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Management 2012 Corporate Travel Index

Abundant Hotel Supply Keeps Atlanta Business Travel Costs in Check

By Michael B. Baker / March 29, 2012 / Contact Reporter
Business Travel News on X

Despite being a major hub for corporate business travel in the United States, Atlanta has been a relative bargain for travel buyers—even more so in 2011.

Overall 2011 average daily business travel costs in the nation's ninth-largest metropolitan area by population dropped by 2.8 percent, according to the Corporate Travel Index, making Atlanta the 33rd most expensive U.S. city, down from 22nd the prior year. The average daily corporate rate at Atlanta hotels was down 7.2 percent, ranking the market 46th among the 100 cities in the index, compared with 29th last year. That places it barely above such smaller cities as Mobile, Ala., and Charleston, W. Va. Atlanta's average 2011 car rental rate, meanwhile, dropped by 9.4 percent.

Atlanta is home to one of the country's largest convention centers and a metro area with more Fortune 500 company headquarters than all but three other U.S. cities, according to STR. As such, business transient and group travel are driving forces.

Even as those segments recovered, Atlanta's 2011 hotel occupancy ran just below 60 percent last year, compared with a long-term average of 63 percent, according to PKF Hospitality Research. Some hoteliers are puzzled.

"Atlanta is a little bit of a mystery to me," said Jack Horne, senior vice president of sales for Hyatt Hotels Corp., whose company is in the final phase of a $65 million renovation at its landmark Hyatt Regency in downtown Atlanta. "It's got a sensational airport that's really close to the city, decent weather and is really reasonable to go to. I don't know why it hasn't been a little more booming than it is."

Part of that is due to a vast increase in supply in recent years. Several high-profile luxury and business-travel-friendly select-service hotels opened from 2007 through 2010, boosting room inventory by more than 20 percent, according to Mike Brophy, managing director of U.S. Hotel Appraisals' consulting and valuation office in Atlanta. Additionally, large events booked at favorable rates for buyers at the beginning of the economic downturn continue to depress the city's average hotel rate.

Atlanta's three major hotel markets include downtown, the area near the airport and the ritzy Buckhead district, which is among the most affluent neighborhoods in the nation. Horne said hotel build-up there and in other exterior markets has siphoned away some of the business that traditionally went downtown. Atlanta's Midtown neighborhood, just north of downtown, also has seen significant development in recent years, including a 414-room Loews hotel that opened in 2010.

"The downtown Atlanta market has been a little soft in terms of transient business," Horne said. "We do better on the transient side out in Buckhead. I don't know whether it's the restaurant scene, but there's a lot more going on there." Competition from nearby group markets, including New Orleans and Nashville, somewhat has hurt demand, he added.

But buyers soon could find Atlanta costs picking up. As in most of the rest of the country, the city's hotel development boom is over; hotel room supply this year is projected to increase only by 0.2 percent. Hoteliers reported increased attendance and bookings for events in the early part of this year, and companies headquartered in Atlanta have began hiring and expanding, according to Brophy.

According to American Express, corporate hotel rates negotiated for 2012 increased by 3 percent year over year. PKF projects that Atlanta's overall average daily rate, including both corporate and leisure travel, will increase by 4.1 percent this year after remaining nearly flat last year. In the following years, that could accelerate.

"Stronger growth should resume with renewed economic stability in 2013 and 2014," Brophy wrote in a 2011 report on Atlanta. "No new supply is expected for several years in any of Atlanta's submarkets, which should further help existing hoteliers push rates."

This report originally appeared in the March 19, 2012, edition of Business Travel News.

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