Best Airlines for Passenger ExperienceBy Amanda MetcalfAs corporations pay more attention to the employee experience, their travel programs are considering not just dollars and cents but also the cost of... KEEP READING
European Lobbyist Asks EU to Address 'Market Failure' in Air Travel DistributionThe European Technology & Travel Services Association has been lobbying the European Commission to take action against airlines it accuses of violating... KEEP READING
Saudia Gets Level 4 NDC CertificationBy Michael B. BakerSaudia has received Level 4 certification for the International Air Transport Association's New Distribution Capability standards. The certification... KEEP READING
Facial Recognition Tech in Airports: What Travelers Need to KnowBy ProPrivacy digital privacy expert Ray WalshWhile using biometric systems like Clear to board flights without queuing might seem like a win for convenience, the technology raises concerns among... KEEP READING
Delta-WestJet JV Gets Canadian Regulatory ApprovalBy Michael B. BakerThe Competition Bureau Canada has approved WestJet and Delta's planned joint venture. The regulatory authority issued a no-action letter, meaning it... KEEP READING
JetBlue Will Switch Houston AirportsBy Michael B. BakerIn October, JetBlue will move its Houston operations from William P. Hobby Airport to George Bush Intercontinental Airport. The carrier services Houston... KEEP READING
Delta Adds Chat Assistance FeatureBy Michael B. BakerDelta has enabled chat assistance via Apple Business Chat. The service enables virtual assistance to frequently asked questions, as well as connection... KEEP READING
American Airlines Will Bid Farewell to its MD-80 FleetBy Michael B. BakerAmerican Airlines will retire its remaining 26 McDonnell Douglas MD-80 aircraft on Sept. 4. The Super 80 aircraft, which American called "the workhorse"... KEEP READING
TravelPerk Provides Lufthansa NDC Content Following Beta TestBy Michael B. BakerEuropean business travel management platform TravelPerk has added content via Lufthansa Group Airlines' New Distribution Capability application... KEEP READING
Canadian Transportation Regulator OKs WestJet Private Equity DealBy Michael B. BakerCanada's Minister of Transport has approved private equity firm Onex Corp.'s proposed acquisition of WestJet, which will leave the airline operating as... KEEP READING
Turkish & LOT Increase CodesharingBy Michael B. BakerTurkish Airlines and LOT Polish Airlines have expanded codesharing out of their Warsaw and Istanbul hubs. Turkish will add its code on LOT service from... KEEP READING
Google Flights Will Broaden Use of Routehappy ContentBy Michael B. BakerGoogle Flights will add Routehappy's Universal Ticket Attributes and Universal Product Attributes to its display via a new long-term agreement with... KEEP READING
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