Why are there only 98 companies on BTN's Corporate Travel 100 this year? That's a good question. Due to the massive drop in corporate travel during the pandemic, BTN made the editorial decision to compile this year's Corporate Travel 100 based on the same list of companies as last year and followed up to understand the impact of the pandemic on their programs. Two companies from the 2020 CT 100 merged with another two companies on the list, effectively reducting our universe of follow-ups to 98.
BTN's 2021 CT 100 is based on 2020 air ickets purchased at all U.S. points of sale for domestic and international business travel. BTN's executive director of conference content and strategy David Meyer contacted each company on the 2020 Corporate Travel 100 to conduct a follow up interview and online survey to find out how each company was dealing with business travel reduction, how they were adjusting travel programs in the interim and whether the hiatus would drive fundamental changes.
Certain companies decline the BTN outreach. For companies that chose not to confirm business U.S.-booked air travel volumes, BTN used industry sources, published reports and other intelligence about specific programs to provide an estimate of U.S.-booked air volume. Estimates are noted in the listings. The BTN editorial team would like to thank David Meyer for his efforts this year—and every year—to compile the list and survey this important group of business travel experts.