Navigating China's Payment Systems Requires PlanningBy CWT senior director of Asia/Pacific multination customer group Akshay KapoorDespite the current coronavirus crisis, which has all but isolated China from business travelers around the globe, it is inevitable that organizations... KEEP READING
Emirates to Ground All Passenger ServiceBy Michael B. BakerEmirates will suspend all passenger service by March 25, the carrier announced Sunday.... KEEP READING
United To Substantially Decrease Remaining International ServiceBy Michael B. BakerUnited Airlines over the next week will substantially decrease international operations, reducing its international schedule for April by 90 percent.... KEEP READING
European Commission: No Compensation for Coronavirus-Caused Flight CancellationsBy Dawit HabtemariamThe European Commission this week released a public guidance document indicating that airlines are not obligated to compensate passengers for flight... KEEP READING
American, United Extend Change Fee WaiverBy Michael B. BakerAmerican Airlines and United Airlines have extended change fee waivers on tickets purchased before March 1 to cover travel through May 31.... KEEP READING
Carriers Announce More Service SuspensionsBy Michael B. BakerCarriers around the world continue to slash capacity as they contend with increasing restrictions and little demand amid the Covid-19 outbreak.... KEEP READING
IHG Cutting Costs Amid Lowest Demand 'We've Ever Seen'By Donna M. AiroldiInterContinental Hotels Group is seeing the lowest demand it has ever experienced, due to the effects of Covid-19, the company reported in a Friday... KEEP READING
State Department to U.S. Citizens: Do Not Travel InternationallyBy Dawit HabtemariamThe U.S. State Department on Thursday issued a level 4 travel advisory—the highest level of warning—for all U.S. citizens, telling them to avoid... KEEP READING
American Airlines April Flight Reductions Now Total More Than 55,000By Michael B. BakerAmerican Airlines' domestic schedule reduction for April stands at 30 percent, with plans for deeper cuts in May, president Robert Isom said in a... KEEP READING
American Airlines Alters F&B Service to Keep Some Lounges RunningBy Michael B. BakerAmerican Airlines continues to operate some of its lounges, though it has adapted its food and beverage service in them to prevent Covid-19 spread, SVP... KEEP READING
Marriott Pulls 2020 Guidance, Considers More Hotel ClosuresBy Donna M. AiroldiAfter confirming layoffs and hotel closures this week due to the spread of Covid-19, Marriott International has pulled the 2020 guidance it provided in... KEEP READING
Etihad Adds Credit Program for RebookingsBy Michael B. BakerEtihad Airways has introduced a credit program to ease cancellations and rebookings.... KEEP READING
Delta Deepens Capacity Cuts as Southwest Announces Planned ReductionsBy Michael B. BakerDelta Air Lines has cut total capacity by 70 percent "until demand starts to recover," CEO Ed Bastian said in a letter to employees on Wednesday.... KEEP READING
U.S. CBP Suspends Trusted Traveler EnrollmentBy Michael B. BakerU.S. Customs and Border Protection has suspended enrollment for Trusted Traveler programs until at least May 1. ... KEEP READING
Hotels Again Update Cancellation Policies, Including Some for MeetingsBy Donna M. AiroldiAs Covid-19 cases continue to rise throughout the world, hotel companies now are updating their cancellation policies on a regular basis.... KEEP READING
More Articles