Management

Alaska Joins in Change-Fee EliminationBy Michael B. Baker

Alaska Airlines is eliminating most change fees, making the policy universal across the five largest U.S. carriers. ... KEEP READING

Concur Travel Gets Tripkicks DataBy Adam Perrotta

Corporate travelers booking trips through Concur Travel now can receive relevant data provided by Tripkicks, such as company policy, supplier options... KEEP READING

Ovation Unveils Enhanced Covid-19 Communication ServiceBy Adam Perrotta

Ovation Travel Group has rolled out enhanced duty-of-care capabilities designed to help corporate travel managers deal with risk stemming from the... KEEP READING

Delta, American Join United in Eliminating Domestic Change FeesBy Michael B. Baker

Delta Air Lines and American Airlines each have permanently eliminated change fees for domestic flights, becoming the second and third major U.S.... KEEP READING

Survey: About One in Five Now 'Very Comfortable' with Some Meeting AttendanceBy Donna M. Airoldi

About one in five would-be meeting attendees are "very comfortable" with the prospect of attending an event with no more than 50 attendees, according to... KEEP READING

United Eliminates Domestic Change FeesBy Michael B. Baker

United is permanently ending change fees for most domestic fares, the carrier announced on Sunday. ... KEEP READING

AA Extends TripLink Integration to App BookingsBy Adam Perrotta

Two years after American Airlines integrated SAP Concur's TripLink for corporate customer bookings made on the airline's website, the carrier has... KEEP READING

Survey: Small Increase in Planners Expecting to Resume Events in 2020By Donna M. Airoldi

The share of meeting planners looking to resume events in 2020 has increased slightly this month but still comprises only about one-fifth of planners,... KEEP READING

Regional Agency Conlin Travel Pushes Ahead with M&A Amid Pandemic

Midsize regional travel agency Conlin Travel, which in 2019 had total sales of $180.2 million, 88 percent of which was generated by business travel,... KEEP READING

Riskline Rolls Out Covid Data HubBy Adam Perrotta

Travel risk specialist Riskline has launched a new microsite designed to serve as a central hub for information and updates related to the ongoing... KEEP READING

AHLA Survey: Staff, Guest Face Masks a Top Priority for Traveler ComfortBy Donna M. Airoldi

The importance of hotel cleanliness protocols cannot be overstated in a world dealing with the Covid-19 pandemic, according to a recent survey... KEEP READING

Cvent Adds Features Enabling Planning for Attendee Distancing, Outdoor Mtgs.By Donna M. Airoldi

Cvent has added multiple Covid-19 safety-related features to two of its products, the company announced Tuesday during its Cvent Connect virtual... KEEP READING

Amex GBT Expands Messaging and App CapabilitiesBy Molly Dyson

American Express Global Business Travel has expanded messaging capabilities and made enhancements to the Amex GBT Mobile platform. ... KEEP READING

Alaska Airlines to Reduce Traveler TouchpointsBy Michael B. Baker

Alaska Airlines is introducing technology and protocols to reduce touchpoints for travelers over the next few weeks, the carrier announced. ... KEEP READING

EPA Grants Special Approval to American Airlines for Antiviral ProductBy Michael B. Baker

American Airlines will treat its fleet with a new long-lasting antiviral product under special emergency approval from the U.S. Environmental Protection... KEEP READING

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