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Payment & Expense

A Tech Investment That Could Make Virtual Cards Easier for Midsize TMCs

By JoAnn DeLuna / July 16, 2017 / Contact Reporter
Business Travel News on X

A startup that could make it easier for more midsize travel management companies to issue virtual cards has received funding from CSI Enterprises' financial technology incubator, CSI Kick Start. ConnexPay aims to launch in November.

The roadblock that ConnexPay aims to fix is a behind-the-scenes one for travel buyers. Midsize TMCs have a difficult time getting banks to take on the risk of "acquiring" card transactions for travel purchases made through those TMCs. Acquiring banks typically take over a transaction on behalf of a merchant, in this case the TMC, and settle that transaction with the bank that issued the card. For virtual cards, the TMC also is the issuer, hence the elevated risk for an acquiring bank to handle the transaction.

That risk costs money for those TMCs. "It's very expensive" for the TMC to work with an acquirer, said ConnexPay founder and CEO Robert Kaufman. Banks may require the TMC to keep cash reserves in the bank, or the bank might limit the transactions it will process for a TMC, in which case a TMC might open several accounts with different banks, he explained.

As an alternative, TMCs can prefund the transactions, but that ties up a lot of their cash flow, he added. "The problem, especially in the case of air, is that there's a time delay [to process the payment] and the TMC doesn't receive those funds until best case scenario the next day—or three days later," Kaufman said. "If the TMC is doing $400 million a year, a couple of days is $2 million to $3 million … of their personal funds they need to come up with or raise to run their business." Kaufman said ConnexPay will target midsize companies, which handle anywhere from $30 million to $1 billion in total annual bookings.

ConnexPay intends to remove those headaches by serving as the middleman for acquiring banks, issuing banks and virtual payment technology. The startup has partnered with two banks on the acquiring side and one on the issuing side. Meanwhile, CSI GlobalVCard will generate the virtual card used for each booking made through the TMC. CSI GlobalVCard is owned by CSI Enterprises, which is providing the ConnexPay funding.

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