BTN's annual outlook for the new year, What to Watch 2022 features opinion editorial from managed travel industry experts, consultants, technologists, senior travel buyer and supplier executives, and of course the BTN editorial staff. As always, we gather up recent facts and trends, then peer into the future to predict how the big issues will impact our industry. This year, workplace transformation, labor shortages, supply chain challenges, industry diversity and equity issues and, obviously, the long-awaited and still delicate recovery from the Covid-19 pandemic take center stage. Developments in our more immediate world, like payment settlement and technology platforming, will matter as well. BTN will release new opinion editorial every day in final week of January. Bookmark this page to get the full story as our predictions unfold!

Let’s Settle This
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We will shrink and evaporate expense reports, with a subset of expenses moving to automated settlement... KEEP READING

A Seat at the Table
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Amex GBT's David Reimer addresses the opportunities ahead for travel managers to become true strategic... KEEP READING