Transportation

United Joins Delta In Offering Operational Guarantee To Corporate ClientsBy Michael B. Baker

United Joins Delta In Offering Operational Guarantee To Corporate Clients Michael B. Baker in_this_issue Next year, United Airlines will offer corporate... KEEP READING

Delta Downsizes Chinese Interline Agreements

Delta Air Lines ends interline ticketing and passenger agreements with Air China, Hainan Airlines, Shandong Airlines and Sichuan Airlines this week. The... KEEP READING

Amtrak Revenue DeclinesBy Michael B. Baker

Amtrak ridership declined 0.1 percent year over year to 30.8 million for the 2015 fiscal year, ending Sept. 30. The rail service provider attributed the... KEEP READING

United Onboards iPhones for Customer Service Reps

United Airlines will equip more than 6,000 customer service representatives at its hubs with iPhones next year to speed up customer assistance. The... KEEP READING

How Corporates Will Buy Airfare in the FutureBy Allstate Insurance Co. director of enterprise travel, entertainment & expense Duane Goucher

As the airline industry continues to consolidate, it has become apparent that today’s model for contracting up-front corporate discounts will change.... KEEP READING

Innovation and 'Co-Opetition': BTN 2015 Multinational Travel Manager Of The Year Karen HutchingsBy Amon Cohen

When Karen Hutchings collected her BTN Multinational Travel Manager of the Year award at the recent Association of Corporate Travel Executives global... KEEP READING

Premium Economy's Benefits & Its Single DisadvantageBy Michael B. Baker

As more air carriers establish premium economy as a distinct service class, buyers gain a tool to increase both traveler satisfaction and savings. But... KEEP READING

Southwest Appoints New VP Strategy & Innovation

Southwest Airlines appointed former JCPenney executive Tom Nealon as executive vice president of strategy and innovation, effective January. Nealon, who... KEEP READING

United's New Americas Sales VP Outlines StrategyBy Michael B. Baker

Touting operational improvements and new alliance deals, United Airlines is ready to “reintroduce itself to the market,” according to its new vice... KEEP READING

Biggest 2016 Price Increases Will Come In HotelBy Michael B. Baker

For corporate travel buyers, 2016 will be a year of higher hotel rates, slightly higher airfares and flat car rental rates across most of the globe,... KEEP READING

Uber Adds Profile Capabilities

Uber now enables users to switch between business and personal profiles. That means users can charge business-related rides to corporate cards and send... KEEP READING

Air France-KLM Scraps Short-Haul SurchargesBy Amon Cohen

Air France-KLM has scrapped surcharges on flights within Europe and reduced them on long-haul routes that don't cross the Atlantic Ocean. Instead, it... KEEP READING

American Airlines Becomes Last Of Big Three To Shift To Revenue-Based RewardsBy Michael B. Baker

American Airlines will transition its AAdvantage loyalty program from a mileage-based model to a revenue-based one in the second half of 2016.... KEEP READING

Taxi Owners Sue Over Ride-Sharing Regulations

Taxi owners are suing New York City and its Taxi & Limousine Commission over a lack of ridesharing regulations. A group including the League of... KEEP READING

Lufthansa Resumes Normal Operations After Strike

Lufthansa will return to "almost normal" operations Saturday, following a seven-day strike by the Independent Flight Attendant's Organization that... KEEP READING

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