their larger data sets and budgets to apply machine intelligence to analytics. It is becoming critical for travel managers to have access to these new tools as well.

Register now for this 60-minute BTN Group thought-leadership webinar, sponsored by Egencia, to learn how new technologies can improve your business travel program. Hear what leading travel managers are already doing to leverage predictive analytics in their travel programs and what suppliers have to say about where the industry is going with machine learning and predictive analytics and when!
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Travel Policy as an Employee Recruitment/Retention ToolThursday, May 2 at 1:00 PM EDT / 10:00 AM PDTWatch Now
With the tightest labor market in decades, job candidates and current employees are more closely scrutinizing travel policies, preferred suppliers and programs. What are companies doing to ensure that their travel policies and programs are not only competitive, but leading edge? 


Register now for this BTN Group thought-leadership webinar, sponsored by Direct Travel, to hear leading practitioners detail their concerns, what they’re doing and why. How are they looking at class of service, upgrade, premium economy, supplier status programs and even flight delays to better view their programs through the eyes of prospective or current employees? What impact are changes having on travelers and their bottom lines? And, how should you review your own program?
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Moving Beyond the Big Three: Why Agency, Payment and Expense Data Isn’t EnoughTuesday, April 30 at 1:00 PM EDT / 10 AM PDTWatch Now
We all know that spend transparency and supplier negotiation strategies are important. With advancements in data and technology, you might be thinking that now is the time to integrate your agency, payment and expense data. But there are many important factors that the “big three” can’t capture. 


Integrating third-party data sources can give you a holistic view while also being a cost-effective business intelligence solution for your program. Join us for this hour-long webinar to learn why the integration of traditional data sources just isn't enough anymore and what you can do about it, simply and effectively, to elevate the returns of your travel program. Register now for this “In the Know” webinar with content developed and sponsored by Advito.
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6 Ways to Save Money on Business TravelThursday, April 25 at 1pm EDT / 10am PDTWatch Now

While corporations have intensified the focus on traveler satisfaction in managed travel programs, savings remains a top priority. What are the best ways to drive savings in managed travel and what are some of the innovative new practices to stretch travel dollars? Listen as travel managers and an industry consultant share their tips during this 60-minute BTN Group thought-leadership webinar, sponsored by TripActions.

The webinar will address the following questions:

- With limited time, where should travel buyers focus savings strategies?

- What are new and innovative ways companies can save?

- How do you balance cost savings and traveler satisfaction?

- How do you best measure savings and program ROI?

 

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Best Practices in Business Travel: BookingThursday, April 11 at 12:00pm EDT / 9:00am PDTWatch Now
With so many ways to book business travel, what are industry best practices for managed travel programs? How should companies configure, communicate and set policies that best balance compliance and savings with traveler satisfaction and experience?  


Register now to hear leading practitioners share their experiences and practices in this 60-minute BTN Group thought-leadership webinar sponsored by Air Canada.