2020 U.S.-Booked Air Volume: $15 million
For full-year 2020, Citigroup reported net income of $11.4 billion on revenues of $74.3 billion, compared to net income of $19.4 billion on revenues of $74.3 billion for full-year 2019. Then-CEO Michael Corbat called 2020 ‘a tumultuous year,’ which was also reflected in Citi’s corporate travel numbers. Jane Fraser took over as Citi CEO in February 2021.
Citi was among the first movers to restrict cross-border travel for employees worldwide. Reuters reported the move on March 2, 2020, and alluded to previous restrictions put in place for select regions and countries and cancelation of Citigroup meetings and events. BTN estimates Citi’s U.S.-booked air volume fell to $15 million from an estimated $145 million in 2019.
Citi in February 2021 committed to net zero emissions by 2050. Citi previously drafted sustainable supply chain policies for its travel suppliers and continued discussions on how to implement those in 2020.
The company had 210,000 full-time employees at the end of 2020, up 10,000 year over year.