2024 U.S.-Booked Air Volume: $30.6 million
2024 Global T&E: $146.3 million
Primary Air Suppliers: American, Delta, United
Primary Hotel Suppliers: Hilton, Hyatt, Marriott
Primary Car Rental Suppliers: Avis, Hertz
Primary Global Online Booking Tool: Navan
Primary Global Expense Supplier: SAP Concur
Primary Global Payment Supplier: Bank of America
Primary Global Travel Risk Management Supplier: ISOS
Consolidated Global TMC: Navan
Software firm Adobe returns to the CT100 with $30.6 million in 2024 U.S.-booked air spending, rising from $22.3 million the prior year.
In 2024, Adobe started an initiative that reimagines business travel through expense. This included an RFP for an end-to-end solution along with a user experience research study to better assess needs across the organization. The results of the study are steering plans for 2025, such as finalizing vendor selection and beginning to execute on T&E transformation.
Navan is Adobe’s primary online booking tool and consolidated global TMC. Through that relationship, Adobe accesses direct-connect NDC content, and adoption of NDC bookings at Adobe stands at 21 percent across the company’s 40 countries. Adobe in its meetings program has integrated meetings-related air bookings into its corporate travel workflows, capturing the data for negotiations.
Adobe has also implemented artificial intelligence for booking and itinerary management, data management, internal travel communications and expense reports.
The company, which has a single global and single U.S. travel policy, had no major updates in 2024 T&E standards. Hotel as well as airline reshopping have been employed within the program. In 2025, Adobe is laying the groundwork for a simplified meal policy, and may allow some paid seat upgrades for air travel within guidelines and spend thresholds.
As of November 2024, Adobe had a headcount of around 30,700. This grew by 3 percent from the year before, with 52 percent sitting in the United States.