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Technology

Travel, Expense Agents on SAP's Automation Roadmap

By Michael B. Baker / May 19, 2026 / Contact Reporter
Business Travel News on X

SAP has announced a new "Autonomous Suite," in which it is deploying AI agents to run processes in its business applications, including some new AI assistants for SAP Concur.

Across its business applications, SAP is deploying more than 50 assistants from its AI copilot Joule, which will automate tasks in those applications via a subset of more than 200 specialized agents focused on specific tasks. Among the agents in the works is a Travel Assistant, which will provide estimates for trip costs prior to spending, suggest meeting locations that are cost effective and streamline the approval process, according to SAP. It also will "offer personalized travel bookings with built-in compliance guidance," according to SAP.

In addition, SAP is deploying an Expense Management Assistant, which will capture spending details, push compliance and spot errors to automate expense reporting, according to the company. Both the travel and expense agents are planned to be available in June.

The agent announcement, which SAP made at its SAP Sapphire conference in Orlando last week, was a part of the larger Autonomous Enterprise announcement by the company, in which SAP has unified its business technology, data cloud and business AI into a single platform. In doing so, "we anchor AI agents in the business processes, data and governance so they can deliver accurate, compliant and secure outcomes, unlocking new sources of revenue and meaningful cost savings," SAP SE CEO Christian Klein said in a statement.

As part of the announcement, SAP has launched a €100 million fund to help its partners assist customers in deploying SAP's agents as well as to partners who build or extend agents on the new platform via its agent-building solution, Joule Studio.

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