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Lodging

Swissotel Launches Amenity-Based Loyalty Program

By Michael B. Baker / September 07, 2011 / Contact Reporter
Business Travel News on X

Swissotel Hotels & Resorts has revamped its Club Swiss Gold preferred traveler program into a three-tiered, stay-based loyalty program called Swissotel Circle. In a model similar to such programs as Omni Hotels' Select Guest Program, Swissotel Circle members do not accrue points but rather earn amenities based on the frequency with which they stay at company properties.

Guests who stay at least five nights earn "Inizia" status, which includes complimentary spa and gym access, priority waitlist status as well as one-time "rewards" redeemable for upgrades or other free amenities. At the "Eleva" level, earned after 20 stays within a year, guests receive such amenities as free Internet access, free breakfast and executive lounge access. Guests who stay in at least two Swissotel properties for a total of at least 60 nights earn "Zenit" status, which includes free upgrades, equal status for a spouse and awards redeemable for free stays.

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