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Transportation

Air Canada Attendants Defy Gov't Directive to End Strike

By Donna M. Airoldi / August 18, 2025 / Contact Reporter
Business Travel News on X

The Canadian Union of Public Employees, which represents 10,000 of Air Canada’s cabin crew has defied government orders to end its labor strike, which has grounded Air Canada and Air Canada Rouge flights since Saturday—after forcing the carriers to wind down flights on Aug. 14 and 15. 

Air Canada planned to resume flights on Sunday after the Canadian Industrial Relations Board acted on a directive of the Canada Labour Code from the federal minister of jobs and families that ordered the end to the strike by CUPE. The carrier has since issued a statement that the union "illegally directed its flight attendant members to defy a direction from the Canadian Industrial Relations Board."

The CIRB directed employees to return to work and flights to resume by 2 p.m. EDT Aug. 17. The Board further ordered that the term of the collective agreement between Air Canada and CUPE that expired on March 31, 2025, be extended to include the period beginning April 1 and ending on the day on which the new collective agreement between the parties comes into effect, according to Air Canada. The CIRB also imposed final binding arbitration to resolve the outstanding terms of the collective agreement. 

CUPE said the Canadian government had caved to "corporate pressure" and done "incalculable damage" to workers' rights by siding with Air Canada.

"This is absolutely shameful and a blatant betrayal," CUPE national secretary-treasurer Candace Rennick said in a statement. "The government's decision to intervene on behalf of an already wildly profitable employer, while a predominantly female workforce fights tooth and nail for a path out of poverty, is not just unjust, it's a disgraceful misuse of power that reeks of systemic bias and corporate favoritism."

CUPE later the same day refused to end the strike. According to the Associated Press, CUPE national president Mark Hancock tore up a copy of the back-to-work order while standing outside Toronto's Pearson International Airport. "Our members are not going back to work. We are saying no," he announced. He also said flight attendants will not return Tuesday.

The group is fighting for better wages for flight attendants, which would include wages for duties that are performed while planes are on the ground, such as boarding passengers. Currently, Air Canada attendants are paid only for duties performed during flight times. 

Air Canada issued a lockout and began to cancel flights on Aug. 14, with operations ceasing by Saturday after CUPE filed a strike notice on Aug. 13 when negotiations between the union and carrier came to a standstill.

Because of the full shutdown, aircraft and crews are "out of position vis-à-vis the schedule," Air Canada said in a statement prior to CUPE's refusal to follow the government directive. The carrier warned it could take seven to 10 days to stabilize once flights resume and passengers should expect cancellations during that time. 

Air Canada released information on Sunday that it will offer passengers with cancelled flights options, including obtaining a full refund or receiving a credit for future travel. The carrier will also offer to rebook customers on other carriers, although capacity is currently limited.

Air Canada Express flights operated by Jazz or PAL continue to operate as normal.

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