2024 U.S.-Booked Air Volume: $64 million
Primary Air Suppliers: American, Delta, United
Primary Hotel Suppliers: Hilton, Hyatt, Marriott
Primary Car Rental Suppliers: Avis/Budget, National/Enterprise
Global Online Booking Tool: SAP Concur
Primary Global Payment Supplier: Amex
Global Expense Tool Supplier: Workday
Global Travel Risk Management Supplier: Everbridge
Consolidated Global TMC: Amex GBT
Aon’s U.S.-booked
air volume was $64 million in 2024.
In the previous year, the volume was at $53
million. The
professional services firm has a single
global travel policy, which it introduced
in 2023.
The company’s travel program efforts
involve tech stack
modernization and generative
AI-supported internal travel communications. It
started to consume NDC content in the second half
of 2024. Aon has
focused
on simplifying travel processes to improve the user
experience as well as engagement
across various communication channels. It
also updated
its robust data and
analytics platform to allow for
more visibility and practical insights
for stakeholders.
Aon’s standardization
initiatives for travel arose from the company’s
long-term strategy called Aon United, created
to bring value to Aon
clients via more
transparent and simplified structures and processes that boost
innovation.
Across the company, Aon
launched its 3x3 plan
in 2023. The three-year
plan aims to integrate
risk and human capital solutions, enhance client
leadership with a unified
model, and scale operations through
Aon Business Services.
The firm remains dedicated
to achieving
net-zero emissions by 2030.
For its travel program,
it continued to invest in sustainable
aviation fuel in a book-and-claim model
via Amex GBT’s
Avelia project.
Aon is based in London, but it operates
across 500 offices and
120 countries worldwide.
North America operations are headquartered
in Chicago.