Technology

Two Agencies Test Sabre ChatbotBy Michael B. Baker

Sabre Corp. is testing chatbot technology with two travel agencies, Travel Solutions International USA and Casto Travel, to handle simple client service... KEEP READING

Blockchain Could Reshape Travel ManagementBy Michael B. Baker

Bingo! When a panelist said the word "blockchain" at BTN's recent Tech Talk event in San Francisco, a travel buyer joked it was the last term he needed... KEEP READING

Mezi for Business Launches with TMC PartnersBy Elizabeth West

Artificial intelligence-powered travel app Mezi is poised to launch its "for business" product, according to CEO and co-founder Swapnil Shinde. The... KEEP READING

It's Time for a Unified Travel Management & Expense PlatformBy AmTrav Corporate Travel president Craig Fichtelberg

The relationship between Concur and the travel agency community thus far has been symbiotic. Concur receives high-margin revenue in the form of... KEEP READING

Five Tips for Protecting Your Company’s Info When Employees Travel AbroadBy Dunbar Security Solutions COO Christopher Ensey

The U.S. Transportation Security Administration's ban of certain carry-on electronic devices on inbound flights from 10 Middle Eastern airports puts two... KEEP READING

Delta Pilots Biometrics System at Washington ReaganBy Michael B. Baker

Delta is testing a biometric boarding pass system at Washington's Reagan National Airport for SkyMiles members enrolled in the Clear pre-screening... KEEP READING

JetBlue Will Test Facial Recognition-Based BoardingBy Michael B. Baker

In June, JetBlue will begin testing a boarding process that screens based on biometrics rather than paper or digital boarding passes. The testing will... KEEP READING

What Chatbots Mean for the MidmarketBy Chris Davis

The development of new technologies always has posed something of a challenge to midmarket and smaller travel programs. New technology often offers the... KEEP READING

The Innovations That Come from Nimble SMEs

Multinational conglomerates get all the attention, but small and midsize enterprises, with their nimble sizes and natures, are a breeding ground for... KEEP READING

The Data WhispererBy Elizabeth West

Marta Rodriguez Martinez is trained as an industrial engineer. "I studied industrial engineering because I was fascinated by energy and power... KEEP READING

New on the Market: SME-Oriented Travel Management Tools

Less than a quarter of small and midmarket travel buyers spend 100 percent of their time managing travel. Yet, their responsibilities continue to... KEEP READING

Concur's Travel Risk Management PropositionBy JoAnn DeLuna

This summer, Concur Risk Messaging will integrate with Concur's T&E platform and add more data feeds. So do these changes undercut travel management... KEEP READING

Johnny Thorsen Joins Chatbot Startup MeziBy Elizabeth West

Veteran corporate travel innovator Johnny Thorsen has joined artificial intelligence-powered startup company Mezi as VP travel strategy and... KEEP READING

Flight Centre Buys into FCM's French/Swiss PartnerBy Amanda Metcalf

Flight Centre Travel Group, which owns travel management company FCM, expects to close its acquisition of a 25 percent stake in 3mundi in July. 3mundi... KEEP READING

CSI GlobalVCard Issues Visa Virtual CardsBy JoAnn DeLuna

Visa issuers in the U.S. now can provide CSI GlobalVCard virtual cards, whether white-labeled for clients or through the CSI GlobalVCard brand, said CSI... KEEP READING

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