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Payment & Expense

What Happens If Amex Loses Its Starwood Co-Branding

By JoAnn DeLuna / April 12, 2016 / Contact Reporter
Business Travel News on X

American Express already was reeling from the loss of its lucrative co-branding partnership with Costco when in late March Marriott won the bidding war for Starwood, another of Amex’s valued co-branding partners. It wasn’t good news.

Should Marriott terminate Starwood's relationship with Amex in favor of Marriott's co-branded program with JPMorgan Chase, Amex stands to lose its second largest co-branded partnership after Delta. Amex's Starwood portfolio of cards is worth 2 percent of Amex's 2015 billed business and 4 percent of 2015 loans.

In an email to Starwood preferred guests on April 9, CEO Thomas Mangas and senior vice president of preferred guest Chris Holdren said Starwood didn't expect to launch a combined card program until 2018. "This means SPG will continue to run separately until then."

The Starwood portfolio is not as large as the Costco portfolio, which represented about 8 percent of Amex's 2015 billed business and 19 percent of loans. But Starwood is "meaningful enough to hurt given other challenges faced by [Amex]," including its ongoing trial with the U.S. Department of Justice, according to a research note by RBC Capital Markets analyst Jason Arnold.

Fitch Ratings downgraded Amex's outlook on April 6 from stable to negative, reflecting "increased execution risk as the company engages in strategic initiatives aimed at addressing the challenges related to its profitability and business model." It also downgraded Amex's long-term issuer default rating from A+ to A.

The strategic initiatives to which Fitch referred included a plan to slash $1 billion in expenses through 2017, as well as a pay cut for CEO Ken Chenault for not meeting goals for earnings per share, billed business growth and return on equity.

Corporate Card Support

Despite a disappointing performance for Amex's corporate card billings in the fourth quarter and full-year 2015, Fitch noted that Amex still offers a leading position in the corporate payments industry, a strong brand and ample liquidity.

That said, the effects of the Marriott-Starwood merger "can't be disconnected" from Amex's corporate card business, said GoldSpring Consulting partner Neil Hammond, who added that Amex will not want to lose the Starwood portfolio. "They're going to have to make it up somewhere along the line, or else it will impact that business and the decisions they have to make, whether leisure or corporate."

In the meantime, though, Amex's strong corporate card business will serve as a source of dependable transactions and revenue for the company's wounded profit margins. "If [American Express] is the card you’re required to use, then you’re going to have to use that card," Hammond said.

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