Management

Southwest Again Enhances Business Assist PortalBy Donna M. Airoldi

Southwest Airlines again has made new features available in its Southwest Business Assist portal for corporation customers.... KEEP READING

J.D. Power: Staffing Boosts Hotel Guest SatisfactionBy Angelique Platas

North American hotels' increase in staffing and a focus on customer service is paying dividends in the form of guest satisfaction, according to a new... KEEP READING

Fox World Travel Adds Business Travel Sales DirectorBy Michael B. Baker

Fox World Travel has hired Bj Tate as global sales director for business travel, leading the travel management company's delivery of tailored services... KEEP READING

TakeTwo Carving Niche in Transatlantic Travel ManagementBy Michael B. Baker

It's been almost two years since the arrival of TakeTwo Travel Solutions, a start-up boutique TMC that launched in the U.K. and expanded its operations... KEEP READING

Emburse Again Grows Via Acquisition with Tripbam DealBy Elizabeth West

Travel and expense platform Emburse has acquired hotel re-shopping and price auditing firm Tripbam, the companies announced Wednesday. Executives spoke... KEEP READING

CWT Introduces WhatsApp Support ChannelBy Andy Hoskins

Travel management company CWT is integrating WhatsApp into its traveler support channels, with the functionality currently available to a select number... KEEP READING

Carriers' On-Time Performance Slumps in JuneBy Donna M. Airoldi

North American carriers' average on-time performance in June dropped more than 10 percentage points from May, according to Cirium's monthly... KEEP READING

American, JetBlue Take Next Steps to Dismantle NEABy Donna M. Airoldi

American Airlines and JetBlue have taken the next steps to wind down their Northeast Alliance, the carriers announced Friday. The dismantling comes... KEEP READING

What 40 Years of Technology Have Looked Like for TravelBy Ralph Colunga

SAP's Ralph Colunga, a Business Travel Hall of Famer and a former BTN Travel Manager of the Year, is preparing for retirement after spending... KEEP READING

DeLuca to Lead Delta's Sustainability EffortsBy Donna M. Airoldi

Amelia DeLuca will return to Delta Air Lines' global sustainability team as chief sustainability officer, effective Aug. 1, the carrier announced... KEEP READING

BCD Makes 'Turnkey' GetGoing Platform Available in U.S.By Michael B. Baker

BCD Travel has launched GetGoing, its digital platform for small and midsize clients, in the United States, the travel management company announced.... KEEP READING

Prime Numbers Adds Carbon Data CapabilitiesBy Michael B. Baker

Data analytics provider Prime Numbers Technology has added carbon emission reporting for air, car, hotel and rail travel to its Prime Analytics... KEEP READING

CWT's Vournakis Sees 'Congruence' in Working with SpotnanaBy Michael B. Baker

CWT in recent weeks announced a "strategic partnership" with travel technology supplier Spotnana to make its tech stack available to the travel... KEEP READING

Carat Aims for Broader Business Card ApprovalBy Michael B. Baker

A California-based fintech targeting college students has broadened its scope to include a business card, aiming to attract businesses that have... KEEP READING

Decentralized Network Travlr ID Wins BTS Europe Innovation FaceoffBy Michael B. Baker

Judges at the Business Travel Show's Innovation Faceoff selected traveler identity network Travlr ID as the winning technology, calling it a potential... KEEP READING

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