< PrevNext > 79. 3M St. Paul, Minn. Share 2020 U.S.-Booked Air Volume: $9.9 million2020 Global Air Volume: $39 million2020 U.S. T&E: $117.7 million2020 Global T&E: $209 millionPrimary Air Supplier: DeltaPrimary Hotel Supplier: HiltonPrimary Rental Car Suppliers: Enterprise, NationalPrimary Global Online Booking Tool: ConcurPrimary U.S. Payment Supplier: CitibankPrimary U.S. Expense Supplier: ConcurCard Program: Individual Bill/Central PayPrimary Global Expense Supplier: ConcurPrimary Global Travel Risk Management Supplier: Crisis24Consolidated U.S. TMC: CWTIn 2020, 3M’s U.S.-booked air spend was $9.9 million, about a quarter of its $40 million spend in 2019, due to reduced travel amid the Covid-19 pandemic. The company executed travel restrictions, including for international travel that was not deemed business critical, and revised its travel policy and tools, including adding travel-restriction communications and creating new tools to understand health and safety risks. About 73 percent of 3M’s global air spend in 2020 was domestic, all of which was booked with CWT. Of the 27 percent spent on international travel, 60 percent was booked with BCD Travel and 40 percent with CWT. As business travel resumes, 3M anticipates U.S.-booked air spend to increase to $20 million in 2021. Prior to the pandemic, the multinational conglomerate had pre-trip approval in place and continues that practice. 3M in 2020 instituted a policy clean-up project with updated expense policies to support a remote workforce, a partnership with strategic meetings management with a focus on meeting approvals and virtual meeting excellence, implementation of an automated process to post and reimburse travelers, and management of a corporate risk-awareness education campaign. One business travel policy change was to make its premium class policy less restrictive as a result of the pandemic. 3M in 2020 also established an individual meals guideline in the United States and Canada as well as a non-employee travel standard and reimbursement guideline. The company includes dynamic pricing in its hotel program, without using a rate cap. It’s advance air purchase policy for both domestic and international tickets is 14 to 21 days. The company aims to make its operations more sustainable and anticipates investments of $1 billion over the next 20 years to accelerate its ability to achieve carbon neutrality by 2050, further reduce water usage and improve water quality, according to the company’s 2021 sustainability report. 3M’s 2020 business travel-related Scope 3 carbon dioxide equivalent emissions were 13,300 metric tons, down from 52,800 in 2019.