2024 U.S.-Booked Air Volume: $36 million
Primary U.S. Air Suppliers: American, Delta, United
Primary U.S. Hotel Suppliers: Hilton, IHG, Marriott
Primary U.S. Car Rental Suppliers: Avis, Enterprise
Primary U.S. Online Booking Tool: SAP Concur
Primary Global Payment Supplier: Citibank
Primary U.S. Expense Supplier: SAP Concur
Global Travel Risk Management Supplier: AIG
Consolidated U.S. TMC: BCD
Textron’s U.S-booked air volume increased to $36 million in 2024, with the industrial conglomerate also expecting to see spend grow marginally in 2025.
Among its travel program accomplishments in 2024 was cost avoidance of $1.5 million when one Textron subsidiary reduced its average intercontinental ticket price by more than 10 percent. It also began consuming European NDC content in the first half of 2024. On its agenda this year is an RFP for its car rental program.
The company fully returned to the office in 2021 and expects business travel spending to exceed pre-pandemic levels in the next couple of years. Around three-quarters (76 percent) of U.S.-booked air tickets were booked through its preferred online booking tool in 2024, and a quarter of travel is for internal purposes.
Textron reported $13.7 billion in revenue in 2024 and some 35,000 employees, although in April last year it announced plans to cut 1,500 jobs.