Management

Navan's Ava Gains Hotel Concierge CapabilitiesBy Michael B. Baker

Navan has added "hotel concierge" capabilities to its Ava chatbot, enabling it to assist travelers in finding and booking hotels on the platform. ... KEEP READING

Accenture to Pilot Cytric Easy AI-Powered ChatbotBy Michael B. Baker

Amadeus, Microsoft and Accenture are working together to develop an AI-powered travel assistant within Amadeus' Cytric Easy platform, the companies... KEEP READING

Principal Psngr1 Designer Joins ChristophersonBy Michael B. Baker

Christopherson Business Travel has hired tech designer Gregory Mueller as VP of product and user experience design, the travel management company... KEEP READING

Thomalex Launches Automated Email-Based BookingBy Michael B. Baker

Travel technology supplier Thomalex has launched an AI-powered tool that enables travel management companies to fulfill travel requests via email... KEEP READING

Travelport Adopts Google Carbon Emissions Model for FlightsBy Michael B. Baker

Travelport has incorporated Google's Travel Impact Model for flight carbon emissions calculations, which the travel technology company said will provide... KEEP READING

Spotnana Adds Carbon Removal OptionBy Michael B. Baker

Spotnana has added a "carbon removal" offering, partnering with a carbon capture provider for purchased offsets, the company announced. ... KEEP READING

Study: Leaders Value Business Travel but Seek Funding, SupportBy Michael B. Baker

A solid majority of business leaders and managers said their organizations see "tangible business value" to both external and internal business travel,... KEEP READING

American, Canadian Hotel Orgs. Prep JV to Bring Green Key to U.S.By Angelique Platas

The Hotel Association of Canada will bring its Green Key Global hospitality sustainability certification program to the United States through a planned... KEEP READING

Corporate Traveler USA Names Van den Heuvel PresidentBy Michael B. Baker

Corporate Traveler USA has named VP of operations John Van den Heuvel as its new president as the travel management company plans growth across key U.S.... KEEP READING

Using Community, Engagement to Draw Digital Natives to In-Person MeetingsBy Angelique Platas

Reduced budgets and changing traveler demographics are challenging the overall meetings landscape, but a fresh approach to digital integration along... KEEP READING

Delta to Revamp SkyMiles Elite Status RequirementsBy Donna M. Airoldi

Delta Air Lines beginning Jan. 1, 2024, will streamline its SkyMiles program and set Medallion Qualification Dollars as the sole qualifier for Medallion... KEEP READING

Emburse Adds AI to Receipt Scanning TechnologyBy Michael B. Baker

Travel and expense management provider Emburse has launched a new receipt scanning engine that the company said improves accuracy and moves it a step... KEEP READING

Delta Details Hands-On Role In Building Concur Booking Platform

In the second of a two-part series, Delta Air Lines EVP of global sales Steve Sear joined a conversation with Concur Travel president Charlie Sultan and... KEEP READING

Travel Leaders Corporate Will 'Take It on the Chin' with No-Fee NDC ContentBy Michael B. Baker

Travel Leaders Corporate this week began making New Distribution Capability-based booking available to clients at no cost, said Michael Boult, the... KEEP READING

Longtime BCD Meetings Leader Graf to RetireBy Michael B. Baker

BCD Meetings & Events global president Scott Graf will step down after 26 years with the company, with COO Bruce Morgan stepping up to the leadership... KEEP READING

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