Transportation

JetBlue Consolidates Customer Service Communication ChannelsBy Michael B. Baker

Customer service platform Gladly will consolidate customer communication channels for JetBlue's support center. The platform brings communications from... KEEP READING

ATPCO Hires Cvent's FliessBy Michael B. Baker

Cvent executive Kevin Fliess has joined airline fare and merchandising distributor ATPCO as VP of marketing and sales. Most recently VP of marketing for... KEEP READING

Alaska Leads in July On-Time PerformanceBy Michael B. Baker

Alaska Airlines was the most punctual of major North American carriers in July with an on-time performance rate of 86.1 percent, according to... KEEP READING

Turkish Airlines Pushes Forth with Aggressive Growth Plans

More than a year after a deadly terrorist attack in Istanbul's Ataturk Airport, Turkish Airlines is in recovery mode, building back demand that dropped... KEEP READING

Airline Traffic Growth Hit 12-Year High for First Half of the YearBy Michael B. Baker

Global air travel demand increased 7.8 percent year over year in June and rose across all global regions, according to the International Air Transport... KEEP READING

Qatar Airways Drops American Airlines Investment PlansBy Michael B. Baker

Qatar Airways has scrapped its plans to buy a 10 percent stake in American Airlines. "Further review of the proposed financial investment, taking into... KEEP READING

Lufthansa Group Traffic & Revenue Grow in Q2By Michael B. Baker

The Lufthansa Group's passenger revenue increased 16.9 percent year over year to €9.3 billion in the second quarter. Traffic increased 18.9 percent, and... KEEP READING

WestJet Reports Increase in Revenue & Traffic in Q2By Michael B. Baker

WestJet's revenue increased 11.1 percent year over year in the second quarter to C$1.1 billion. Traffic increased 8.9 percent as WestJet increased... KEEP READING

Traffic Growth Boosts Air Canada Revenue in Q2By Michael B. Baker

Air Canada passenger revenue increased 13.5 percent year over year in the second quarter to C$3.5 billion, including a 14.6 percent increase in business... KEEP READING

IAG Revenue Increases in Q2By Michael B. Baker

International Airlines Group passenger revenue increased 4.4 percent year over year in the second quarter to £5.95 billion as its British Airways... KEEP READING

Premium Class Revenue Leads Air France-KLM Q2 GrowthBy Michael B. Baker

Air France-KLM Group passenger revenue increased 6.1 percent year over year to €5.2 billion in the second quarter. Premium class unit revenue increased... KEEP READING

WestJet Rewards Data Has Been LeakedBy Michael B. Baker

WestJet reported that an "unauthorized third party" has released some profile data of WestJet Rewards members online. The data did not include credit... KEEP READING

Avianca & Delta Cutting Off Venezuela ServiceBy Michael B. Baker

Avianca ended flights to and from Venezuela this week. The carrier originally had planned to suspend Venezuela operations on Aug. 16 but pushed that up... KEEP READING

American's Corporate Share & Revenues Increase in Q2By Michael B. Baker

American Airlines reported growth in its corporate share in the second quarter, as mainline passenger revenues increased 7.5 percent year over year to... KEEP READING

Delta, Air France-KLM & Virgin Atlantic to Form Single Joint VentureBy Michael B. Baker

Delta, Air France-KLM and Virgin Atlantic are combining their partnerships into a single combined joint venture, the carriers announced. As a part of... KEEP READING

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