Management

Center Launches Travel Offering Via Spotnana IntegrationBy Michael B. Baker

Midmarket-focused payment and expense management provider Center has launched an integrated travel and expense offering built on Spotnana... KEEP READING

Southwest to Lower Loyalty Status ThresholdsBy Chris Davis

Southwest Airlines in 2024 will lower the number of flights or points required to earn preferred status in its Rapid Rewards loyalty program, the... KEEP READING

American to Replace SME Business Loyalty ProgramBy Donna M. Airoldi

American Airlines has developed a new corporate loyalty program geared toward small and midsize companies that allows both eligible enterprises and... KEEP READING

Amex Survey: 70% of Cos. Using AI for Business TravelBy Michael B. Baker

Nearly 70 percent of companies said they are using traditional AI and other "new technology" to manage certain aspects of business travel, according to... KEEP READING

United Expands Travel Agency Mid-Office Data FeedsBy Donna M. Airoldi

United Airlines will offer data feeds to the Concur Compleat and Cornerstone travel agency mid-office systems to aid reporting for changed corporate... KEEP READING

J.D. Power: Car Rental Customer Satisfaction 'Surges'By Donna M. Airoldi

After a few years of either declines or stable scores, overall customer satisfaction with airport-based car rental companies "surged" this past year,... KEEP READING

Spotnana Connects with Southwest API for Content, Servicing CapabilitiesBy Michael B. Baker

Southwest Airlines has partnered with Spotnana for a "deep integration" into its platform, making full content and servicing available via Spotnana, the... KEEP READING

Hickory Sees Demand Swell, Signs of Easing Blended TravelBy Michael B. Baker

Travel agency consortium Hickory Global Partners in 2023 launched of a new contact center business and was acquired by host travel agency InteleTravel.... KEEP READING

CWT Partners with Traxo for Off-Channel Capture OfferingBy Michael B. Baker

CWT is tapping Traxo's Filter technology to offer clients capabilities of capturing off-channel booking, the travel management company announced. ... KEEP READING

Wings Taps Reed & Mackay Sales EVP as COOBy Michael B. Baker

London-based Wings Global Travel has hired former Reed & Mackay executive Gary Povey as the travel management company's chief operating officer.... KEEP READING

AirPlus Adds Data Management ModuleBy Michael B. Baker

AirPlus International has developed an "Intelligence Hub" module for clients to manage and analyze expenses, the corporate payment provider announced.... KEEP READING

Bechtel Weaves Partners Together for NDC Booking PilotBy Michael B. Baker

Engineering and construction firm Bechtel Corp. has put together a pilot for New Distribution Capability bookings on United Airlines in close... KEEP READING

Looming Government Shutdown Could Affect Flights, TSA OperationsBy Donna M. Airoldi

Long airport lines, flight delays and cancellations that impact both passengers and cargo are an at-minimum scenario. A longer shutdown would impact... KEEP READING

BCD Survey: Most Cos. Haven't Set Sustainable Travel GoalsBy Michael B. Baker

Although a solid majority of companies have set sustainability goals, fewer than half have set sustainability goals specific to travel, according to a... KEEP READING

Delta's Bastian Promises SkyMiles 'Modifications'By Chris Davis

Reacting to sharp criticism from some travelers over Delta Air Lines' planned overhaul of its SkyMiles loyalty program, CEO Ed Bastian in an on-stage... KEEP READING

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