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Management

TripActions Targets Big Clients with New Enterprise Edition

By Adam Perrotta / September 09, 2020 / Contact Reporter
Business Travel News on X

TripActions is bringing its tech-forward corporate travel management platform to the large global corporate audience sector with the launch of its new Enterprise Edition, the company announced Wednesday. TripActions is touting the service as an end-to-end solution, including booking, agent support and payment and expense tools, with such services provided directly by TripActions or via partner integrations.

That full lineup of capabilities previously was "only available to enterprises by stitching together multiple, disparate legacy technologies," said Ariel Cohen, co-founder and CEO of TripActions. That ad-hoc setup left many enterprises in the lurch amid the Covid-19 pandemic according to Cohen, "as a result of the limitations of their existing antiquated travel management company and tools."

And though TripActions itself was buffeted by Covid-19, laying off nearly 300 employees in March, the company said it continued to add new clients, including several enterprises. Meanwhile, TripActions also continued building out its platform, launching a Covid-19 tracker and adding supplier safety procedure information to its booking tool, along with a service to automatically manage and apply fee waivers stemming from unused air tickets, while also doubling down on its Liquid companion payment card and landing $125 million in new financing. 

Along with the aforementioned T&E management tools, TripActions Enterprise Edition includes "enterprise-grade infrastructure, security and compliance," along with "integration with leading Enterprise SSO, HRIs, calendar and other systems," and a "strategic consulting service offering T&E program and policy design, optimization and support." Pricing is identical to TripActions' existing structure; the company charges a $25 trip fee that covers all booking and support for a given trip. 

The launch of the enterprise version of its platform has been some time coming for TripActions. Cohen over the past two years hasn't shied away from discussing the company's plans to scale up to serve enterprise-level organizations and competing with entrenched major TMCs for clients in that sector. 

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