Management

BTN Blueprint: Conducting A Post-Event AssessmentBy Kim Holste, MetroConnections director of conference and meeting services

Your event is over. Everyone has gone home and you are thankful for the chance to catch your breath. In fact, the last thing you want to do is even... KEEP READING

Former Deltek director of global travel procurement Karoline Mayr joined KesselRun Consulting as a partner,

Former Deltek director of global travel procurement Karoline Mayr joined KesselRun Consulting as a partner, she confirmed. BTN last year named Mayr its... KEEP READING

Cisco Developing Cloud-Based Virtual Meeting RoomsBy Sarah Beauchamp

Sixty-six percent of the 200 event organizers who participated in Meeting Professionals International's second-quarter Meetings Outlook survey this year... KEEP READING

Newly Combined Cendyn Arcaneo Unveils Meetings Tech PlatformBy Sarah Beauchamp

Six months after Cendyn acquired fellow meetings technology provider Arcaneo, the now-combined company this month officially released a strategic... KEEP READING

Plugging The Breach: Recent Violations Of Data Security At Major Retailers Raise Concerns About Travel Industry Vulnerabilities And Strategies To Limit ThemBy JoAnn DeLuna

The recent spate of high-profile credit card data breaches, most notably at retail giant Target, primarily has affected consumer cardholders. But... KEEP READING

Air Canada named airline industry vet Duncan Bureau to serve as vice president of global sales,

Air Canada named airline industry vet Duncan Bureau to serve as vice president of global sales, "responsible for revenue generated through all sales... KEEP READING

The Science Of Relationships: Buyers Marry Quantitative Analysis, Qualitative Feedback In Quest For Mutually Beneficial Supplier ConnectionsBy David Jonas

The discipline of supplier relationship management can run the gamut from formalized processes and data-driven performance assessments to periodic... KEEP READING

FINRA Is Ready For Open Booking. Is The Industry?By Jay Boehmer

In December 2012, a few months before embarking on an "open booking" trial, Financial Industry Regulatory Authority Inc. manager of corporate travel... KEEP READING

Swiss International Air Lines appointed Patrick Heymann to senior director of the Americas, effective May 1.

Swiss International Air Lines appointed Patrick Heymann to senior director of the Americas, effective May 1. Based in New York, he will oversee... KEEP READING

Interview: Omni Hotels & Resorts Vice President Of Sales Tom Faust

Omni Hotels & Resorts in the past year grew its portfolio by record levels, boosted largely by last summer's acquisition of five resorts from KSL... KEEP READING

Travel transactions by Hogg Robinson Group clients during the year ending March 31 grew 8 percent year over year and client spending rose 3 percent

Travel transactions by Hogg Robinson Group clients during the year ending March 31 grew 8 percent year over year and client spending rose 3 percent (or... KEEP READING

Managing Meeting Supplier Relationships: Doing It Well Can Benefit Event Quality—And The Bottom LineBy Sarah J.F. Braley

In an ideal world, corporate meeting planners and their travel manager counterparts would work together every day, sharing such supplier data as actual... KEEP READING

Travel and Transport reorganized its sales team.

Travel and Transport reorganized its sales team. The travel management company hired former United Airlines sales and account manager Mike Lempke to... KEEP READING

ARC: April Airfares Up Nearly Across The BoardBy David Jonas

Airfares for tickets processed through ARC during April generally were higher versus the prior-year period, across most U.S. agency segments and advance... KEEP READING

MPI Survey: Meeting Professionals Foresee Better 2014 Business ConditionsBy Sarah Beauchamp

Most meeting professionals foresee improving business conditions in 2014 compared with last year, and most project this year's meeting budgets to at... KEEP READING

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