2020 U.S.-Booked Air Volume: $6 million
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: American Express
Primary Global Expense Supplier: Concur
Consolidated U.S. TMC: Amex GBT
BTN estimates that global multi-industry manufacturer ITW spent $6 million on U.S.-booked air in 2020, about an eighth of its 2019 spend.
In addition to travel restrictions related to Covid-19, ITW in recent years has had a focus on reducing travel and instructing employees on how to travel smarter. Its travelers use a proprietary app, powered by Roadmap, that integrates suppliers, policy and guidance into a single platform.
The company reported revenues of $12.6 billion in 2020, down 10.9 percent year over year. About half of those revenues came from outside of North America. The company has about 43,000 employees around the world.