METHOD Project founder Brad Gillespie see meetings shifting away from marketing to reporting structure headed by commercial and revenue operations.
Events
and marketing have always had a love-hate relationship. When things click, the
partnership is legendary—think Wolverine and Deadpool: chaotic, creative, and
completely aligned. Shared goals and synchronized planning can yield programs
that drive pipeline, strengthen brand, and support sales. But when it breaks
down? It’s Captain America vs. Buck Rogers—misaligned priorities and a creeping
sense of “who even owns this?”
That
tension is now being resolved, as events moves closer to the revenue engine—and
more directly into commercial leadership. Typically, this means aligning with revenue,
growth and sales operations rather than traditional marketing or corporate communications.
As
a former CMO who’s owned the meetings and events portfolio for most of my
career, allow me to make my case.
A
Strategic Shift in Ownership
Historically,
events sat under corporate marketing or communications—but also, curiously,
under operations, HR, finance or even facilities. The rationale was often
pragmatic (“We put events where most of our programs are”) or political (“Our
CHRO used to run events”). The message was clear: Events were seen as
logistics, not strategy.
That
perception is eroding fast.
External,
or “commercial” event programs are increasingly viewed as strategic growth
levers. Executives are asking not just how
events are executed, but why—and what
measurable impact they deliver. This shift is driving a re-evaluation of where events
should sit organizationally. And for increasingly more companies, the answer is
with commercial orgs.
From
Expense Line to Revenue Driver
The
shift from cost center to growth engine isn’t semantics, it’s structural. When events
teams report into commercial rather than marketing leadership, it fundamentally
changes how strategy is set and measured. Gone are the days when success was
defined by attendance and net promoter scores. Today, events leaders are asked:
How much pipeline did we create? How many deals did we accelerate? How did this
impact retention or expansion? Today’s measure of a great event also means
moving the needle.
When
events teams work more closely with sales, alignment soon follows. Audiences
are shaped by the needs of the growth agenda, and executive alignment drives
better audience targeting. Agendas are built around creating personalized,
high-value conversations. Post-event follow-up becomes a coordinated campaign
rather than a one-off thank-you email. And instead of scrambling to retroactively
assign attribution, event impact is designed, planned, tracked and
choreographed from the start.
Cultural
Compatibility: The Missing Ingredient
The
shift is also cultural. Marketers plan quarters ahead; event professionals
thrive in the moment. They’re the MacGyvers of the organization—comfortable
with improvisation, pressure and ambiguity. When these two worlds don’t sync,
the result can be messy: unclear objectives, forced messaging and field events
that lack promotional air cover. Ultimately, sales impact slips.
For
many organizations, events may be a more natural fit with commercial teams.
Sales leaders value immediacy. They appreciate agility. They expect measurable
impact. They speak the same language as event professionals, and that alignment
fosters better collaboration, faster decision-making and more strategic use of
events as part of the go-to-market motion. That shared DNA—urgency,
adaptability and impact—makes commercial a more natural home.
Signals
from the Market
This
trend isn’t theoretical. In several organizations I’ve observed, event and experience
teams have moved into growth or rev ops functions, sitting alongside field marketing
and other commercial teams rather than under traditional marketing. In our
weekly look at #eventprofs jobs, this trend shows up repeatedly. Across
industries, companies are realigning their organizational charts to reflect
this new reality. Meetings and events teams are being pulled closer to the
revenue engine, often reporting into growth teams or the office of the chief
revenue officer. These shifts reflect a growing recognition that events aren’t
just about leads and brand awareness anymore; they’re about pipeline
acceleration, deal velocity, customer retention and adoption.
Event-tech
vendors are keeping pace, emphasizing CRM integrations, attribution, and
revenue dashboards. Events are now part of the revenue conversation, and events
leaders need a seat at that table.
The
Hybrid Model - A Goldilocks Option
There
is a Goldilocks option worth exploring, and personally, it’s the one I
advocate. Marketing leaders should fight to keep this critical channel. Time
and again, events demonstrate unique value in driving revenue growth, and in
the age of AI, this will only increase.
If
marketing currently owns the entire meetings and events portfolio—both internal
and external—it may be time to divest internal programs. Keep external,
commercially-focused programs close to revenue leadership. Reassign internal or
employee-facing programs to Workplace or HR functions. This separation allows
each to focus, specialize and scale.
Next,
reinvest: in leadership, tech and integration. Treat events like any other
performance channel, aligned to rev ops and field marketing.
The
Bottom Line
The
long-standing debate over where events belong is nearing resolution. As
organizations treat events as strategic growth drivers, commercial ownership
feels both natural and necessary. But marketing leaders shouldn’t surrender
this channel lightly. The future might not be a tug-of-war…it’s a table for three.