Business Travel News
Business Travel News
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
  • VOICESOpen Menu
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
  • RESEARCHOpen Menu
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARS & FORUMSOpen Menu
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
Business Travel News
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
  • SECTIONS
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
    Managed Travel GuidesNEW! BTN ElevateNEW! BTN IntelligenceNEW! BTN Next
    Subscribe to NewslettersBTN DailyBTN EuropeBTN Elevate for SMEsBTN SustainabilityBTN Next for Tech & DistributionBTN IntelligenceBTN Weekend
  • VOICES
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
    'Presence Premium' Amps Event Value'Presence Premium' Amps Event Value
    Weathering Uncertainty, Higher Costs Is Yet Another Lesson in Managing Business Travel in 2026Op-ed: Weathering Uncertainty, Higher Costs Is Another Lesson in 2026
    Amid $1B Tech Revamp, Marriott Readies Next Steps in DistributionAmid $1B Tech Revamp, Marriott Readies Next Steps in Distribution
  • RESEARCH
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
    Annual Supplier Ratings• Car Rental Survey & Report• Hotel Survey & Report• Airline Survey & Report
    Special Reports• Meetings Tech Goes AI• Travel Payment Innovation 2026• BTN Intelligence's 2026 SME Report• BTN Intelligence's 2026 AI Report• Travel Risk Outlook 2026
  • WEBINARS & FORUMS
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
    How Growing Companies Can Make Smarter Travel Technology Decisions

    Fri., September 3 at 10am PDT / 1pm EDT

    Sponsored by: BCD

    Rethinking Strategic Meetings Management in the Agentic AI Era

    Thurs., July 23 at  10am PDT / 1pm EDT
    Sponsored by:Groupize

     

    Rethinking Strategic Meetings Management in the Agentic AI Era

    Thurs., July 23 at  10am PDT / 1pm EDT
    Sponsored by:Groupize

     

  • EVENTS
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
    3rd Annual Business Travel Tech Talk Montreal

    Le Centre Sheraton Montreal, September 16, 2026

    15th Annual Business Travel Tech Talk London

    etc.venues County Hall - 28 September

    11th Annual Entertainment Sports & Media Travel Summit Los Angeles

    Regent Santa Monica Beach - October 1, 2026

    Business Travel Show America

    Javits Center, New York City - October 14-15, 2026

  • RESOURCES
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
    BTN's Business Travel Management Tool Box

    The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack.

    BTN CTI Calculator - New Q1 2026 Data Added

    Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.

  • Business Travel News Supplier DirectorySUPPLIER DIRECTORY

Transportation

Boeing Blasted in NTSB Hearing Regarding Door-Plug Incident

By Donna M. Airoldi / March 07, 2024 / Contact Reporter
Business Travel News on X

The National Transportation Safety Board chairwoman Jennifer Homendy told the Senate Commerce Committee on Wednesday that Boeing had not provided crucial information needed to fully conduct the investigation into the Jan. 5 blow-out of a door plug on a Boeing 737 Max 9 aircraft. 

Homendy said that the U.S. Federal Aviation Administration has been cooperative, but that Boeing "has not provided us with the documents and information that we have requested numerous times over the past few months, specifically with respect to opening, closing and removal of the door, and the team that does that work at the Renton facility." 

Sen. Ted Cruz (R-Texas) asked that "even two months later you still do not know who actually opened the door plug?"

"That's correct, Senator, we don’t know, and it's not for lack of trying," Homendy responded, adding that the investigation team knows there is a manager and 25 other individuals who deal with the doors in the Renton, Wash., facility. NTSB could not interview the manager because that person has been on medical leave. 

"We've asked for the names of the other 25 people and have not received the names," Homendy said. "We asked for the records with respect to what occurred. We've asked for what shift it occurred on. … It's absurd that two months later we don't have that."

At that point, Cruz requested that the NTSB respond in writing one week from March 6 whether or not Boeing has cooperated, "and I expect you to have that list of 25 names," he said.

The committee chairperson Sen. Maria Cantwell (D-Wash.) asked if the NTSB was able to get from Boeing what specific procedures they have for "identifying, storing, protecting, retrieving and retaining quality records. Were they forthcoming on that?" she asked.

Homendy responded that "we have not received that information."


We've asked for the names of the other 25 people and have not received the names. … We asked for the records with respect to what occurred. We've asked for what shift it occurred on. … It's absurd that two months later we don't have that."

NTSB Chair Jennifer Homendy

Later Wednesday afternoon, Boeing released a statement that said it now had provided the NTSB with the "full list of individuals on the 737 door team." 

Boeing added that "with respect to documentation, if the door plug removal was undocumented there would be no documentation to share. We will continue to cooperate fully and transparently with the NTSB's investigation."

Homendy added that the NTSB also was investigating the Spirit AeroSystems employees who did work on the rivets, but they don't know who did the work on the door plug. Spirit AeroSystems manufactured the fuselage. Further, the NTSB learned that three of the Spirit AeroSystems employees aren't employees but are contractors, from "three different entities," Homendy said. "That information was told to us through the individuals who were being interviewed that contacted us directly. … We have engaged our attorney on this matter."

Cruz said, "that is utterly unacceptable."

On Monday, the U.S. Federal Aviation Administration found in its audit of the Jan. 5 incident "multiple instances" where Boeing and Spirit AeroSystems "allegedly failed to comply with manufacturing quality-control requirements."

After a Feb. 27 meeting, FAA administrator Mike Whitaker told Boeing CEO David Calhoun the company had 90 days to come up with an outline for its action plan to fix systemic quality-control issues.

RELATED: FAA: Boeing Failed to Comply with QC Requirements

More Transportation
Related
EasyJet Agrees to £5.7B Takeover by Equity Firm Apollo

EasyJet has agreed to a £5.7 billion takeover by private equity firm Apollo Global Management after...

Cirium: July N. American On-Time Performance Again Drops

For the second consecutive month, the July on-time performance for North American carriers declined...

WestJet, Flight Attendants Reach Tentative Deal

WestJet and the Canadian Union of Public Employees have reached a tentative agreement, according to...

Sponsored Content

VIEW ALL
Work trip or holiday? Make it both.
Work trip or holiday? Make it both.By The Ascott Limited
Business Travel's Problem Was Never the TMC. It's the Technology They've Been Handed.
Business Travel's Problem Was Never the TMC. It's the Technology They've Been Handed.By Engine
Condor: 70 Years of Leading with Passion in the Skies
Condor: 70 Years of Leading with Passion in the SkiesBy Condor Airlines

More Transportation

EasyJet Agrees to £5.7B Takeover by Equity Firm Apollo
Cirium: July N. American On-Time Performance Again Drops
WestJet, Flight Attendants Reach Tentative Deal
U.S. Carriers: Q2 Corp. Revenue Up Amid Rising Costs

VIEW ALL
Subscribe to Free

BTN Newsletters

pixel2

Click Here for our Terms and Conditions and Privacy Policy.

  • Most Read
  • Most Shared
  1. Arcadis, FCM Buck Norm With Decade-Long TMC Contract
  2. Amex GBT Connects Egencia with Claude AI Assistant
  3. Case Study: Traveler Profiling
  4. BTN Names Moderna's Steinke Travel Manager of the Year
  5. Gray Dawes Grows US Footprint with Executive Travel Acquisition
  1. Hertz Q2 Revenue Up with 'Meaningful' Corp. Gains
  2. EasyJet Agrees to £5.7B Takeover by Equity Firm Apollo
  3. Cirium: July N. American On-Time Performance Again Drops
  4. Cerebri Lines Up Enterprise Clients for Travel Intelligence Platform
  5. BTN Names Moderna's Steinke Travel Manager of the Year
Business Travel NewsBusiness Travel News
  • About Us
  • Contact Us
  • Advertise
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
BUSINESS TRAVEL NEWS
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About Us
  • Contact Us
  • Media Kit
  • Subscribe to Newsletters
  • Advertise
  • Editorial Guidelines
  • BTN Europe
  • Purchase Reprints
  • Privacy Policy
  • Terms & Conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Retail Travel
  • Travel Weekly
  • Travel Weekly Asia
  • TravelAge West
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec

  • Hotel Investment
  • Burba Hotel Network

  • Travel Technology
  • Inntopia
  • Phocuswire
  • Phocuswright
  • Web In Travel
  • Meetings & Incentives
  • Northstar Meetings Group
  • Meetings & Conventions
  • Meetings & Conventions China
  • Meetings & Conventions Asia
  • Meeting News
  • Successful Meetings
  • Incentive
  • SportsTravel

  • Data Products
  • Agent Studio
  • AXUS Travel App
  • Intelliguide
  • travel42
BTNGroup
Business Travel NewsBusiness Travel News EuropeTravel ProcurementThe BeatBusiness Travel Show
Northstar Travel Group
Copyright ©2026 Northstar Travel Media LLC. All Rights Reserved. 301 Rte. 17N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000
RRManagement rrtestprocurement