< PrevNext > 7. EY London Share 2020 U.S.-Booked Air Volume: $58 millionGlobal T&E: $741.8 millionPrimary Air Suppliers: American, Delta, UnitedPrimary Hotel Suppliers: Accor, Hilton, MarriottPrimary Car Rental Suppliers: Hertz, NationalPrimary U.S. Online Booking Tool: GetTherePrimary U.S. Payment Supplier: American ExpressCard Program: Individual Bill/Individual PayConsolidated Global TMC: Amex GBTAccounting firm EY has used the pause in travel from Covid-19—during which its U.S.-booked air volume for 2020 dropped to about a sixth of what it was a year prior—as an opportunity to focus on the purpose of travel within the company as well as how they deliver to the EY carbon emission reduction goals.That has included the implementation of a new approval process that gives more granular data regarding the purpose of trips. The company has added additional approvals due to the pandemic, most of which will remain in place as restrictions are lifted country to country. EY in 2020 implemented a new homegrown meetings and events portal as its travel program transitioned to virtual last year which enabled the capture of more in-depth data. It also implemented more tools to support employees while on the road as well as robotic processes which increased compliance to the program or pushed relevant information to travelers as a result of the new requirements due to the pandemic.American Express Global Business Travel services EY across the U.S., EMEA and APAC with BCD in place for LATAM and South Africa.