Management

TripActions Adds Reporting & Carbon Impact FeaturesBy Dawit Habtemariam

TripActions has redesigned its travel manager dashboard and added visibility into traveler sentiment with a customer satisfaction score; agent service,... KEEP READING

Traxo Will Transmit Direct Airline Bookings to Duty of Care ProvidersBy Adam Perrotta

A service from Traxo will enable booking data from more than 200 Airlines Reporting Corp.-member airlines to flow to duty of care providers, helping... KEEP READING

Win Modernizes Networked Travel Management Company ModelBy Elizabeth West

Global travel management company network Win and emerging booking tool provider WhereTo have modernized a central travel booking experience across the... KEEP READING

Did You Know About A1 Certificates?By Dawit Habtemariam

"This is a really ridiculous process in preparation of a business trip," said Christoph Carnier, president of German business travel association VDR. He... KEEP READING

Two BCD Network Agencies in South Africa MergeBy Amanda Metcalf

Connex Travel and Rennies Travel in South Africa plan to merge. BCD Travel counts Connex as a joint-venture partner and Rennies as a member of BCD's... KEEP READING

How One Company Worked with VisaHQBy Dawit Habtemariam

"The first time I sat with [the new Domino's CEO], he said to me, 'We need to make international travel less painful for our team members,'" said Becky... KEEP READING

TravelBank Is Rolling Out a Trip Management ToolBy Adam Perrotta

Booking and expense provider TravelBank is rolling out a suite of trip management tools that will serve as a central hub from which business travelers... KEEP READING

Hotel Terrorist Attacks Expected to Rise

Bob Howell—director and senior advisor of critical operations, global assistance and response for global risk management company WorldAware—believes... KEEP READING

Avish Joins DigiTravel ConsultingBy Dawit Habtemariam

Shimon Avish has joined DigiTravel Consulting as VP of consulting. He will help organizations curate and integrate emerging technologies into their... KEEP READING

Travel Buyers' Role in Protecting & Advancing Human RightsBy Amon Cohen

Can travel buyers advance human rights? Maybe. In March 2019, actor George Clooney called for a boycott of the Dorchester Collection of hotels, which... KEEP READING

United Will Move to Points-Based Upgrade SystemBy Michael B. Baker

United Airlines is switching its upgrade system for high-level Premier members to a points-based system that it said would offer more flexibility in... KEEP READING

Massey Makes Carbon Offsets a Part of Airline ContractingBy Michael B. Baker

As the world's largest private charitable foundation, the Bill and Melinda Gates Foundation decided several years ago to take stock of ways it could... KEEP READING

McWilliams Pairs Travelers with Arrangers to Improve Traveler ExperienceBy Amanda Metcalf

Travelers at Epic were not happy. That grated upon travel operations manager Erin McWilliams when she joined the travel team in February 2017, which... KEEP READING

Sitto Simplifies to Drive Agility & GrowthBy Elizabeth West

Tesla moves fast. The cars, yes, but also the company. That includes Tesla's managed travel program. Senior manager of global travel, meetings and... KEEP READING

Welch Manages Meetings Data to Transform BusinessBy Elizabeth West

As a financial institution, data-driven decision-making is the norm for Wells Fargo. The company has a history of strong meetings management through its... KEEP READING

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