Business Travel News
Business Travel News
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
  • VOICESOpen Menu
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
  • RESEARCHOpen Menu
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARS & FORUMSOpen Menu
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
Business Travel News
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
  • SECTIONS
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
    Managed Travel GuidesNEW! BTN ElevateNEW! BTN IntelligenceNEW! BTN Next
    Subscribe to NewslettersBTN DailyBTN EuropeBTN Elevate for SMEsBTN SustainabilityBTN Next for Tech & DistributionBTN IntelligenceBTN Weekend
  • VOICES
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
    Accor Looks to Bridge Sales-Revenue Divide to Align Corp. PricingAccor Looks to Bridge Sales-Revenue Divide to Align Corp. Pricing
    'Presence Premium' Amps Event Value'Presence Premium' Amps Event Value
    Weathering Uncertainty, Higher Costs Is Yet Another Lesson in Managing Business Travel in 2026Op-ed: Weathering Uncertainty, Higher Costs Is Another Lesson in 2026
  • RESEARCH
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
    Annual Supplier Ratings• Car Rental Survey & Report• Hotel Survey & Report• Airline Survey & Report
    Special Reports• Meetings Tech Goes AI• Travel Payment Innovation 2026• BTN Intelligence's 2026 SME Report• BTN Intelligence's 2026 AI Report• Travel Risk Outlook 2026
  • WEBINARS & FORUMS
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
    Buyer's Guide Live: The Corporate Travel Partner Fit Test

    Tues., Sept. 22 at 12pm EDT / 9am PDT

    Sponsored by: Encore

    Big Ideas with BTN's Travel Manager of the Year & Best Practitioners

    Mon., Sept. 21 at 11am EDT / 8am PDT
    Sponsored by: Uber for Business

    The Connected Travel Program: Rethinking Travel, Spend, and Accountability in the AI Era

    Thurs., Sept. 17 at 12pm EDT / 9am PDT
    Sponsored by: SAP Concur & American Express Global Business Travel

  • EVENTS
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
    3rd Annual Business Travel Tech Talk Montreal

    Le Centre Sheraton Montreal, September 16, 2026

    15th Annual Business Travel Tech Talk London

    etc.venues County Hall - 28 September

    11th Annual Entertainment Sports & Media Travel Summit Los Angeles

    Regent Santa Monica Beach - October 1, 2026

    10th Annual Strategic Meetings Summit Chicago

    Convene Willis Tower, Chicago - October 8, 2026

  • RESOURCES
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
    BTN's Business Travel Management Tool Box

    The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack.

    BTN CTI Calculator - New Q1 2026 Data Added

    Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.

  • Business Travel News Supplier DirectorySUPPLIER DIRECTORY
T R A V E L   P R O C U R E M E N T

Payment & Expense

Amex Cuts CEO's Pay

By JoAnn DeLuna / March 28, 2016 / Contact Reporter
Business Travel News on X

American Express' 2015 financial performance resulted in a 26 percent year-over-year pay decrease for CEO Ken Chenault, according to a March 21 filing with the U.S. Securities and Exchange Commission. Amex's compensation and benefits committee decreased Chenault's "total direct compensation" owing to Amex's inability to reach goals set in 2015 for earnings per share, billed business growth and return on equity goals.

"We have a robust process to evaluate the company and CEO performance," an Amex spokesperson told BTN in an email. "CEO pay was tied to company performance, which came below target." Amex's evaluation process considers shareholder, customer and employee goals, as well as leadership contributions, the spokesperson explained.

Chenault's target compensation was $22 million, which he missed by 16 percent. His base salary of $2 million, unchanged since 2010, represented 11 percent of his entire compensation. The remaining 89 percent is based on performance.

While Chenault met employee and customer performance goals, shareholder goals fell short, the SEC filing showed. Amex's 2015 adjusted earnings-per-share price of $5.05 didn't make the minimum target price of $5.18. Return on equity missed the minimum 25 percent goal by one percentage point. And the reported 6 percent of foreign exchange-adjusted billed business growth missed the minimum 8 percent goal by 2 percentage points.

During an earnings call in January, Chenault said he was more disappointed with the corporate card business in 2015 than with any other segment of Amex's business. Card-billed business for Amex Global Commercial Services, which houses the corporate card business, declined 2 percent to $182.1 billion. Net income for totaled $666 million, down from 2014's $1.5 billion.

“We recognize that our 2015 performance was disappointing,” Chenault said during an annual investors presentation on March 10. “I can assure you, we’re not standing still.”

Industry Reaction

"We're in the middle of a soft market that remains highly competitive," said GoldSpring Consulting partner Colleen Black. "Amex is going to do whatever it needs to do to stay competitive … even if that means cutting salaries. I applaud Amex on some of the decisions they've made of late. They do appear to want to do their best for their clients."

More Payment & Expense
Related
Nium Expands Card Issuance to U.S.

Cross-border payments platform Nium has expanded domestic card issuance capabilities into the U.S.,...

Former HRS Pay Leader Knackstedt Joins 490 Consulting

Former HRS Pay chief executive Kurt Knackstedt has joined travel and payment company consulting firm...

Expensify Adds Spend Rule Controls to Card Offering

Expensify has introduced new spending controls to its card offering, allowing administrators to set...

Sponsored Content

Work trip or holiday? Make it both.
Work trip or holiday? Make it both.By The Ascott Limited

How this global hospitality player with roots in serviced residences is reinventing the stay for a new generation of professionals and travellers. KEEP READING

Business Travel's Problem Was Never the TMC. It's the Technology They've Been Handed.
Business Travel's Problem Was Never the TMC. It's the Technology They've Been Handed.By Engine

Travel management companies run corporate travel programs for thousands of businesses at once, and they do the hardest parts of that job brilliantly: service, judgment, and the relationships that hold a program together. KEEP READING

Condor: 70 Years of Leading with Passion in the Skies
Condor: 70 Years of Leading with Passion in the SkiesBy Condor Airlines

As Condor Airlines prepares to kick off its summer schedule, the airline proudly celebrates its 70th year. KEEP READING

More Payment & Expense

Amex Adds New Virtual Card Capabilities for U.S. Clients
Conferma Launches Index to Measure Hotel VC Processing
Mastercard Adds New Security Controls for Virtual Card Platform
Expensify Adds Card Availability in European Markets

VIEW ALL

Business Travel NewsBusiness Travel News
  • About Us
  • Contact Us
  • Advertise
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
BUSINESS TRAVEL NEWS
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About Us
  • Contact Us
  • Media Kit
  • Subscribe to Newsletters
  • Advertise
  • Editorial Guidelines
  • BTN Europe
  • Purchase Reprints
  • Privacy Policy
  • Terms & Conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Retail Travel
  • Travel Weekly
  • Travel Weekly Asia
  • TravelAge West
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec

  • Hotel Investment
  • Burba Hotel Network

  • Travel Technology
  • Inntopia
  • Phocuswire
  • Phocuswright
  • Web In Travel
  • Meetings & Incentives
  • Northstar Meetings Group
  • Meetings & Conventions
  • Meetings & Conventions China
  • Meetings & Conventions Asia
  • Meeting News
  • Successful Meetings
  • Incentive
  • SportsTravel

  • Data Products
  • Agent Studio
  • AXUS Travel App
  • Intelliguide
  • travel42
BTNGroup
Business Travel NewsBusiness Travel News EuropeTravel ProcurementThe BeatBusiness Travel Show
Northstar Travel Group
Copyright ©2026 Northstar Travel Media LLC. All Rights Reserved. 301 Rte. 17N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000
RRManagement rrtestprocurement