2020 U.S.-Booked Air Volume: $35.7 million
Primary U.S. Online Booking Tool: Concur
Primary U.S. Expense Supplier: Concur
Consolidated U.S. TMC: CWT
BTN estimates Facebook’s 2020 U.S.-booked air volume to be
$35.7 million, a massive drop from $194 million in 2019. The social media giant
was among the first American companies to cancel a major conference due to
Covid-19 developments. It’s F8 developers conference had been planned for May 5
that year, but the company pulled the plug on February 27. It had banned
non-essential business travel by March 7—both moves in advance of the World
Health Organization officially declaring a pandemic. As Covid-19 wore on,
Facebook had planned a return-to-office for October 2021, but that too has been
postponed to January 2022 with the rise of the delta variant.
Revenues for the social media company totaled $85.97
billion, up 22 percent year over year. Total expenses and costs reached $53.3
billion, an increase from $46.7 billion in 2019. At the end of 2020, the
company had a global workforce of 58,604 employees, a 30 percent year-over-year
headcount increase. Facebook counts offices in more than 80 cities around the
world and owns data centers in 17 countries.