2020 U.S.-Booked Air Volume: $12 million
Primary Global Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: ISOS
Consolidated Global TMC: Amex GBT
Semiconductor chip manufacturer Intel in 2020 slashed its
U.S.-booked airline spending by more than 80 percent year over year and likely
will cut further in 2021.
The company made some changes to its travel policy as a
result of the pandemic, mostly to support the essential travelers who stayed on
the road. Intel developed a new pre-trip approval process and is in the process
of deploying new technology to support it. The company also has focused on the
safety- and security-related aspects of its policy and worked to develop robust
channels of communications to keep all travelers constantly aware of related
information.
Intel has invested in remote conferencing tools, including
production equipment, and will continue to encourage their use for some
meetings beyond the pandemic. However, such remote meetings will not be
considered a default travel replacement and won’t be embedded as a choice in
travel-booking workflows, for example.
The company is rolling out a plan to communicate details to
return to business travel, pending current Covid-19 status, and informing
would-be travelers of available support and safety and security conditions.
Intel plans to conduct a full strategic evaluation of its travel program once
normalcy returns.