Management

TakeTwo Partners with Serko to Offer Zeno Booking ToolBy Michael B. Baker

New travel management company entrant TakeTwo Travel Solutions has signed an agreement with Serko to offer the Zeno by Serko booking tool to its... KEEP READING

Could the FAA Outage Hinder Business Travel's Recovery?By Donna M. Airoldi

The outage of the U.S. Federal Aviation Administration's Notice to Air Missions system on Wednesday caused at a minimum another day of severe disruption... KEEP READING

DOT: October Air Complaints Continue to DeclineBy Donna M. Airoldi

October 2022 consumer air complaints were down 12 percent from September levels but remain above pre-pandemic levels, according to the U.S. Department... KEEP READING

ASTA Opposes Employee Classification Rule ChangeBy Michael B. Baker

The American Society of Travel Advisors is urging the U.S. Department of Labor to scrap a proposed new rule on independent contractor classification,... KEEP READING

DOT Details Southwest Reimbursement Procedure, Carrier Promotes HarveyBy Donna M. Airoldi

The U.S. Department of Transportation on Tuesday detailed the reimbursement protocols it has developed for Southwest Airlines travelers affected by the... KEEP READING

ATG Adds Carbon Reporting Via SquakeBy Michael B. Baker

ATG Travel Worldwide is connecting to carbon emission compensation platform Squake to enable clients to measure and offset emissions from travel, the... KEEP READING

Southwest Details Operational Meltdown Impact, Vows ImprovementBy Donna M. Airoldi

As a result of operational disruptions during the recent holiday period which included the cancellation of more than 16,700 flights between Dec. 21 and... KEEP READING

Amex GBT Promotes Crawley to PresidentBy Michael B. Baker

American Express Global Business Travel has promoted chief commercial officer Andrew Crawley to the position of president, according to a filing with... KEEP READING

Delta to Offer Free Wi-Fi, Special Content for SkyMiles MembersBy Donna M. Airoldi

Delta Air Lines on Feb. 1 will begin offering free inflight Wi-Fi to its SkyMiles loyalty program members, the carrier announced Thursday. The new... KEEP READING

Northstar Travel Group Appoints Jason Young as CEO

Northstar Travel Group, parent company of Business Travel News, announced today it has appointed Jason Young as its new CEO. Young succeeds Thomas Kemp,... KEEP READING

BTN's Top 10 Stories of 2022By Chris Davis

Business Travel News top stories of 2022 give contours of what will impact the industry in 2023.... KEEP READING

Survey: Buyers Tightening Policies, but Not at Travelers' ExpenseBy Michael B. Baker

Travel buyers are tightening policies but not making grand cuts to spending, according to a survey of customers by India-based travel management company... KEEP READING

Survey: Mtg. Planners Prepped for Higher 2023 CostsBy Angelique Platas

Cost is the No. 1 deterrent to the return of meetings in 2023, according to a new survey, with 73 percent of meeting planner respondents indicating they... KEEP READING

TMC Group Proposes Revised DOT Rule for Airline Ticket Refunds, Consumer ProtectionsBy Donna M. Airoldi

Internova, American Express Global Business Travel, BCD Travel, CWT, CTM North America and Direct Travel, is particularly concerned with having TMCs, as... KEEP READING

Microsoft Urges 'Purposeful' Travel in New PlatformBy Michael B. Baker

Business travel must evolve to have "higher impact, lower footprint and greater inclusivity" as it recovers from the Covid-19 pandemic, according to a... KEEP READING

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