Southwest Tweaks Rewards ProgramBy Michael B. BakerAs of Jan. 1, 2020, Southwest Rapid Rewards members must reach either 125,000 qualifying points or 100 qualifying one-way flights within a calendar year... KEEP READING
United Was Strong Outside Transpacific Routes in Q3By Michael B. BakerUnited Airlines reported steady corporate travel volume as consolidated passenger revenue grew 3.6 percent year over year in the third quarter to $10.5... KEEP READING
Hertz Unseats Enterprise as Top J.D. Power Car Rental BrandBy Michael B. BakerCustomer satisfaction with on-airport car rentals reached an all-time high in J.D. Power's 2019 North America Rental Car Satisfaction Study as Hertz... KEEP READING
Costs & Mileage for Mobile Workforces Are RisingBy Michael B. BakerCompanies with mobile workers are seeing increases in both the average cost per worker and the average mileage traveled by their workforces, according... KEEP READING
Flybe Will Become Virgin ConnectBy Michael B. BakerU.K. regional carrier Flybe is rebranding as Virgin Connect. Virgin Atlantic, Stobart Group and Cyrus Capital own Connect Airways and acquired... KEEP READING
United Overhauls Premier Status RequirementsBy Michael B. BakerUnited is eliminating mileage flown as a pathway to elite Premier status in its MileagePlus program. The new requirements, which take effect in 2020 for... KEEP READING
American Puts Sales Under Revenue LeadershipBy Michael B. BakerAmerican Airlines is reorganizing its commercial and operations structure, including moving its global sales team directly under the carrier's revenue... KEEP READING
Delta Grows Corporate Revenue in Q3 Despite Trade War ImpactBy Michael B. BakerDelta's corporate and premium revenue grew year over year in the third quarter, though the carrier is beginning to see some declines on international... KEEP READING
United & American Keep Max Off Rosters Through Early JanuaryBy Michael B. BakerThis week, both American Airlines and United Airlines postponed the return of Boeing 737 Max aircraft to their schedules until next year.... KEEP READING
Walmart CEO Moves to Air New ZealandBy Michael B. BakerAir New Zealand has named Walmart U.S. president and CEO Greg Foran as CEO. Foran, who grew up in Hastings and Hamilton, both in New Zealand, has led... KEEP READING
Global Air Passenger Load Factor Set an August RecordBy Dawit HabtemariamGlobal air travel demand rose 3.8 percent year over year in August, according to the International Air Transport Association. Capacity grew 3.5 percent.... KEEP READING
ATPCO Hits the Accelerator on Airline Dynamic PricingAt its Elevate Conference this month, ATPCO unveiled a dynamic pricing model that enables airlines to more quickly get a larger number of price points... KEEP READING
Delta Had the Best September On-Time Performance Among Major North American CarriersBy Dawit HabtemariamDelta had the best on-time performance among major North American carriers in September, according to Cirium, though the top three carriers were... KEEP READING
Lot Will Launch Direct Service to San FranciscoBy Michael B. BakerNext year, Lot Polish Airlines will launch direct service between Warsaw and San Francisco, its ninth route connecting Poland and the U.S. The... KEEP READING
Delta Adding Chat for Agents & Quicker Access to Meetings FaresBy Michael B. BakerDelta is adding a chat feature to its Delta Professional portal, through which agents can connect with the carrier's sales support team. Select accounts... KEEP READING
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