Michael B. Baker

Michael B. Baker
Executive Editor

Michael Baker joined The BTN Group in 2006 and, as executive editor, leads the group’s technology, payment and travel management coverage. He has covered all the major travel industry beats over his many years with BTN, including about eight years each covering the aviation/transportation and lodging industries.

Before joining BTN, he cut his journalistic teeth in the newspaper industry, covering business and industry for both The Press of Atlantic City and The Facts, a daily in the greater Houston area where he won awards for both breaking news and feature coverage.

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Tripkicks Broadens Communication Capabilities with Catalyst LaunchBy Michael B. Baker

Tripkicks launched Catalyst to enhance communication via behavioral science, helping managers improve... KEEP READING

Core Unveils Group Travel Insurance Mgmt. PlatformBy Michael B. Baker

Core Travel Insurance has launched a new digital platform to manage group coverage and give individual... KEEP READING

Travel, Expense Agents on SAP's Automation RoadmapBy Michael B. Baker

SAP has announced a new "Autonomous Suite," in which it is deploying AI agents to run processes in its... KEEP READING

Qatar Airways Adds ARC Multi-Payment FeatureBy Michael B. Baker

Qatar Airways has adopted Airlines Reporting Corp.'s feature that allows EDIFACT purchases to be split... KEEP READING

SAS First to Activate ARC Split-Payment OptionBy Michael B. Baker

Scandinavian Airlines has activated ARC's Multiple Form of Payment feature, enabling purchases via... KEEP READING

Wex Partners to Boost Dida Cross-Border PaymentBy Michael B. Baker

Fintech provider Wex this week announced a seven-year partnership with Shenzhen, China-based travel... KEEP READING

TMC Teplis Unveils Spotnana-Based Platform with ClientsBy Michael B. Baker

Atlanta-based travel management company Teplis Travel has launched its first clients on its... KEEP READING

Emburse Prepping Expense-Report Building Agent for Fall DebutBy Michael B. Baker

Emburse is launching an AI agent capable of building review-ready expense reports, which the... KEEP READING

Serko to Launch Beta Version of AI Traveler AssistantBy Michael B. Baker

Serko on Wednesday will launch the beta version of its Serko.ai personal travel assistant, a... KEEP READING

FCM to Widely Roll Out Sam as New 'AI Ecosystem'By Michael B. Baker

FCM Travel next month will widely release a "fundamentally reimagined" version of its AI tool Sam that... KEEP READING

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