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Technology

Europe-Based Booking Tool Pulls in $21 Million in Funding

By Amanda Metcalf / April 12, 2018 / Contact Reporter
Business Travel News on X

TravelPerk's second round of venture capital funding has nearly tripled its first round. It also came about a year earlier than the company expected to take in more capital, according to marketing VP Gidi Pridor.

The booking and trip management software as a service platform, based in Barcelona, raised $7.5 million in 2015 and announced another $21 million this week. U.K.-based Felix Capital and Berlin's Target Global led the latest round, joined by returning investors from the first round, Spark Capital and Sunstone, as well as by Amplo.

TravelPerk launched in 2015 to incentivize business travelers to save money, but its discussions with travel managers revealed that the more foundational problem lay in the booking and travel management experience, including the incongruity of content available on corporate booking tools and content displayed for consumers. That leads 48 percent of business travelers to book outside policy, Pridor said. "At the end of everything, there is a traveler that has options," he said. "If you don't have the best inventory, then you'll be out of the game because the only [users] who would remain are the ones that have to use a tool and have no a choice in the matter."

So TravelPerk changed its focus in 2016 to building an online travel agency for business travel and a consumerlike SaaS booking and travel management platform. It logged contracts with content providers of all stripes: global distribution systems Travelport and Amadeus, OTAs like Booking.com and Expedia, metasearch company SkyScanner, and homesharing platform Airbnb. It claims to have compiled the world's largest inventory that's available for booking in one place, including both negotiated rates and rates travelers would find searching on consumer channels.

TravelPerk's mobile-responsive Web-based desktop tool came out in mid-2017, and a mobile app that's still in beta came out in December. In the past 12 months booking volume by dollar has risen 1,200 percent, client companies have leapt from 50 to more than 1,000 and employees from 20 to 100, according to the company. That unexpected pace of growth, investor interest and the fact that the company is poised to scale right away prompted TravelPerk to accept the Series B funding now, Pridor said. The company will use the capital to scale the business—focusing particularly on engineering, operations and customer service—doubling the payroll to 200, including 40 new hires this quarter.

It serves customers in 40 countries—its biggest markets are the U.K., Germany, France and Spain—Pridor said, and plans to open offices in four or five new countries within 18 months to serve bigger customers. The U.S. is second or third on the list based on client headquarters locations, and Pridor said an office there is inevitable.

The platform can serve companies of any size but still targets small and midsize enterprises that employ 50 to 1,500 and serves as an alternative to travel management companies. The service is free, though clients can pay $12 per booking for TravelPerk Premium, and the company derives revenue from commissions from content providers.

Pridor said a low commission rate is what has enabled the company to amass such broad content. It's working on direct content from suppliers like airlines, rail operators and hotels. It also integrates with Expensify and has done custom integrations with other expense providers and proprietary systems as requested by TravelPerk Premium clients. Integrations with other expense management software and accounting software providers are coming in the near future, he said; among the initiatives spurred by the latest round of funding will be a "squad" of engineers dedicated to non-inventory integrations. Eventually, the company plans to onboard other service providers like insurance and travel risk management.

TravelPerk enables prepayment for all hotels worldwide, serves as a single vendor for payment for all bookings, provides instant invoices that live in a central spot for searching and filtering. Rounding out its free core offering are itinerary management, real-time trip information like flight status, navigation to the hotel and alerts; travel policy setup in less than three minutes; traveler/admin control of preferences and loyalty programs; multilingual, 24/7 traveler support provided by an in-house team and available in one click; and data reporting and analytics.

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