Amadeus: Air Disruptions Remain Well Above 2019 LevelsBy Donna M. AiroldiFlight disruptions in 2023, as measured by schedule changes, were about three times higher than in 2019, according to air travel data provider Infare in... KEEP READING
Amex GBT Amplifies New Accessibility Services OfferingBy Michael B. BakerAmerican Express Global Business Travel in December launched an accessibility solution, designed to help business travelers with both visible and... KEEP READING
Altour Names New President, Absorbs Travel Leaders Corporate BrandBy Michael B. BakerInternova Travel Group has named Gabe Rizzi as president of Altour as it plans to retire the Travel Leaders Corporate brand name, the travel services... KEEP READING
Report: American to Lay Off 650 Customer Service RepsBy Donna M. AiroldiAmerican Airlines will lay off 656 customer service employees by March 30, according to multiple news reports this week. ... KEEP READING
Expedia Group to Provide Fraud Detection Services to EgenciaBy Michael B. BakerAmerican Express Global Business Travel is tapping Expedia Group's fraud prevention solution to prevent fraudulent transactions in Egencia, the company... KEEP READING
GBTA: Survey Sentiment 'Bodes Well' for 2024 Business TravelBy Michael B. BakerMost travel buyers expect business travel spending and volume to increase in 2024 compared with last year, with costs ranking as their top concern for... KEEP READING
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