Technology

Long Lake's Transformation Plan for Amex GBT Will Take YearsBy Elizabeth West

Instant improvements will give way to a long change journey for Amex GBT and its clients. BTN sniffed out some clues and added advice about how buyers... KEEP READING

Serko Targets U.S. After 'Resilient' Fiscal YearBy Chris Davis

New Zealand-based travel management technology firm Serko is targeting a segment of the United States market with its Booking.com for Business platform... KEEP READING

Blockskye, FCM, Kayak for Business to Unveil Partnership with Big PromisesBy Elizabeth West

Trio takes aim at monolithic legacy tie-ups with a promised "consumer-grade" setup to focus on "customized solutions" for enterprise clients. There are... KEEP READING

Travel, Expense Agents on SAP's Automation RoadmapBy Michael B. Baker

SAP has announced a new "Autonomous Suite," in which it is deploying AI agents to run processes in its business applications, including some new AI... KEEP READING

Survey: Buyers Seeing Limited AI Effect, But Interest HighBy Chris Davis

Most business travel buyers haven’t seen any impact on their travel programs from AI applications but are quite interested in the technology's... KEEP READING

Hooked on a Feeling: Navan's AI Leans into Vibe-Based User ExperienceBy Elizabeth West

Navan's first user conference offered the first widespread look at Navan's upcoming AI-driven tools, like "Book with AI" for travelers and "Admin... KEEP READING

Emburse Prepping Expense-Report Building Agent for Fall DebutBy Michael B. Baker

Emburse is launching an AI agent capable of building review-ready expense reports, which the company said would be available in the fall of this... KEEP READING

Serko to Launch Beta Version of AI Traveler AssistantBy Michael B. Baker

Serko on Wednesday will launch the beta version of its Serko.ai personal travel assistant, a traveler-focused stage that Serko SVP of product David... KEEP READING

Amex GBT Chief Tech Officer Thompson to DepartBy Chris Davis

American Express Global Business Travel chief information and technology officer David Thompson will depart the TMC on May 31, the company disclosed in... KEEP READING

FCM to Widely Roll Out Sam as New 'AI Ecosystem'By Michael B. Baker

FCM Travel next month will widely release a "fundamentally reimagined" version of its AI tool Sam that the TMC said will be able to work seamlessly with... KEEP READING

Former Yapta, Coupa Exec Layman Joins BizTrip.AIBy Michael B. Baker

AI travel platform BizTrip.AI has hired former Yapta executive Valerie Layman to lead its product strategy, the company announced. ... KEEP READING

Mesh Launches 'Orchestration Layer' to Bridge Data GapsBy Michael B. Baker

T&E platform Mesh Payments has launched an orchestration layer, which the company said is capable of bringing together data across booking tools,... KEEP READING

Amadeus Agrees to Acquire Biometrics Provider IPSBy Michael B. Baker

Amadeus announced plans to acquire French biometrics and identity services provider Idemia Public Security for €1.2 billion, which the travel technology... KEEP READING

Direct Travel Extends Avenir to ATPI's Specialty DivisionsBy Michael B. Baker

Direct Travel has expanded the availability of its Avenir travel platform to ATPI's specialty divisions, including its Energy, Marine and Mining... KEEP READING

Talma Adds Spotnana-Based Solution to Speed European ExpansionBy Michael B. Baker

Talma Travel Solutions has launched a new Spotnana-based solution, which the travel management company said will boost its growth in Europe and among... KEEP READING

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