< PrevNext > 13. The World Bank Washington, D.C. Share 2015 U.S.-Booked Air Volume: $193 million2015 Global Air Volume: $250.6 million2015 Global T&E: $400 millionPrincipal Air Suppliers: Air France, Delta, Lufthansa, UnitedPrincipal Hotel Suppliers: AccorHotels, Hilton, Hyatt, InterContinental, MarriottPrincipal Online Booking Tools: Amadeus e-Travel Management, Sabre GetTherePrincipal Card Supplier: Diners Club MasterCardPrincipal Expense Supplier: SAPThe World Bank is based in the United States, and 54 percent of its air volume is booked there. A full 98 percent of those U.S.-point-of-sale tickets, though, fly abroad, as the nonprofit provides loans and resources to developing countries. Most of those traveling beyond U.S. borders fly business class, averaging 14 segments per trip. The bank has 8,000 employees who travel, though the larger global workforce of 14,000, plus consultants, also contributed to 2015’s $400 million global T&E expenditure.In 2015, the nonprofit wrapped up a TMC RFP for 67 countries, and this year, it will implement the four it selected; it will put out an RFP for another round of countries next. Also in 2015, the bank introduced a pre-trip approval process for travel that originates in the United States, and it rolled out an HRS booking portal so offices in other countries can get World Bank hotel rates and access HRS’s global content. It also concluded a global airline RFP so offices in other countries can access discounted airfares. The nonprofit is conducting a global credit card search and plans to implement it by the end of the year. It also intends to enhance its global meetings program, consolidate travel reporting and, to add to its HRS feat, introduce online booking tools in some other countries. For U.S.-booked tickets, only 2 percent went through an approved online booking tool. The bank has a single travel policy globally. It uses SAP for expense reporting globally.