2020 U.S.-Booked Air Volume: $58 million
Global T&E: $741.8 million
Primary Air Suppliers: American, Delta, United
Primary Hotel Suppliers: Accor, Hilton, Marriott
Primary Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: GetThere
Primary U.S. Payment Supplier: American Express
Card Program: Individual Bill/Individual Pay
Consolidated Global TMC: Amex GBT
Accounting firm EY has used the pause in travel from
Covid-19—during which its U.S.-booked air volume for 2020 dropped to about a
sixth of what it was a year prior—as an opportunity to focus on the purpose of
travel within the company as well as how they deliver to the EY carbon emission
That has included the implementation of a new approval
process that gives more granular data regarding the purpose of trips. The
company has added additional approvals due to the pandemic, most of which will
remain in place as restrictions are lifted country to country.
EY in 2020 implemented a new homegrown meetings and events
portal as its travel program transitioned to virtual last year which enabled
the capture of more in-depth data.
It also implemented more tools to support employees while on
the road as well as robotic processes which increased compliance to the program
or pushed relevant information to travelers as a result of the new requirements
due to the pandemic.
American Express Global Business Travel services EY across
the U.S., EMEA and APAC with BCD in place for LATAM and South Africa.