Satisfaction Drops 22 Points in J.D. Power Airline SurveyBy Donna M. AiroldiAs airline travel ramps up again, so too, apparently, has customer dissatisfaction. According to the J.D. Power 2022 North America Airline Satisfaction... KEEP READING
Houston Airports Partners with Amadeus to Add BiometricsBy Donna M. AiroldiHouston Airports, which manages both George Bush Intercontinental and William P. Hobby airports, has partnered with Amadeus to integrate Amadeus Flow,... KEEP READING
Psngr1 Partners with TMC Travel StoreBy Chris DavisTravel booking and management platform Psngr1 has signed an agreement with Travel Store to provide the platform to the U.S. travel management company's... KEEP READING
Lufthansa, TripActions Go Live with BusinessToGo PlatformBy Michael B. BakerThe Lufthansa Group and TripActions have launched a co-branded travel booking and management platform for small and medium-sized companies, the... KEEP READING
Deem to Add Thrust Carbon Data to Etta PlatformBy Michael B. BakerDeem is partnering with Thrust Carbon to provide carbon emissions information on flights, hotels and car rentals in Deem's Etta booking and travel... KEEP READING
GBTA Survey: Sustainability a Top Industry Priority, But Progress LimitedBy Michael B. BakerA vast majority of travel professionals are prioritizing sustainability, though only a small percentage thinks the business travel industry currently is... KEEP READING
ATPI Grows German Footprint with Lufthansa City Center PartnershipBy Michael B. BakerU.K.-based travel management company ATPI has expanded its presence in Germany via a partnership with travel agency franchise company Lufthansa City... KEEP READING
Lichtenstein Joins Partnership Travel ConsultingBy Elizabeth WestSusan Lichtenstein, DigiTravel Consulting founder and veteran travel buyer for Cisco, has rejoined Partnership Travel Consulting as senior vice... KEEP READING
Expensify Adds Monthly Settlement OptionBy Michael B. BakerExpense and payment provider Expensify has added a new monthly settlement option for its card programs, the company announced. ... KEEP READING
Amex GBT Adds Gender-Neutral Options in NeoBy Michael B. BakerAmerican Express Global Business Travel has updated its Neo booking tool to give new options for nonbinary travelers, the company announced.... KEEP READING
CWT CEO McKinney Frymire to Step Down, Andersen to AscendBy Michael B. BakerCWT president and chief commercial officer Patrick Andersen will become the travel management company's CEO on May 1, as current CEO Michelle McKinney... KEEP READING
FAA: Zero-Tolerance Unruly Passengers Policy Now PermanentBy Donna M. AiroldiThe U.S. Federal Aviation Administration is making permanent its zero-tolerance policy against unruly air passengers, the agency announced... KEEP READING
GBTA, ARC Data Show Corporate Travel ReboundBy Michael B. BakerBusiness travel has made "significant gains" in rebounding to pre-pandemic levels over the past few months, with a solid majority of companies now... KEEP READING
Egencia Launches APIs for Data IntegrationBy Michael B. BakerEgencia has developed a new suite of APIs designed to make it easier for companies to share travel and expense data across their internal business... KEEP READING
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