2020 U.S.-Booked Air Volume: $17.2 million
2020 Global T&E: $70.8 million
Primary Air Suppliers: Lufthansa, Southwest, United
Primary Hotel Suppliers: Hilton, Hyatt, Marriott
Primary Car Rental Suppliers: Avis/Budget, Enterprise
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: American Express
Card Program: Individual Bill/Individual Pay
Primary Global Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: ISOS
Consolidated U.S. TMC: CWT
American multinational energy company Chevron spent just over $17 million in U.S.-booked air volume in 2020, down from more than $83 million in 2019. Among the challenges of 2020 were not only enabling safe and reliable business-essential travel for Chevron employees, but also mobilizing/demobilizing personnel, including essential workers and expats, safely amid changing travel restrictions. The company also canceled all external meetings incurring minimal fees.
Chevron’s strategic priorities remained the same among these challenges, and travel program administrators pushed forward with program improvements in 2020, including new global preferred hotel sourcing strategy, global car rental sourcing and an expanded technology set of online and mobile tools to enhance the traveler experience. The company also enhanced its meeting and event tools and improved travel analytics and reporting.
The company in 2021 will integrate the Chevron and Noble Energy travel policies and programs, after acquiring the New York-based energy company in October 2020. Other program priorities for 2021 include renegotiating all hotel agreements for offsite meetings and implementing virtual meetings software for offsite meetings. The company predicts business travel spend will reach $34 million in 2021.