2020 U.S.-Booked Air Volume: $44.2 million
2020 Global T&E: $95.1 million
Primary Global Payment Supplier: Citibank
Primary Global Expense Supplier: SAP
Primary Global Travel Risk Management Supplier: WorldAware
Consolidated U.S. TMC: Amex GBT
During 2020, the World Bank racked up $44.2 million in
U.S.-booked air volume, about one-quarter of its total in 2019. Despite the
drastic reduction in travel, the international financial aid institution
delivered the same amount of economic assistance—just under $50 billion—in 2020
as it did the prior year.
Reflective of the organization’s geographical focus, just 5
percent of U.S.-booked air volume was for domestic travel. The Bank’s
consolidated U.S. travel management provider, Amex GBT, also handled about 60
percent of non-U.S.-booked travel, with BCD Travel managing 35 percent on
non-U.S. volume and the remaining 5 percent—comprised of travel booked in
India—handled by SOTC.
The World Bank implemented a number of Covid-related travel
policy changes in 2020. While the organization already required pre-trip approval before the pandemic, it
tightened those rules by requiring vice president-level approval for all
international travel. The Bank also developed Covid-related travel guidance for
staff, including a “Know Before You Go” campaign to educate travelers.
2021 priorities include sustainability efforts, such as
displaying carbon emissions measurements within the booking processes, and
integrating entry requirements from IATA’s Timatic platform into the corporate
intranet.