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Transportation

Airlines Experiencing Uneven Recovery In U.S.-Japanese Demand

By Jay Boehmer / October 27, 2011 / Contact Reporter
Business Travel News on X

More than seven months after an earthquake and subsequent nuclear crisis stunted corporate travel to and from Japan, airlines are seeing an uneven recovery. Demand from Japanese points of sale mostly is back to pre-earthquake levels, but traffic from the United States still is lagging, according to executives.

Delta Air Lines president Ed Bastian during a Tuesday conference call with analysts and media pointed to "steady improvements" in Japan traffic. Demand from Japan has nearly recovered, he said, but demand from the United States remains "somewhat weaker," with revenues down "somewhere in the 10 to 15 percent range from where we were at pre-earthquake levels." Bastian said he expects "next year to be a strong recovery year for us in the Japanese market."

American Airlines CFO Bella Goren last week shared similar observations on current trends: Industrywide demand at Japanese points of sale has "almost fully recovered," but traffic from the United States "is down about 30 percent year over year."

Japan Airlines vice president of passenger sales for the Americas Steve Smith told BTN the lag in demand is evident "not just from the U.S. but from other Asian and European countries as well." He added that some corporations have yet to lift travel restrictions imposed after the March earthquake.

"Different companies have reacted in different ways, but when we had the earthquake, a lot of them put a restrictive travel policy out there, where you couldn't go to Japan at all, or if you did go you had to get senior management approval," Smith said. "A lot of those companies still have not gone in and redone that policy. Even though a lot of companies have opened their policies to allow travel to Japan, they still might have a kicker in there, where you need senior management approval."

"We're trying our best to convince companies that travel is safe, that we haven't had anything rear its ugly head," he added.

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